Customer Ratings & Reviews
- Model:
- KD50X85K
- |
- SKU:
- 6501543
Customer reviews
Rating 4.7 out of 5 stars with 570 reviews
(570 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 50" Class X85K LED 4K UHD Smart Google TV (2023)'s picture quality, color accuracy, and ease of use. Many also praise its performance for gaming and the overall value for the price. While some users find the remote control less than ideal, the positive feedback on picture quality and ease of setup significantly outweighs this concern. The TV's HDR capabilities and refresh rate are also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
AWESOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best TV for the size I needed. It is ideal for a small space and works well and looks good on shelvesI The picture is amazing and excellent sound.... I probably did not even need a sound bar !
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaryannS,
Nice! We're glad that you found the perfect TV size for your space and we're happy that you are enjoying the amazing picture quality and excellent sound of your new TV. Thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good Sony Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sony quality with bright picture and great colors. Second Sony purchase in the last year and haven't been disappointed. Pefer the Google operating sevice to Roku and apps open quickly and operate smoothly. This tv is not an oled, but for the price a great value with Sony quality. Would buy this tv again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobD,
You made the right choice! We're thrilled that you like the picture quality and Google software of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Perfect for gaming sharp clear and so easy too see and enjoy
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
All the TV you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy setup. Ideal for the average home and gamer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad,
Amazing! We're thrilled to hear your enjoyable experience with the outstanding picture quality and easy setup with your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My little sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture is very clear and the sound is great. Easily connected to my cable and sound bar. However, honestly, prefer the audio on the tv without the sound bar. Good value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LB53,
Thank you for the review. We are truly delighted that you are pleased with the picture and audio quality of your new Sony TV. Connecting it to your cable and soundbar is so easy. Worth every penny. Thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV Sony Playstation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV!! PS5 runs smooth with VRR enabled,great vivid picture on games and movies. Great entry-level television. The TV speakers are TV speakers,and would definitely recommend a Sony soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crap,
Thanks for sharing your review and experience with the X85K. We're glad that you like the picture quality of the TV and how it works well with a PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Satisfaction is spelled S O N Y.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am not going to bore the reader. This tv does everything I want, period. Retired another Sony after 16 years. Still working and had great picture but I wanted to upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harpman, That's great! We are thrilled to hear that your new Sony BRAVIA has everything you want. Your continued support means so much to us. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Picture quality, Refresh rate
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, pairs well with the ps5, the refresh rate is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonardP, Fantastic! We're thrilled you like the great picture quality, 120 hz refresh rate, and it pairs perfectly with your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Marvelous Television, great for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for my art room, I was really pleased with the sound quality. absolutley no need for a sound bar . I have 5 other televisions in my house, up to 85 inch. but, this is the best sound quality of all of them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joyce, We are glad to hear that you are really pleased with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony is my new favorite TV brand!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has now taken over as my favorite TV brand was Samsung which has disappointed me over the last couple of years….Sony is a superior product IMHO and this TV is fantastic example of that!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonnieG,
You made the right choice! We're glad to hear you like your new Sony television. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exactly as promised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I wanted: beautiful picture, easy connections to my audio system and cable. When I purchased for curbside pickup, the whole transaction took less than a minute! I couldn't be happier with the product or the service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobM, we're glad you like the picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this specifically to get full advantage of my PS5. Its smooth and crisp. Surprised to just find out today there us actually a crosshair option in game mode for your FPS’ like COD. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael,
Thank you so much for such a great review and recommendation! We're really glad we were able to provide you a good match for your viewing and gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Television for the Money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. Great upgrade from our Samsung 42" television. Excellent picture and audio. Easy to set up. Price offered by Best Buy was very competitive, and the sales staff was very informative and helpful during the selection process.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelV, we're glad you like the ease of setup and picture quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl
- Pros mentioned:Setup
Rated 5 out of 5 stars
Best TV for ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifl, I bought it for my little sister so she can use for the ps5 that i gave her since i am using a pc and i gotta say the setup to adapt to the ps5 was quick and easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antho, Amazing! We're thrilled to hear you like the easy and seamless setup process with the PS5. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv with good picture and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this tv a month ago and so far it looks really good I love it. The tv have better picture from my previous tv, good sound, it was easy to install and easy to setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElvisR,
You made the right choice upgrading to the Sony X85K! We're glad that you like the sound, picture quality, and user-friendly functions of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
worth every penny
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing! Very bright colors and the gaming experience is very worth it.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV. I am impressed with the quality of the image and also with the operative system, very intuitive. 4K and dolby look amazing! Buy it new, if you can, is worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OliverG,
That's great! We're glad that you are pleased with the image quality of your new Sony - 50" Class X85K 4K HDR LED Google TV. You can now enjoy watching all your favorite content in 4K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
Rated 4 out of 5 stars
Sony Bravia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Perhaps no fault of Sony but could not connect direct to cable (still had to utilize cable box) and I have to use two remotes. The cable remote to turn on cable box and change channels and the TV remote to turn on TV and adjust volume.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is amazing bought it awhile ago but tv is still good and works amazing with my series x..if you love watching movies in 4k this is yiur tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenitoH,
Great! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my Xbox Series X. To make sure i have all the settings i need to enhance my gaming experience. The picture is clear and crisp. But i did notice this tv does not have 4kUHD which is what i had before. Also the sound on this tv is terrible. Very low and have to turn it to 35-40 to hear it good. No bass in the tv spreaker. Very flat. Also my first purchase i had to return cause tv was damaged. I have a LG TV from 2021 that sounds 10x better then the Sony. Which I’m very surprised at cause I expect more out of sony. Im supposed to feel like I upgraded but instead feels more like a downgrade. Maybe I have to change some settings I’m not sure but at the moment I wouldn’t recommend this tv to anyone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Raymond,
We regret to hear that you are having issues with your Sony BRAVIA TV. This is definitely not the customer experience we want you to have. Please take note the you can always adjust the picture and sound quality of your TV by going to [Settings] — [Display & Sound] — [Picture / Sound]. Refer to the links below for more details:
- https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html.
- https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
When viewing pictures through HDMI input with higher quality, make sure to set the settings correctly: https://helpguide.sony.net/tv/jusltn1/v1/en-003/04-09_02.html. We can further isolate the sound issue by following the guide here: https://www.sony.com/electronics/support/articles/00023579.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent


















