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Customer Ratings & Reviews

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The comparable value price is $999.98

Customer reviews

Rating 4.2 out of 5 stars with 652 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are satisfied with the picture quality, ease of use, and design of this 55" 4K Ultra HD TV. Many appreciate the smart features and the thin profile, while some experienced issues with light bleed and the remote control's functionality. The 3D capabilities also received positive feedback. Overall, the television offers a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 652 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first HDR TV that I have purchased, so I do not have anything to compare it against, but I find that the picture quality has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good for my kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good tv. Crisp image. Easy to use also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is crystal clear. I am amazed at all the details I can see. The only bad thing about this TV is it did not come with a manual. Luckily I handle all the A/V at my work, so I was able to figure most of it out. Don't let that deter you from purchasing this TV. If you go online you can find the manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thin and slick tv. Sony has always been my first choice for tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best TV for a bright room and streaming internet content. Kodi loads prefect from the play store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Similar Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have previous Sony TV which is about the same size and didn't see too much difference. Sony have good picture quality but not much different from few years ago.

    I would recommend this to a friend
  • Cons mentioned:
    Light bleed

    Rated 1 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Sony fan.Huge Disappointment with my Purchase. Terrible light bleeding & half of Screen backout. Totally not Satisfied with my Sony tv purchase of 55" Series 900C. Even not Recommend to Strangers. Spent too much Money not Worth at all.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, thank you for taking the time to write a review. We're sorry to hear about this issue that you're with your TV. We apologize for the disappointment this has caused you. We would like to hear more from you, please send us an email at [email protected] including your contact and product details. We’re more than happy to take a look into this matter. Regards, Dave Sonystyle

  • Cons mentioned:
    Light bleed

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI SONY HAS NOT FIXED THE LIGHT BLEED ISSUE! I exchanged the first one and the second one was almost worse, so instead of trying a third one I decided to just get the LG OLED 4K.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lchilds24, Thank you very much for taking the time to share your feedback with us. We're sorry to hear that you've encountered this problem and decided to return the TV. Sony takes the voice of our customers very seriously and hearing all reviews- good and bad is important to us. We will forward your post to the proper department for future reference. Dave Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read a lot of bad reviews on this TV and it seems like it was hit and miss with the bleeding through on the corners. So either Sony fixed the issue like they claimed, or I just got lucky and got an amazing TV. This TV has one of the best pictures on the market today. I highly recommend this TV...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nicest TV at any price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the TV for 3 months, supper picture and sound. Looked long and hard for a great unit at a reasonable price. This unit was a but eliminated due to problems with early production run edge bleeding. Sony has said that this problem has been corrected as did many outsider reports that I've read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much review I think the Sony is a much better picture and price than the Samsung of the same level

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Flawless picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv provides elite quality picture but the sound is not that great. Also, the 3D function is one of the best I've ever seen on a tv. Great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ty1982, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. sony_US

  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Awsome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV. Wifi is ery fast with no lag, tv quality is good. Resolution is good but with minor adjustments in the settingsnit gets better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy to install. Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significantly better than my previous TV. Sound system is sufficient without adding more speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kit76,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very thin. 3D is amazing. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up but the directions for the stand were rather confusing. Overall great picture quality and we got it for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 55 Inch for $800 on the Best Buy Early Access so I saved $200 on it and let me tell you this TV has great 4K Quality and I Upscale my Blu-ray collection to 4K and the sound is great idk why people have said the sound was bad but to me it was loud and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color and functionality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and performance for online streaming movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justme6903,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear finally left the Plasma world and I am happy with purchase just wish cable box could deliver picture to TVs true capacity

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ok but not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes for this TV and really wanted to love it. I have owned many Sony TV's...and loved most of them (still have 2 great ones) this TV with 4k,3D,and HDR looked very promising....But picture quality did not live up to specs and motion blurring was very noticeable, just wasn't as crisp and realistic as another brand I exchanged it for, the new sonys (2018) seem much sharper(and pricer $$$)

    No, I would not recommend this to a friend