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Customer Ratings & Reviews

Your price for this item is $263.92
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The comparable value price is $999.98

Customer reviews

Rating 4.2 out of 5 stars with 652 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are satisfied with the picture quality, ease of use, and design of this 55" 4K Ultra HD TV. Many appreciate the smart features and the thin profile, while some experienced issues with light bleed and the remote control's functionality. The 3D capabilities also received positive feedback. Overall, the television offers a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 652 reviews
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great TV with great apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great and is very thin. If you're looking for a TV, this is a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television. Compares to the new Sony 850D. Can't beat it for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Backlights shine through brightly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being assured by Best Buy guys that the backlight problem other reviewers complained about had been fixed, brought it home. Corners and sides shine like spotlights in moderately low light. Bummer! Now the hassle begins with returns, pickups, etc. Dont buy this tv. It looks good at the store, but not at home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and sound great everything about this tv no problem easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a crisp picture, easy to setup and hookup to my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television Is Well Worth The Price.The Picture Quality Is Awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Listen to the Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has horrible flashlighting problems...I returned this model within 24 hours of purchasing. I was told this issue was corrected by Sony, but that is not true. My unit had a build date of November and still had the issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KB33, thank you for taking the to write a review. we're sorry to hear that you've encountered this problem and decided to return the TV. We apologize for the frustration and disappointment this has caused you. Your feedback is highly appreciated and we will forward your post to the proper department. Thank you, Dave Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Sony TV it has a great picture with very vivid color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products never disappoint! The 4K picture is amazing! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase for man cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and thin for mounting on wall. Picture quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I expected, best in class performance. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really think this TV is a very smart purchase and was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Sony this time after our 5 year old LG 55" TV packed it in. The shop assistant alerted me to the importance of having a "high dynamic range" TV if we spend a lot of time watching sports - which we do. He therefore steered me towards the Sony and away from the Samsung at the price point I was at. The TV has performed very well during the Olympics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. Only complaint is that it was a floor model because they were sold out. It seems like there's a strange bubble ish type thing along the bottom of the tv but it doesn't affect the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great 4k t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this t.v. and it is great. The picture quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product and I bought it for a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is beautiful and is crystal clear. I highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 4K Home Theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually my purchase was a Sony 49" 4K and I love it. My previous purchase was the 55" which died and I was refunded the full purchase price after almost 4 years of use so my new TV only cost a few dollars more than the refunded price. Thanks Best Buy and Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and it was auto volt tv. Nice sounds and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are excellent. We are very happy we bought Sony

    I would recommend this to a friend