Customer Ratings & Reviews
- Model:
- KD50X85K
- SKU:
- 6501543
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Sony TV. So glad you had 1 left when we came to buy it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi suel,
Many thanks for such a great review! We really appreciate you love your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris
Great Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great value! Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloK, We are glad that you like your new Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Sony Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television was all i exspected and more. The visual is beautiful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tishtoc, we're glad you like the picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV! I finally have something that works with all of the apps!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyS, we're glad you are enjoying our product. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing SONY. ~Earl
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new 50' T.V. it looks great in my bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaF, Awesome! We're glad to hear that you love this BRAVIA X85K 4K HDR LED TV. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing this review! Jay
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv runs smooth. I like the sleep option because its always on. Nice tv overall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndrewR,
That's good! We're glad that you like the overall quality of our Sony 50" Class X85K 4K HDR LED Google TV especially the sleep option/feature. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. See 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV™ brings your favorite content from across your apps and subscriptions and organizes them just for you. Google Play brings 7,000+ apps and games to your TV. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv********************************************
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey, Awesome! We're pleased to hear that you are satisfied with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Great 50" TV with Good Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for my wife who has some hearing loss/issues. The sound from this Sony is really good for a TV and she is very happy. The picture is outstanding and we are very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveW,
Thank you so much for an amazing review! We're glad to hear your new TV suits your wife's needs and expectations. Your satisfaction means a lot to us. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris
Sony is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! The picture is crystal clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebS, Awesome! We are so glad to hear that you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
Peder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice of tv recommended by the sales person
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PederG, Thank you for sharing such an excellent shopping experience. We're happy that you are satisfied with your purchase and you are enjoying the superb performance of this TV. We always strive to deliver the best picture quality with our TVs. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, quality item. I highly recommend buying a few.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinL,
Thank you for the 5-star rating and recommendation! We're glad to hear your satisfaction with your new TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. The picture is gret and the sound is better than expected. I do wish Sony would provide a manual, still haven't figured out the remote control with no numbers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeL,
Awesome! We're glad that you're pleased with the picture and sound quality of the TV. We do apologize for the lack of manual. All technical information you need for your television is available on our Sony support website. Kindly check this link below. Scroll down for manuals.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David
Great pictrue for cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the steaming services launch slow. Its also a TV not a PC so over all a great TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Jbjohns2!
While we are thrilled to know your satisfaction with the exceptional picture quality of our KD50X85K for its price, we are really sorry if you are encountering an issue when playing streaming services/applications. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Video streaming performance is often related to your internet speed and network connection. The following article may help you troubleshoot this problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k/articles/00013427
And as a general recommendation, if you haven't yet, to ensure you are getting the most out of your X85K, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k/downloads
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Hope this helps you, and thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
Good TV... Doesn't do 4k @ 120Hz. It's 2k 120Hz.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This shows 4k 120hz... I can only seem to get 120 if I lower the resolution to 2k. 60hz on 4k. I tried several of the ports and poked around all the settings. On than that the TV looks good.
I would recommend this to a friend- Pros mentioned:Picture quality
Not much sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but really lags when is comes to sound
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi movieguy,
Thank you for reaching out to us. We're glad to hear you like the picture quality of the X85K TV. However, we're sorry to hear some issues that you are having with the sound. Sound quality may also vary depending on the source, connected device and video content you are watching. However, you can configure various settings related to the TV’s sound such as sound quality and sound mode. For more details, please refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html
You may also try some solutions on this link if the audio and video on your TV are out of sync or there's an audio delay: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k/articles/00026069
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Decent tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv as a dedicated monitor for my ps5. It works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dpc13,
You made the right choice! We're glad that the TV works well with your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. It's fine when it works. It's a nice 4k image, os runs well, things load quickly. Sound isn't great. But then there's the horizontal lines and just the general disaster onscreen when you turn it on. It looks broken, as if the screen shattered. Oh but just reset it and it's fine again. Until you turn it on tomorrow...then you gotta reset this trash tv AGAIN.
No, I would not recommend this to a friend TV as normal as it gets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does what any over priced Sont tv can do. Nothing special here.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Curved, Thank you for choosing Sony. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Not a happy camper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased October 27, 2023. Grey screen of death January 19, 2024. About 3 months. Only good news is it is still under warranty. Had a great picture, very good sound but is now dead. Always thought Sony was top of the line. At least I got 3 plus years out of my Samsung it replaced and it cost half as much.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi dbld, We're sorry to hear about your TV. This is definitely not the experience we wanted your to have. Just for verification, when did the screen turn grey? Does it happen as soon as you turn on the TV? Does it occur when you watch from your input devices? Have your tried disconnecting your input devices and turn just the TV on?
Kindly check the link below : https://www.sony.com/electronics/support/articles/00032635?utm_source=glean There are few steps that can help fix the issue.
If the link above didn't help, we recommend reaching out to our support team for immediate assistance and accommodation.
Regards,
-Craig
Not Capable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been great if the salesperson had mentioned that this tv in not compatible and will not receive input from my tv carrier, Spectrum.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KenH,
We are sorry to hear about your concern. Unfortunately, the Spectrum TV app is currently not available to download on Google Play Store on this TV. But you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature: https://helpguide.sony.net/tv/jusltn1/v1/en-003/05_04.html.
We take all user input seriously and will make sure your comments reach the appropriate person.
Should you need further assistance or have other concerns, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Craig