Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $664.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 568 reviews
  • Rated 5 out of 5 stars

    50”Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50” Sony TV works good looks great on new TV cabinet/stand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walloven,

      Amazing! We're glad that the TV is perfect for your home entertainment setup. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony X85K Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! A far better streaming TV than the Samsung it's replacing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewHD,
      You definitely made the right choice! We're glad to hear your enjoyable streaming experience with your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Bills review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Sony the very best wonderful quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamHill,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    A great tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and the sound are great. Definitely worth the investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,
      Awesome! We're glad that you are pleased with how great the picture quality and sound of our Sony 50" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. See 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV™ brings your favorite content from across your apps and subscriptions and organizes them just for you. Google Play brings 7,000+ apps and games to your TV. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for investing your time and money to our product and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    I love Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase of the same model X85K 4K smart this is a Awesome TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2ndSonyTVexperience,
      Thank you for appreciating and supporting all the work that goes into our product! We're really glad you love the X85K TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process. Guy knew what he was talking about and made the process easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dlin, we're glad you like your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony X85 tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and easy to setup. Works well with any HD device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexT, we're glad you like the ease of setup and picture quality of our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony 50” TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works perfect. Colors are accurate and true to life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleP, we're glad you like the picture quality of our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Dentist

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . Lateral image too flat. for this model image color good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorAcevedo, Thank you for taking the time to provide us with your feedback about the picture quality of your new Sony X85K. We're very happy to hear you like the image and color quality of the unit. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Mytoy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new Sony TV it’s amazing. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mammabear, We are thrilled to hear that you are enjoying your new Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Individual who delivered TV was very thorough- excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent service! We are also glad that you are enjoying your new TV JeffM. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony 50" TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great and the Geek Squad installation was perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello skip,
      That's good news! We are truly delighted that you Sony TV works great and it was perfectly installed for you so you can enjoy watching your favorite movies and programs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank very much for your purchase and for choosing Sony!- Marco Sony_US

  • Rated 5 out of 5 stars

    Thanks!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our TV purchase! Excellent help in the store and with installation at home!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeR, Awesome! Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new X85K LED 4K Ultra HD Smart Google TV. You chose the best TV brand! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know what to expect with Google TV but I like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wackypappy,
      Awesome! We're glad to hear you like your X85K Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great picture, price and ease of use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and price point. Sony's reputation and features are superior.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaureenS,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality and price point of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Love the tv and had super great installment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ everything about the purchase and installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harry,
      Awesome! We're glad to hear how you love everything about your new TV. Nice to know how the TV was perfectly installed. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, moved from samsung to sony. No complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amps,
      You definitely made the right choice! We're glad to hear you like your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Have No words to add a title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been a good name and fame in the world. Enjoying to the utmost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabulD,
      Thank you for the kind words and for the 5-star rating! We always strive to deliver the best quality with our products. Your satisfaction with your new TV is greatly appreciated. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Don't buy if you are watching over the air tv.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 Sony Bravia tv's. 1 older led model and I just brought this newer model and it will not receive over the air 1080p broadcast like my older model. Contacted Sony support and we not helpful. I have a 100 miles range outdoor antenna and if you are going to watch over the air tv I would not suggest buying this tv because it keeps dropping channels.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanS,
      Thank you for your time writing this review. We're sorry to hear that certain local channels are not appearing on your X85K TV. Allow us to help troubleshoot the problem. ATSC technology is backwards compatible for X80K series TVs, so you will still be able to enjoy ATSC 1.0 technology with this ATSC 3.0 supported TV.

      If you believe that certain local channels are not appearing, after doing the scan, antenna rotation or re-positioning may be needed to increase received signal strength. Try running an Auto Program again to scan for available channels and check to see if it picks up ATSC 3.0 broadcast channels that are operating in your area.

      The type of reception that you'll receive will depend on the antenna type that you're using and how far a particular station is. You can also visit the AntennaWeb website online to check which stations are available in your area and the recommended type of antenna to use.

      You may also refer to this link if some channels don't have signal when connected directly to cable or antenna: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k/articles/00023587

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV so much!! Favorite tv to watch stuff and play videogames!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin,
      Thank you for an amazing review! We're really happy you love your new TV. Nice to hear your enjoyable viewing and gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US