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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 568 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 568 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall Great Performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works well, and the picture quality is crisp. The only two things I wish was better are the speakers, but that's something a soundbar or surround sound system can fix. Also, Google TV can be finicky sometimes, but ultimately wouldn't be a reason to not consider this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Winston, Thank you for the amazing review! We're glad you like the crisp picture quality and overall performance of your Sony X85K. At Sony, we are always looking to improve our product quality and features. We have noted your input about the built-in speakers and will be sure to forward this feedback to the appropriate department.
      If the Google TV felt sluggish at times, please try to perform a power reset and make sure that the firmware is up to date. Hope this helps!
      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Beautiful picture. Easy to navigate and manage apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertL,
      Wow! We're thrilled to hear you are enjoying the exceptional picture quality and ease of use with your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with this TV, great picture and size is perfect, great value for the money. I loved the help I got in the store from the staff who answered my questions and helped me get the TV loaded in the car. Not pushy, or hovering, just there to help

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenG, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up. Looks great hanging on wall of my grandsons bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CordairLover,
      Awesome! We're glad to hear you like the great picture quality and easy setup with the X85K TV. Nice to know how it perfectly fits your grandsons bedroom. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing television! Love the way it works with my PS5. Beautiful colors, great features, and has good enough speakers to hear ehats going on without the need to crank up the volume. My only dislike ( which is a preference thing) is the Google TV. I'm a Roku user. But, if I were a Google TV person I'd be in heaven!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyC, We are glad that you now have an amazing smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Perfect for gaming sharp clear and so easy too see and enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well featured, easy to use and the sound is decent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasD,
      Awesome! We're glad you like the features, ease of use and sound quality of the X85K TV. Your satisfaction means a lot to us. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony is life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great clarity & picture quality. Great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SierraC,
      Thank you for such a great review! Glad to know we were able to give you a great deal. Your satisfaction with the clarify, picture quality and easy setup with your new TV is greatly appreciated. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice picture and easy setup! Only drawback is that it won't bring in our Prime Video membership!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Larger than our last tv. Sound is easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, GrammyDavis! We're thrilled to hear you are overall pleased with the amazing colors, sound quality, and performance of your Sony X85K. Glad to know you appreciate the ease of operation and intuitive Google TV platform. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for purchasing the 50" X85K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and audio perfect , easy to work with controls great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanetK, we're glad you like the picture and sound quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We also appreciate your feedback regarding the stands. This can help us improve our products in the future. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv, Picture, and sound are great! Very satisfied. Some of the tv set up is a little tricky. You have to have a gmail account in order to get access to all the apps. That I didn’t know. Thought u could have access without. No biggie. Just took a bit to figure that out during set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rosalie,
      We are truly happy that you are very much satisfied with the picture and sound quality of your Sony - 50" Class X85K 4K HDR LED Google TV. Also, we're glad that you were still able to setup your TV without creating a Google account. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and great definition, I would definitely recommend it for gaming also

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis, That's great! We're glad to hear that! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV to replace an old Vizio I had. I could immediately tell the difference in both the picture and sound when I used this TV. The picture was clearer and the sounds had more bass to them. My biggest issue with the TV is it's connection to Google.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FernandoA, Thank you for upgrading to your new Sony X85K! We're glad you're enjoying the amazing picture clarity and punchy bass of your new Sony TV. At Sony, we are always looking to improve our product quality and features. We have noted your input about the Google TV integration and will be sure to forward this feedback to the appropriate department. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations.
      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving my new TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reall really loving this TV. 4K movies run beautifully. Pairs perfectly with my PS5 which is one of the main reasons for purchasing this. 4K display looks nice and crisp with a smooth 120 frame rate. So, feeling very relieved about that decision. Huge step up from my last TV. Especially for the price. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good idea to buy/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Great picture, easy to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RHunt, We are thrilled to hear that you are very happy with your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best TV for the size I needed. It is ideal for a small space and works well and looks good on shelvesI The picture is amazing and excellent sound.... I probably did not even need a sound bar !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MaryannS,
      Nice! We're glad that you found the perfect TV size for your space and we're happy that you are enjoying the amazing picture quality and excellent sound of your new TV. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony 50 inch LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have in the master bedroom. Very happy with it. Picture clarity is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4k 120 FPS sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using different 2.1 high speed hdmi cables had different results… the cable that came with my PS5? Nope. The cable that came with my XSX? Yep. And a $20 aftermarket cable from Amazon did work while a $60 cord also from Amazon didn’t work. Not sure if it’s the TV’s fault or the consoles but the TV picture is still very good regardless. My only issue was the fps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DisplayNameForBBReviews,
      Thank you for writing this review. We're glad to hear you like the great picture quality of your new TV. However, we're sorry to hear if you are experiencing a different results when using a different HDMI cables. Some HDMI devices that output 4K Enhanced format (18Gbps or above) such as 4K 100p/120p require an Ultra High-Speed HDMI cable. Please make sure to connect it to the HDMI 3 or 4 ports of the TV and change the signal format to Enhanced format. You may find these links below helpful on how to experience high quality picture or 4K pictures (60p or 120p) from an external device is not displaying normally on my Android TV:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k/articles/00245141
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x85k/articles/00165077


      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony tv 4/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony tv, has exceptional image quality. Great tv for the price.

    I would recommend this to a friend