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Customer Ratings & Reviews

Your price for this item is $215.59
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,608 reviews
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Beautiful picture, the 4K is amazingly sharp !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. The 4K is amazingly sharp, it's like you are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless picture quality! No regrets on this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain, great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time reviewing website to find the best TV I could get at about 1000 dollars and this was the one I picked. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Service, Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was delivered right on schedule and the two techs that delivered it and set it up for me were courteous and friendly. This service beats buying a tv at a warehouse club, bringing it home yourself and setting it up yourself. I would highly recommend buying a large screen tv from Best Buy. By the way, the price I paid was comparable to the price at a warehouse club.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture but locks up all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but it freezes up a lot and have to reset tv to fix problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great features .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy. Tuneing colors and contrast. Brings out true real life tones and color.images are super clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Hector from the geek squad and he was awesome! So patient with my technically challenged husband and stayed until he got it. He was excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid interface through remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best feature of this unit is its remote and the interface it has with the features of the tv. The picture and look of the overall tv is excellent as expected but this is the first remote I still use instead of linking it to my cable tv remote and letting the tv remote gather dust. It could function in the old way but the features make it so you want to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV and reliable Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for under 1 grand and I had to get it since I wanted to switch my old plasma. Comes with android TV which means you don't need a chrome cast and can stream video from your phone or mobile device straight to the TV. Great picture quality from Sony as always. The reason I am giving it 4 stars it's because about 85% of the time when I turn the TV off it makes a weird noise. Not sure if this is a regular thing or not but it is a bit off putting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with a beautiful picture at a reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with an exceptional picture. The TV that it replaced was a SONY and it lasted 12 years without a problem and we are hoping that this one will last that long. The salesman was courteous and very helpful answering all of our questions. The Geek squad did a great job installing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent choice made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its best Quality of service from bestbuy and Sony product. The way difference is shown to me with product is great .. happy to buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Sony tv and soundboard and they are great. The television is perfect for sports as it has a live football mode which enhances viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Great TV . Weird stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has nice picture after upgraded cable box with higher resolution. Stand for the TV seems awkward and flimsy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid picture but having trouble with smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netflix and you tube not working. TV says internet connection but my other devices are working correctly. Not great documentation comes with the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv iv ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tvs iv ever had, great picture and amazing features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Sony TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been in my household as a child when it came to TV. and now i get to say I got my very own for my new condo, I love my sony TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. Great quality, great picture, easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Sony 55'' 4K TV! The resolution and picture is so clear. Hands down the best on the market. I trust Sony with TV's i will never go back. I have a blu-ray player, Xbox 1 etc and the resolution and picture quality is great. It has so many apps youtube, amazon instant video, music, crackle, UFC etc its the best. Go out and buy it already!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Smart TV for smart people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an LG TV fan, but it was changed when I purchased the Sony Smart TV. The picture is crisp and the sound is great. Navigating the menu is not complicated making it desirable to explore from watching my favorite TV programs to videos from You Tube or Netflix. My family and I enjoyed watching our favorite programs as we enjoy each other's company. Great. TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myra,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks and works great. The added applications within the TV also are great. My only complaint would be the sound/speakers. You have to turn the TV up very loud in order to hear it well.

    I would recommend this to a friend