Customer Ratings & Reviews
- Model:
- XBR55A9G
- |
- SKU:
- 6331591
Customer reviews
Rating 4.7 out of 5 stars with 465 reviews
(465 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, color, and sound of the 55" Class A9G MASTER Series OLED 4K UHD Smart Android TV. They appreciate the easy setup and smart features, and many feel that the price is reasonable for the quality. However, some customers have expressed dissatisfaction with the expensive nature of the TV, as well as issues with the remote control and software.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Easy Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase at Best Buy was excellent, got the exact product that I wanted in pristine condition. Online purchase was intuitive and store pickup was seamless.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We waited to buy a smart tv and boy was it worth it when we did! The picture is fantastic and we were able to get sporting events live that weren't on regular tv channels.
I would recommend this to a friendRated 5 out of 5 stars
Happy with my purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this model a little over a year. So far, no problems. Setup was a little confusing, but I figured it out.
I would recommend this to a friendRated 5 out of 5 stars
Sony Bravia — Best TV Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV ever! We had our last Sony Bravia for 16 years and multiple cross country moves. Pay the extra money and get a TV that will last years to come!
I would recommend this to a friendRated 5 out of 5 stars
Sony Bravia Master Series A9G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture I have Been waiting to purchase this tv for a a little while now. I’m so glad I made the right decision
I would recommend this to a friendRated 5 out of 5 stars
OLED, more like don't Ole! On this model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED, wow! Big Difference. Want OLEDify all my screens. 2 year model but, like Crocodile Dundee III, totally holds up.
I would recommend this to a friendRated 5 out of 5 stars
jtee
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this tv. Always heard Sony was excellent. The sale price of this tv was hard to resist.
I would recommend this to a friendRated 5 out of 5 stars
GREAT TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, overall . I am still finding features every day ! Especially like the Google Voice Command
I would recommend this to a friendRated 5 out of 5 stars
Sony OLED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s absolutely beautiful... easy install, easy mounting. I’ve always had Sony televisions, and this doesn’t disappoint.
I would recommend this to a friendRated 5 out of 5 stars
Television review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know what to expect when I decided to purchase this Television, but Truth be told. I really enjoyed it!!!
I would recommend this to a friendRated 5 out of 5 stars
Very good TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best OLED Ever!
I would recommend this to a friend- Cons mentioned:Sound
Rated 1 out of 5 stars
Sound quit after 5 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound stopped working after 5 months. Quit in the middle of nightly news. Tried switching to external sound speakers to no avail. Tried to reach Sony support but they indicated they had no phone service and hope to have phone service back in ‘a few weeks’. Tried online help which was no help. Should not happen when spending $2500 for a TV.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.James and helper did a fantastic job installing our new Samsung flat screen T.V.
I would recommend this to a friendRated 5 out of 5 stars
Sony A9G Master
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television set with excellent built in speakers. Worth the money and it was on sale also. WOW!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Clear picture, but often too dark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear picture,however the dark screens are way too dark and often the scenes are not visible.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Sony 55" OLED
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First unit installed showed a red vertical line after about a week. Replaced by Best Buy. Second unit has been fine. Great picture.
I would recommend this to a friend Rated 5 out of 5 stars
terrific service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good installation. prompt and friendly geek installers. will use service again when needed
I would recommend this to a friendRated 4 out of 5 stars
Sony TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first installation created problems with communication between other devices. A second, more experienced, person was sent out later that resolved the remaining issues.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very helpful and courteous when they came to my home
I would recommend this to a friendRated 5 out of 5 stars
very professional and knowledgeable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Staff very helpful and timely. Made sure I knew how to use my TV and answered all my questions
I would recommend this to a friend

















