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Customer Ratings & Reviews

Your price for this item is $263.92
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The comparable value price is $999.98

Customer reviews

Rating 4.2 out of 5 stars with 652 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are satisfied with the picture quality, ease of use, and design of this 55" 4K Ultra HD TV. Many appreciate the smart features and the thin profile, while some experienced issues with light bleed and the remote control's functionality. The 3D capabilities also received positive feedback. Overall, the television offers a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 652 reviews
  • Rated 5 out of 5 stars

    Good view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ****Only T beginning,I won't stay behind future****

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. It;s everything I hoped it would be. I also liked the service your staff (sales Person) provided. I would recommand you any day and will be sure to make all future purchased at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright colours and with its features more than a TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible flash lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv once. Returned it and got it again. And returned TV number 2. The screen had terrible flash lighting all around the edges of the screen on both sets. The geek squad came and said it was bad and I should return the TV both times. I went back and got the Samsung js8500 and have been very pleased.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Geazy9, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. -Oscar. Sonystyle

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Thin and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to mount on a wall in my master bedroom. The ultra thin design keeps the TV close to the wall so it doesn't protrude into the walkway. I really like the speed of the system and Goole TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a previous Sony tv and I'm really happy with the features this one has. Big difference with the smart tvs! Great find! Great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbr900c55 is a good tv. I especially like the 3d feature on it. The 4k makes everything look much better. But the salesman at bb say I have to buy a HDMI cable that costs another 90 to 150$ to get a true 4k picture as I see this one lacks the looks of what I see in the store. And those are only at 1080p!. I think he's right but I'll see later. No dead pixels! No white pixels. 8/8/16 paid $800. c

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still working on issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the moment this 4 k expensive tv is no better than my old eight year old set

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST TV we have ever owned!! We went back a few days after having it installed to purchase a second one but they are all gone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 4 out of 5 stars

    Great TV, loads of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart Sony TV, expectations met so far. Definitely checkout online deals.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV we have bought in a long time. Supersedes our expectations of what a clear picture should be. Colors are bright and crisp. Totaling worth the $$ we paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both Samsung and Sony 4K tvs and have to say Sony blows Samsung away. I cannot figure out what some of the bad reviews are about. I can only surmise that there may be some kind of user error going on, or glaucoma? This Sony 4K tv has absolutely no backlight bleeding from the edges, and has a very crisp clear picture. The tv itself has a very nice design, and comes with everything you need to mount it if you wanted to. I would highly reccomended this tv to anyone looking for a great tv at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv - shows a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv - great picture - th 3d experience is awesome. Brought this tv for my husband and i can not get him from in front of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The tv is about a 1/4 inch thick. It looks great on a wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV is great pic A+ like most LED TVs sound is not u have to raise the volume a lot if there some noise like a fan but other than that great tv for living room love it .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the quality of the picture, very crisp and sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv great picture quality awesome sound just too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent tv perfect picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv recently got a SONY sound bar which makes it complete

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Visually stunning piece of electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play ease. Great picture and amazing sound with built in side panel speakers. Pixel changes keep pace with the action. This piece of electronics is a no-brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Excellent HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noted that every one in my family really enjoy watching TV very much, meaning we've spent a lot more time on TV than we used to. It is a great thin TV over all.

    I would recommend this to a friend