Customer Ratings & Reviews
- Model:
- XBR55X810C
- |
- SKU:
- 4378802
Customer reviews
Rating 4.6 out of 5 stars with 1608 reviews
(1,608 customer reviews)Rating by feature
- Value3.5
Rating 3.5 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is excellent. The additional functions on this television are great. Owners manual is easy to read and understand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tom84, Glad to hear that. Good to know that you are happy with your purchase. Thank you for giving us a perfect rating. -Jerome
Rated 5 out of 5 stars
Excellent TV For Movies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a new TV for my office around the 55" size. I settled on this Sony as the main things I would be watching would be movies & TV. It has an excellent scaler which will take lower quality DVD's and any 480p/720p signal and make it look like a very good Blu-ray/1080p image. It does scale all images to 4K and Blu-ray movies look fantastic. Many TV's produce flutter in the image when scaling lower quality sources but not this Sony! I'm not into gaming so I didn't try it with games. The contrast and image quality are excellent from all sources. I highly recommend this TV for people that love movies!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved this tv from opening the box. It needed very little adjustments to have a great picture in a very bright room. The speakers are pretty good for a tv as well.
I would recommend this to a friend Rated 4 out of 5 stars
awesome picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is sharp and colors are vivid. Love the smart tv options.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always owned Sony TVs and they do not disappoint. My friend owns the Samsung, and in my opinion is not as clear picture of this— both are 4k
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture, still a little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very good, with some tweaking, which is challenging as there are so many settings. It's hard to know what to do. I'm still not sure we made the right decision to get a 4k tv--not sure it was worth the price.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Good Value for 4K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We installed this TV in our 1st floor family room, and is used for basic viewing (news, movies, etc). The picture quality is very good for this price point. The smart features are well implemented, it is pretty easy to navigate to devices/apps via the home screen. Wall mounting was very easy (Sanus hardware). Overall, this TV represents a good value. I have one negative comment: The setup process was not the best. There is a lack of documentation provided with this TV model, and even less available online. There is very little web presence of it anywhere, particularly on Sony's site. One of the first tasks during setup is network access. With the provided remote (not touch remote, as indicated on website), it is seemingly impossible to enter the required password for WiFi network, as it does not include alpha or special characters. Maybe there are some dual function buttons, but I could not find them and as noted earlier, the documentation is sub-par. I had to hardwire the TV to my router, which had I known prior to setup, I could have routed a network cable behind the wall. Now there is an unsightly cable between my TV and router, albeit temporary. Additionally, my HDMI devices were not detected. Once connected to the internet, a significant software update was downloaded, after which everything seemed to work just fine. I would recommend hooking your TV up to key components first to make sure everything is up to date and hooked up to internet prior to final mounting/cable routing. In hindsight, that is what I should have done. I spent a lot of time on the negative, because it was a frustrating setup. However, now that everything is up and running, we really like this TV and think it is a good bang for the buck.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello mln1022! We apologize for any inconvenience you have gone through while performing the setup of your new 4K television, we will make sure to pass this information to the proper department for future reference..~ Jeannette
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV Awesome Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this television. Picture quality s awesome and watching hockey is phenomenal. Would highly recommend and I have yet to enjoy the 4K part of the tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this tv is phenomenal! I already had enough TVs but had to add this one to the collection.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great TV for a great price. The salesman was knowledgeable and very helpful. I highly recommend this widescreen for someone for a modest size living room!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, amazing deal!!! 100% Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, amazing deal!!! 100% Satisfied. I went to the store to buy another TV but the more I discuss the features with the onsite salesperson I was sold.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
One of the best at Thai class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup just by default HDMI setup to normal it has to set to enhanced feature. Once it setup to enhance the picture is amazing. Very happy with the purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid buy. Was planning on spending only $500-$600 on a 4K, but this is deff worth the extra few hundred. Unless you're wanting to spend more money ($200-500).
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good 4K television for under $1000. The colors and blacks are acceptable, but doesn't compare to a IPS panel. It integrates well with my PS4 and Sony AV receiver. Overall, I'm satisfied with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first Sony tv and won’t be the last. Easy to navigate and ability to download apps from google right on tv. The picture quality is beautiful!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just love this TV. Sharp picture and colors are true to life. Picture comes on quickly- easy access to Netflix and no sound bar needed on a room over 16 x 20.
I would recommend this to a friend Rated 4 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good picture great price will recommend to buyers
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was on sale. I love the features but it's run of the mill that every tv has. The picture quality is great but need a sound system to go with it. The speakers that come built in the tv do not do it justice.
I would recommend this to a friend Rated 4 out of 5 stars
Great tv. But could be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do like alot of the features. Wish it had more 4k apps.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. It is huge and so clear. The sound quality is amazing and the 4k Ultra features are outstanding. Haven't found anything wrong with the TV.
I would recommend this to a friend








