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Customer Ratings & Reviews

Your price for this item is $263.92
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The comparable value price is $999.98

Customer reviews

Rating 4.2 out of 5 stars with 652 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are satisfied with the picture quality, ease of use, and design of this 55" 4K Ultra HD TV. Many appreciate the smart features and the thin profile, while some experienced issues with light bleed and the remote control's functionality. The 3D capabilities also received positive feedback. Overall, the television offers a good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 652 reviews
  • Rated 3 out of 5 stars

    do your homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit, in very thin and fragile feeling. the support legs are only installable on outside corners, even though instructions (not well written) showed pics of alternate placement to use on not so wide stands. Do your homework because sales associates may not be knowledgeable about every capability. I was told it would support google play and twc-tv. it did not so it went back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A total Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t spend 1,000 dollars in this TV.i bought it on June 2016 and now, after a bit more than a year, there’s a black line on the left side of the screen from top to bottom. And of course, it’s not under warranty because it’s more than 12 months. Slow OS, bad sound, a real disappointment. Never buying Sony again. It is a UHD 4K 3D.... Not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy to setup and start watching. Watching the NCAA Championship games was fantastic - love the high refresh rate. The colors are so real and the pictures have "depth" which make the scenes look like they are in 3D.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony T.V. picture quality is really clear. Just waiting for AT&T U-Verse to offer the 4K technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, sharp picture. Controls are easy to figure out and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chris,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Excellent 4K TV by Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The images in this Sony 55" 4k UHDTV are so crystal clear, you will be amazed. Sony's interface is very user-friendly making it easy to navigate through the many functions included in this model. Very highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Airboeing,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    Good Sony for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV use it for gaming only so it works for what I needed it for. I may buy another one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an open box item. It was the floor model. It stands well with the competition. It looks sleek and the picture is great l. The os on the tv works well with Netflix and Vudu. I would def recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical with some reviews from earlier manufactured sets. Whatever was wrong appears to have been corrected. Great colors, no blocking issues. All around, a great tv for the price. Very happy and recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No set-up Info, no help, just wing it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor set-up or operating instructions with the unit or on line. Neither Sony or Best Buy seemed interested in helping with problems getting the set to come on in the TV mode or getting the sound working with the receiver/sound system. Sony's reply disconnect power and reset the system. Best Buy's was spend the money and let us set it up for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband I are enjoying the Sony TV and sound system in our bedroom and the Samsung sound system sounds great in our family room Thanks so much Also all family and friends Enjoyed the DVD The Room with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an LED that was excellent but the 4K content streaming from YouTube is just Awesome. The TV does a great job upscaling cable, DVD and bluray. Looking forward to learning all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    android tv is a nice feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i found myself using the youtube app more than i thought i would use it. you can install xbmc from the google app store directly onto the tv which is nice and the reason i was looking for an Android tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this tv. The interface looks slick and the picture looks fantastic. The only thing I wasn't fond of are that the legs are at the ends of the tv instead of having a base in the middle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good picture very good 3d white bleed on corners but only when dark picture so luckily the picture is in the middle of the screen I don't look at the corners always bought sony haven't let me down yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Light leaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But good for less price. Best buy offers for good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity and color depth are simply awesome. Once I found the feet that were well hidden in the box, it went right together in about 15 minutes. Recommend having a second person help makes it faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the white lighting on the corners, not sure if it's the TV or the way it is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony at its Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" 3D LED TV has an amazing, user-friendly operating system that will allow you to set up the picture and audio settings to your liking. It comes at a great price too! You will love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read tons of reviews to make my decision and studied all different TV manufacturers and what they offered before buying and I know I made the right decision. I am very happy with my purchase!!!

    I would recommend this to a friend