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Customer Ratings & Reviews

Your price for this item is $263.92
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The comparable value price is $999.98

Customer reviews

Rating 4.2 out of 5 stars with 652 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are satisfied with the picture quality, ease of use, and design of this 55" 4K Ultra HD TV. Many appreciate the smart features and the thin profile, while some experienced issues with light bleed and the remote control's functionality. The 3D capabilities also received positive feedback. Overall, the television offers a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 652 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this television, it exceeded my expectations. Love that I can stream netflix and other channels without another device. Picture is amazing. Thanks Best Buy for recommending this television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Woodbuilder71,
      We're so glad to hear that this unit meet your expectation. Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so incredibly thin, it's so thin it comes with a special wall mount (Included in the box) that allows a near perfect flush mount where the front of the screen is just over 1" from the wall. And the viewing angles are nearly perfect from any angle (up to 180 degrees obviously). And the picture once adjusted from it's overly bright "as shipped" setting is marvelous. Can't wait for more 4K content to be available, but streaming some National parks video from Amazon, wow! but even the TV's upgraded interpolation from std HD to 4K is most impressive. And watching fast action sports is most impressive. I evaluated all the major brands before making this purchase, and I could not be happier. Some other brands would have given me +5 or 6 additional diagonal inches for the same price, but not the same quality or thinness. If you've not seen this TV in person, do so before you pull the trigger.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love new TV. Crisp clear images.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with new TV for family room. I feel like I'm in a movie theater. Images are crisp and clear. Color is wonderful. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV is good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and colors are very good. Resolution is excellent. Need to use hi-def channels in order to get the best out of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Super Big Bright screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought our previous T V was good until we have this super new one. Wanted to try a Smart T V but not yet sure about all the apps. Still hooked to our cable company as yet. Hoping to lose them eventually but it's mostly a recording issue. Have to figure this out!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid TV at a good price. Lot's of features and it has a great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with my Sony Smart TV and highly recommend it and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coolest Functions Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice controller on this TV is the coolest thing I have ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy are Sony 55 inch TV.. Easy setup n lots of features to have. Still learning all its amenities. Has excellent color..sound.. n image on screen. Glad that we made the purchase! I look forward to coming home to view our favorite programs.. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for easy integration with andriod, look no further. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I bought the 4K TV was because of the price and recommendations from the associates at the store. Amazed by the thinness of the model but quite honestly not impressed as I have a Vizio 65" that the picture is MUCH better on normal broadcast TV. After a few tweaks and watched no endless you tube how to's to get the best picture, this Sony TV still doesn't impress because out of the box without having to go through many tweaks, My Vizio still blazes this TV in picture quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contrary to all the bad reviews regarding bleeding,I don't see bleeding,I see an awesome picture with beautiful features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into Best Buy with a Sony curve on the list and walked out with this one. Happy we went with this one vs the Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this TV. Very thin. Great picture and comes with two remotes.... One standard and one smart touch remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is I should have gone with BIGGER. It is a great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi spartyon,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey

  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale as a gift to my mom, she loves it , you can use the 3D glasses from the movie theater for this tv. So no need to purchase them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were awesome!! extremely polite, friendly, and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic screen clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this TV. Not only do we love the screen size, but the capability to choose between different screen modes based upon the program you are watching (sports, movies) assures we always have the best picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone away from Sony for a few years after Mitsubishi and Samsung promoted their tv so much that I tried them, this one replace the last one of those tvs and I couldn't be happier to come back to Sony , simply the best picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased with our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually purchased two of these TVs over three weeks ago and so far we are very pleased with them. Our color is great and our picture crystal clear. You can almost feel like you are there. We are very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suvo,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US