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Customer Ratings & Reviews

Your price for this item is $215.59
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,608 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture and i love the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy watching movies in the comfort of my own home now that I have this TV with the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for a few months now and it still blows me away. This was purchased solely for my man cave. I am an avid Gamer and use this TV for gaming 85% of time on a XBox One. It's top notch. Zero complaints. I play with the lights on and off, no issues. The rest of the time I use the built in apps such as Netflix, YouTube and Plex. Are work amazingly well and 4k streaming has to be seen to be believed. Excellent tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size looks bigger in home setting. Great picture. Still haven't got the hang of the Smart TV component so not making full use of purchase yet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly smart tv. Picture quality and 4k outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best in class for 55 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this TV. It's not as bright as a Samsung but the colors are richer. The Netflix feature is easy to operate and setting up the TV was pretty straightforward. Lastly, in terms of design, Sony always edges the competition - very classy, modern and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome pucture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again has depth and clarity awesome picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best picture I have ever seen..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony ud 4 k is worth every penny. the sound bar works well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pix is stunning. Great detail. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fantastic. Detail and contrast are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity, especially for sporting events. Being able to access Netflix directly is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    30 days into owning this tv...absolutly amazed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like watching sports this is the tv! Great detail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is the perfect tv for my house. The size is perfect. The 4k is amazing. The sound and color is excellent.. I would definitely recommend this television. The size resolution and features were just what i needed. I believe this was one of the best priced tvs for the buck. The design is sleek and fits right up against the wall. The Smart tv gives me lots of choices. It delivers amazing picture clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a nice clear picture for every type of use. It looks great with movies or video games. Perfect size for a smaller living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a different and returned it after one week, reason? Was 60hz Got this TV and loved it, good picture quality, it is really 120hz, I use my TV 95% for gaming and movies and I dont have any complain about it. Regarding the gaming and movies it takes some adjustments of picture settings but after you spend sometime adjusting it, the quality is awesome. Why 4 stars? The sound is not the best and if you are very detailed you can notice a very lighted sound delay on video games, but for movies and normal TV not delay at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero issues with this TV. Although Android TV needs a little work. If I had to buy agian I would. It's a great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3 year old Samsung just downright failed. So we went to Best Buy to get a new TV and look at the 4k models. Comparing the Samsung and Sony side by side, we really did like the Sony better and that was the choice. The geek squad came to the house removed the old tv from the wall mount, hung the new tv to the wall mount and snaked brand new HDMI cables to support the 4k TV. This is an Android TV so you sign in with your google ID and Password. I really like this feature as we can bring up youtube and download other Google Play products. Netflix and Amazon are just great. Note: it connects on our 5 ghz wifi band and has a great streaming rate. We use TWC Cable Internet at 200mps / 20 mps. with a Netgear X8 Nighthawk router. The picture is really bright and performs extremely clear for old eyes. I would recommend a five year Geek Squad warrantee like we did. Don't want to see this TV go belly up in 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good n clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Sony TV and would not by anything else even makes old black n white movies look good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent HD Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed the high quality picture of this new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great resolución

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wacth movie like i am in the teathre great clear image.i can see YouTube lisen to Pandora

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" Sony 850C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous picture and with the Sony sound bar, the sound is great, also. Can't stay away!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, can see down to the pores on a persons face on this TV. The apps are great.

    I would recommend this to a friend