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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 567 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 567 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this TV so clear and everything just pops off like I’m in the movie theater I didn’t like how the first time I got the shipment of the TV it was cracked but I just returned it and I got it better and new TV and I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhitleyH, Thank you so much for sharing your experience so far with your X85K Sony LED 4K TV! We are happy to hear you are pleased with the smart Google TV features and overall superb picture quality. We regret to hear that there is a crack part on the first BRAVIA TV that you received. Glad to know everything has been taken care of. We hope that you continue to enjoy your X85K TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for my mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is wonderful for my elderly mom. She can see it clearly and hear it well also! Takes up so much less space than her old Sony Trinitron!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShariW,

      You made the right choice upgrading to the Sony X85K! We're glad that your mom is enjoying the sound, picture quality, and design of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Allgood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Picture quality is excellent, just a small step down from my LG C9. Sound quality is also good. Wall mounted it in the master bedroom without issues. Remote is simple and responsive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allgood,
      Great! We're glad to hear you are happy with the amazing picture, sound, remote and how your new TV is perfectly mounted to your wall. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We also appreciate your feedback regarding the stands. This can help us improve our products in the future. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for an older couple who are friends of mine. They LOVE it. The picture quality is awesome. It's their first smart TV and they find it easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI JayF, Awesome! We're pleased to hear that they love the picture quality and ease of use. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3 year old Samsung that crapped out. I did not want another Samsung, so I went with the Sony. Picture quality is great. It is a google TV, which is a plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stefan,

      You made the right choice upgrading to the Sony X85K! We're glad that you like the picture quality and Google software of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 85k

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I was surprised the speakers are loud enough to hear unlike most tvs you have to turn the volume almost all the way up to hear. Also has a game mode dont notice any input lag .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelC, You definitely made the right choice with this TV. We're glad to hear that your investment is worth it and you are very pleased with the amazing sound quality of this TV. Good to know you point out the low input lag when using the game mode that is also noteworthy. The dedicated BRAVIA Game Mode enables reduced input lag and optimized performance in every frame. You’re now able to enjoy immersive, engaging cinematic experience in your home. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Solid purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my best Sony TV purchase to date by far in this price point. The only downside is Sony has minimalized its remove which lacks a lot of the quick features I used to enjoy with the prior remove I have for my older Sony TV’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UndisclosedUser,
      Thank you so much for being our Sony valued customer! Your satisfaction with your new X85K TV is greatly appreciated. Your feedback regarding the quick features is extremely important to us. Sony values the opinions of customers and is always striving to provide the best experience possible. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony for the Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Absolutely beautiful picture. It is everything I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StacyJ,

      Awesome! We're thrilled that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY HDTV's deliver the goods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I've ever owned. The clarity is miles ahead of my last 4k TV. And I got it at a very good price. I definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyM122, We are thrilled to hear that you are enjoying all of the features and capabilities of your BRAVIA X85K! We're also glad you feel this is the best TV you've ever owned. And good to know you've seen the overall improvements of this TV over your previous TV. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture quality and more colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i like is quality of picture for games, movi es and sports. Very gooisd for android tv lovers. 4 hdmi inputs. Moderate brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samba, Thank you for the amazing review! We're pleased to hear you like the great picture quality, 4 HDMI inputs, and brightness level of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Sony TV. Fantastic, good sound vivid pucture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cutestcell, Great! We're pleased to hear that you love the picture and sound quality of your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Nice and bright. Perfect for your bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancoS, we're glad you like the picture quality of our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite tv I’ve ever purchased so far! Superior picture and color quality! Easy to use airplay. Perfect for game and movie nights!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mase,
      Awesome! We're glad to hear we were able to provide you the best TV for your viewing and gaming needs. Your satisfaction with the superior picture, colors, ease of use and smart features of your new X85K TV is greatly appreciated. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom Television

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products! Currently using this TV in my bedroom. The picture quality and sound are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JorgeR,
      That's nice! Thank you for purchasing our products. We're happy to hear that you like the sound and picture quality of your new Sony - 50" Class X85K 4K HDR LED Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In love with my Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony TV! The picture is so crisp and the motion tracks in all sports and other action views.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SFergie, Thank you for the 5-star rating! We're very happy to hear you love the crisp picture quality and smooth viewing experience of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Quality?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, decent sound. Too much noise. I don't need my TV remote to download a software update. I don't need my TV to hound me with subscription services. Developed a horizontal line in the picture. Working with Sony warranty now. We'll see how they respond.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeL,

      Thanks for sharing your review and experience with the X85K. We're glad that you like the sound, picture quality, and Google software of the TV. It's unfortunate that you are experiencing a line on the TV screen. We would like to know more about what happened so we can review your file and help you out. We also want to make sure that everything is handled accordingly. Please email the below information to [email protected].

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from 60hz to 120hz refresh rate is like going from 1080p to 4k. Its night and day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CjH7,
      Perfect! We're really glad your investment with your new X85K TV is worth it. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear picture and the sound is fantastic .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyH, we're glad you like the picture and sound quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X85 "50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned. Excellent picture quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkA,

      Perfect! We're glad that you are enjoying the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for several months now and have to say this has been the best tv decision I’ve made. Unbelievable clarity and very fast operating system. Links up perfectly to my Apple products and my streaming apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkR,

      Perfect! We're thrilled that you like the picture quality, Google software, compatibility with Apple devices, and supported apps of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

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