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Customer Ratings & Reviews

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The comparable value price is $999.98

Customer reviews

Rating 4.2 out of 5 stars with 652 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are satisfied with the picture quality, ease of use, and design of this 55" 4K Ultra HD TV. Many appreciate the smart features and the thin profile, while some experienced issues with light bleed and the remote control's functionality. The 3D capabilities also received positive feedback. Overall, the television offers a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 652 reviews
  • Rated 4 out of 5 stars

    Tv worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews of this tv, seeing the original cost and getting it for $800 was a steal. The screen bleed is something that I can overlook for $800 opposed to $2500. Minus the screen bleed which you can hardly notice unless you look for it. It's great. Better picture than my 55" Samsung that's for sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv but not awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to look at an LG and the Best Buy employee recommended this one and it was on sale. It has a lot of features but picture quality is nothing awesome, it's good. It was only $200 more than the LG I was going to look at but that one was not 4K and this one was 4 inches bigger and has 3D and PlayStation Streaming. There is light bleed which the employee lied and said it "was" a problem that they fixed. No it's still a problem. Picture quality at 1080p is the same as the LG plasma I was replacing this with. 4 hdmi ports is a plus because I have a lot of devices. For the price it's good but 2 weeks after I bought it, it went on sale for another $200 off. I paid $1000 and now it's $800. It's really not worth much more than that. You want a real awesome 4K tv go with a LG or Samsung and pay the money they are worth, not Sony. They haven't figured it out yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my eyes on this tv for a long time. When it dropped from $1300 to $800 in the course of a couple weeks, I had to buy it. This thing is crazy thin and looks fantastic. Tons of picture modes for optimization. It was my first smart tv so figuring how to work the menu had a learning curve, but I love that I no longer need my Xbox for Netflix. The input lag is really low so it works great for gaming. Much better than the 55" LCD insignia from which I upgraded. Highly recommend this tv, or go for the OLED option if you can afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a couple months but so far no major complaints.If you want to be picky they could have a better stand. But the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed by the picture quality. How nice it looks up on my wall with the included bracket. Really happy with my new Sony XBR-55X900C.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Wow just wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv because it was on sale. I have 3 other 4K TXV's all Samsung. All I can say is I will only buy Sony TXV's from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful TV, Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. Its beautiful on or off. I particularly appreciate the design and attention to the rear connections and back cover pieces for organizing cables and connection. The only "minor" complaint is that the power cord is on one end of the tv while all the other cabling in on the other end - this would have been better to provide the power connection where the rest of the cables and connection are. I was also surprised the power cord is permanently attached and not a detachable power cord more common with todays electronics

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jqjet! We appreciate the time you have taken to share your preference regarding the design, we will make sure to pass it for future reference.~Jeannette

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Ultra Hd has the best picture that I have ever seen. I just left it on the factory settings because I could not improve on them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how thin the TV is and how clear the picture comes in. I've been waiting for a great sale to purchase this TV and got one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and picture quality is out of this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to actually but a Samsung, luckily I found a very knowledgeable salesman and bought the Sony, I couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice TV, good picture. Doesn't have all the latest and greatest, but has more than enough for most mainstream users, I bet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    my best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture super, sonido incredible better than i expected, really android ty can you imaging what can i do, also include several ups

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I have enjoyed the picture quality. My biggest issues are the lack of guidance provided by Sony for understanding all the features and some of the presettings that made me believe something was wrong with the TV. Once I googled some of the issues everything seems to be fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good color, sound and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV that we are enjoying. Good sound and the picture is very clear and much better than any TV we have owned before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good price, easy set up. I would recommend the Sony. This one replaced my previous Sony tv that I had for 17 years.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because I had a budget of $1000. I knew it had tons of features, but the 3d ready was a nice added surprise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this TV. I love the beautiful picture it gives. The picture looks pretty real like looking outside your window. And it looks like 3D without any glasses. It also comes with two remotes and one of them is a touch/voice remote. Gotta love it! You just say Greys Anatomy or whatever you want and it takes you there. What could be easier than that to find your favorite shows? Overall it's beautiful! I just wish I could of afforded the 65inch. That would of been awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv, poor mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is 5 star, but I didn't realize that the mount for it is unique and doesn't work well if there are protrusions on the wall. The Geek Squad guys did the best they could but the unit tilts upward, and supposedly the mount can't be modified. Not too well engineered, Sony people!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is sharp and clear. The colors are vibrant. It thin and light weight. We are very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4K Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and picture pixels bring out the best in whether you are watching shows in 720p, 1080, or 4K.

    I would recommend this to a friend