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Customer Ratings & Reviews

Your price for this item is $215.59
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,608 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and quality. The sound is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading countless reviews I was concerned that we would never find the right TV for us . There is no perfect set. This TV, so far, has been an excellent purchase. It's all that it is advertised to be. Great picture quality and it looks really great in the room. Glad we bought it. Even the delivery people were fantastic. I guess you can say that this was the Best Buy we made this year (hope I get a discount on my next purchase for saying that).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is trusted brand. You are purchasing a quality product of you select this T.V. I was able to get this product under retail value through a return someone made. It was Geek Squad certified so I couldn't pass up the deal they had on the sales price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv Sony is the best It is a great product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good packaging, Quick & easy set up, great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality! The tv is a perfect fit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv especially having upgraded from a 37" Samsung 1080p hdtv. I've had it for about a month now and I still find new cool things about this tv! Only downside to having a tv like this (4K), is that it make ur blu Rays looks dvd quality! And to find a 4K movie is only, at the moment, a thing of the future! Ha

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Liked it for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,,inexpensive tv awesome picture quality...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV overall. excellent picture quality . Sound system could be better. It was easy t setup and brings great value for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV we bought had a thin line going through the screen after a couple days. We returned the TV and an exchange was made as soon as the Best Buy staff turned it on and saw what the issue was. The clarity of this picture is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great set up for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv and amazing picture has great refresh rate good for action movies and runs the android operating system and has kodi for movies

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the clear, sharp, bright picture. It's easy to learn to use, too, for a couple of non-techs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 4k HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally went to the store expecting to purchase a Samsung TV of similar size after seeing ads in the flyer and after having great luck with Samsung products. After talking to a sales associate and seeing the difference between that and this Sony TV I was very impressed. Having now used this TV for several weeks I am not disappointed. The picture is incredible and the variety of apps available are a huge positive. Love this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent! Colors clear and bright! Easy connection with the Internet. 54" is plenty big for my needs. Not difficult to wall mount. I mounted it alone, above the fireplace. Adding that I bought it on sale, makes it a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new tv so I went looking and was thinking curved but didn't have high refresh rate and I wanted for a awesome price and I got both of those with this Sony was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this purchase extensively. I like sports and the refresh rate on this tv along with the quality of the picture is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV and very smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV obviously provides one of the best pictures available and the software is not as intrusive as others. The remote is easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony puts out a great product. It was easy to set up, has great features and the picture can be beat. The WiFi was easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to set up and use. Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great picture. TV sound isn't great so probably will need a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size, perfect picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my 50" Sony TV malfunctioned, I had to get a replacement, under warranty, thankfully. I tried a Samsung, but there were technical difficulties with regards to Netflix, so it was back to Best Buy. The excellent customer service and knowledge there led me to my current Sony 55". It's got a beautiful picture, and I haven't had any buffering issues or (yet, fingers crossed) malfunctions. Picture and color are fantastic.

    I would recommend this to a friend