Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $215.59
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,608 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for the average Joe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Easy set up and works great for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Overall good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. The 4k option is what I thought it would be. Overall good picture hard to find the perfect dark balance though. Only issue is that the TV requires a reboot a lot due to apps over loading the system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Would recomend it to anyone. Big screen and very clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great semi high-end TV, and good price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, it's excellent. The picture has been amazing, the sound is great, and the features(such as built in apps for NETFLIX, VUDU, and other services) are outstanding. The only issue I can think of is that sometimes there's a noticeable lag in response time when pressing a button. As it's almost never more than a second or two, and not a constant reoccurrence, I'm not going to knock down the rating.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4 HD TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with quality and ease of set up Picture is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into Best Buy with all intentions of buying a Samsung or Vizio 55" 4K TV and honestly did not even have Sony on my radar until one of the clerks took the time to show me the differences between the 3. From the colors to the shutter speed there was no comparison IMO after comparing the 3 in store and I am glad I went with the Sony. We love it. The only downfall I can list so far is the online updates it takes sometimes 30+ minutes to do them via WiFi. We have owned the TV since February and already have had to do 3 updates. Not the end of the world but at least they give you the option to postpone it.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Great Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't comment on the 4K because my provider doesn't offer it yet but I'm ready when they do. Really like all the devices I can plug in. And with a separate keyboard (sold separately) it makes using the internet easy and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is outstanding. Just make sure you look up better picture settings online when you're setting it up because the factory settings are nothing special. The reason I wouldn't give it 5 starts is the speaker volume. I've had the TV for about a month now and I consistently have the volume at around 50% if there is any ambient noise in the room. On movies with mainly dialogue, I have had the volume as high as 80%. I figure most people hook this up to a sound system (I will at some point) so it's not a deal breaker. I read someone else's review that mentioned the volume so I knew what to expect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture. Easy set up. Wish remote was a universal one .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this TV for use in our bedroom. It offers the most up-to-date features on the market at an attractive price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works fine picture quality is great.sound is very good to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into the store to buy another smart TV, and notice the picture quality on the newer 4k model, so decided to go that route instead. Moved our other smart TV into the bedroom, and put the new 4k in the family room. Originally went to get a smart TV for the bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I've ever owned. I had the Samsung before this one and returned it. Sony is the pioneer of this tech for a reason! Unbelievable picture and you can geek out on all the extras. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great tv color is awesome. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this sony 55" led 4K ultra hd tv and very happy with the outcome, awesome picture quality, light weight and easy to setup. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 4 out of 5 stars

    Great all around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though a bit sluggish in the menus, this is a great media subscription television. It has a relatively small bezel, low profile stand, plenty of ports, android apps, bright picture, low motion blur, and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb assistance in the purchase of Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into Best Buy to buy a new TV with Sony being my third choice, maybe fourth. Bought the Sony spending a few hundred more then I budgeted and I couldn't be happier. Great picture, TV sound is ok, but works perfectly with my great sound system. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Sound is only fair was told to buy sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing for my PlayStation 4, and looks great! The smart features like Netflix and YouTube are easy to use. Overall very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good starter 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fantastic Tv if you have it hooked to a box, but save your money if you are not planning to utilize cable tv in some format, via Time Warner or Direct TV ETC.

    I would recommend this to a friend