Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $215.59
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,608 reviews
  • Rated 3 out of 5 stars

    It's a good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good, I have been having issues with it freezing. I will take it back and exchange it for another. I do like this tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv base suport not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base suport does not firm the television very well .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay quality for size and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light weight tv but the motion quality is not what i expected. i went back and got the silver model for a better upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a sound bar. Speakers are weak. Great design and easy to assemble and hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! I purchased the same exact TV 6 months ago and needed another for my bedroom. Sony changed from a silver frame to a black frame and changed the legs on the TV which is its only downfall for me, as the original TV fits perfectly on top of a Bose Solo 15 Series II. But overall its an amazing TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this television. I love the picture. I don't have any complaints yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed with the features. Sales man told me it would work with iPhone and it didn't. Probably going to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took alittle to get picture adjusted to my liking but has great detail in viewing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best 4K tv at this price range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price , good picture quality , great sound... lots of apps installed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching sports on this 4K TV from Sony and Best Buy offered the right deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Quality. Not easy to set up and reverts back to the start up page.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture waiting to get in 4k

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cleAr picture have not hooked up to 4K yet but still can see the difference

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture but it's GPA is 2.0

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awesome but I've been having issues with the apps. After downloading my favorite apps Netflix & Hulu keeping them connected has been a chore, I ran a Cat5 line to the television and connected blue tooth and still have issues so I purchased Apple TV and all is well now, sorry Android but you suck!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture and wifi functionality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality. The easy touch Netflix capability is so convienient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. Audio could be better but I use a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv now for a month , I love it . Not the easiest thing that I've ever set up but once I did get it set up I couldn't be happier . A picture that moves heads , my friends can't get over the picture . Is there something better out there ? I'm sure there is , but not for this price .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is a little funny but after I reset the tv it's look really great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture, easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and very easy setup. Delivery service was very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture, features, menu navigation all top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in early March 2016 and happy with the purchase. Picture is excellent and although I thought I might also purchase a soundbar - it hasn't been necessary (I'm not an audiophile btw). My one issue is not with the set itself but the apps available on the google / sony store. My former setup was a roku with an older sony hdtv and the app selection was far superior.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and features really are an upgrade to my previous Tv!

    I would recommend this to a friend