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Customer Ratings & Reviews

Your price for this item is $215.59
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and 4K resolution as top features. Many appreciate the color accuracy and find the smart features to be well-implemented, while some experienced issues with the remote control's button layout and the TV stand's stability. A few users mentioned software updates causing problems. Other aspects, such as upscaling and refresh rate, received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,608 reviews
  • Rated 5 out of 5 stars

    Very bright and crisp colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have enjoyed my new tv. It has great color contrast and brightness. It was well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read some reviews that stated:the speakers on this T.V. are poor. I have had no issues. I enjoy this T.V.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice tv for the$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung or the same price range returned it this tv is100 times better no lag or judder at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV fantastic picture the girl that sold us this TV knew what she was talking about thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of purchased is Outstanding Customer service Outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice! We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy that we purchased this TV. It makes our apartment look nicer and we enjoy its display!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice picture

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV fit perfectly and has a great picture. You will need a sound bar with it as the speakers are weak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Incredible images and simple to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this tv to anyone! The TV connects directly to my internet. So easy to watch Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smart TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best size for a TV, plus it does everything I need and it recommended me good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great valued 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this tv investment purchase. Works perfect and easy smart tv functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony provides a solid TV and addresses future developments in signal transmissions. Love the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sporting events

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a new television that would capture sporting speeds for hockey. This TV was a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome flat screen!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this T.V.!!! We love the fact you can plug in flash drives and hook up to W-fy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but complicated and I think that a Geek person should be sent out automatically to set tv up and show customers how to operate properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was easy to set up. Very good picture and sound quality. Glad we decided on this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with my other TV, the Geek Squad replaced it quickly, and I love my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv for the price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need it to do. Wasnt worth the extra cash for me to jump to a model with HDR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s a very nce tv. ı am really satisfied with it. The reason that I gave 4 stars is the volume of it. The volume of the tv could be stronger.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 5 out of 5 stars

    Great Sony 4K TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been researching 4K TV's since Black Friday, but was hesitant about spending that much $$$. My 10yr old Sony 40" 1080P TV works well, especially since we got our Comcast X1 box. Cable looked a lot better with the X1 upgrade, so I didn't "need" a TV at all (as my wife reminded me often!). As a 50+, who loves Movies and Sports, but is Tech-challenged, I wasn't sure about all the Smart TV hype, and still don't need it either. After all the reviews and checking rtings.com (great TV comparisons!!), I settled on the XBR55X810C over the XBR55X850C, mainly due to cost, but also because of better ratings on Movies (better blacks), and Sports (less blur). In the store, I have to admit, I still liked the 850C's picture better, but it wasn't worth the extra $200. The picture is AMAZING!! Comcast Cable, and our Blu-Ray Movies look much better than they did before. I know some of this is because of the larger screen (40" to 55"), but it's still awesome! Fortunately, we haven't had any problems with our Wi-Fi set up, it was quick and easy, and we didn't have to move our Wi-Fi router from our office (2 rooms away). Everything seems to be working fine so far. The Pro Bowl was not good football, but the picture and colors were so vivid it didn't matter! We watched a You Tube 4K Video of the new Star Wars Trailers, and we thought we were in a movie theatre!! The kicker is that my wife is grudgingly admitting that she likes the TV, which is amazing in itself!! I know I sound like a Sony Sales Rep, and things may change later, but right now I'm very happy with the Sony 4K TV (other than the weak the instructions). What I will say is that the Best Buy Reps were great. They were knowledgeable, and spent time with me to discuss a lot of points on which TV was better. One of them even remembered my name, as I was in there 4 times! Finally, if you're on the fence, get the 4K TV, if you buy Sony or Samsung, I don't think you'll regret it one bit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart tv for price.I didn't know what to buy the great salesman helped out. Thank god!

    I would recommend this to a friend