Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $215.59
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,608 reviews
  • Rated 4 out of 5 stars

    Great picture for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as bright or level of contrast as some higher end 4k's but for a third of the price pretty close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other Sony products and this tv meets my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this purchase. So far so good. Sound is average so I complimented it with a sound bar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful picture but issues staying connected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound is great. However, when I ordered Netflix it quit working after 2 weeks but worked on other devises. My son finally unpluged TV and got it back. I now can not get on cable it gives me an error message so guess I need to restart it. However love the TV otherwise.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. That is unfortunate you've had an issue with the TV. For any issue related to the functionality of the unit, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/60594. -Oscar. Sonystyle

  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I have to write a review I gave it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture - fast processing speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Good sound, excellent picture and easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup & intuitive controls. Sound quality could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and crisp picture great with gameplay. Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on recommendation from the best buy employee I was working with directly. It was $300 more than the comparable Samsung but the employee mentioned that I was getting a much better TV. Sold. Great TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem was.how long the initial setup.took way too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well a Sony is a Sony, as always this TV is a nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this tv for gaming and have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, very sharp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K is fabulous. Great clarity and the size is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A most excellent TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine open box, and even still it has worked flawlessly. I couldn't be happier with my first new TV in about 15 years. Picture and motion are awesome. Love watching football in high def. Excellent TV!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, sturdy stand. Simple configuration, took a while for initial update to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refresh. The picture quality is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked after the sale customer service and satisfactio .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised Easy install manual is on line not is box

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Never purchase Sony again. Research reboot loop!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV started having unfixable issues after an update to where it just continuously reboots and Sony is doing nothing to fix the issue or make it right at all. It has been nothing short of a nightmare on a $1,000 TV that is clearly due to a manufacturing defect. Do some research on Sony reboot loop issues before purchasing any Sony TVs or you will regret this purchase a year down the road just after the warranty runs out. This is not the only model having this issue. Trust me, do yourself a favor before purchasing any Sony TV and look up the reboot loop issue. It’ll save you a ton of frustration and cash in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Uhd is nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...................no complaints at all ............

    I would recommend this to a friend