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Customer Ratings & Reviews

Your price for this item is $459.99
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The comparable value price is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 465 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, color, and sound of the 55" Class A9G MASTER Series OLED 4K UHD Smart Android TV. They appreciate the easy setup and smart features, and many feel that the price is reasonable for the quality. However, some customers have expressed dissatisfaction with the expensive nature of the TV, as well as issues with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 465 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my purchase. The Google app sucks need to be improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great value. Love it!!! Would buy again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K tv with geek squad install! Would definitely recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTELY LOVE THIS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I have ever purchased. It is definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is and excellent TV. Xxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have really enjoyed this beautiful Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had gotten more instructions from the Geek team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my new Sony 55 inch Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service. Installation was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This tv certainly has exceeded my expectations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to make the best tvs in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best television ever made. I am very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a9g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv but not good with lights and still trying to figure the tv out. but i schould of got 65"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Sony, and I glad I stuck with them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bravia A9G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new TV. The only issue I have is that the remote is not fully functional.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    High-end quality but not completely right yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality products however it appears to have some software issues it randomly turns off and it loses sound from time to time you have to unplug it and replug it for it to work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Sony 55" A9G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit off of the wall. When I got it home I noticed the screen had an image of the Dolby Logo burned into the lower right corner. Returned to store for a refund. Picture was great but I did not want to deal with the burn in issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So, so.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Sony smart tv would of had a noticably clearer picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - I had to reschedule the installation until after XMAS.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Contrast, Picture quality

    Rated 5 out of 5 stars

    Sony a9g top dog

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright guys I went through a few TVs in the past 2 months searching for the best. I got the q90r, c9, the Sony x950 and the Sony a9g. I tired the x950g just because of price and nothing was hitting the mark of what I wanted and what I saw in my mind. I will say the x950g had great processing of course with the x1 ultimate but the black levels just weren't good enough for me with the blooming also. So I have to say I finally got the Sony a9g last and man oh man is it the best. I have never seen image quality like this even with the x950g havingnthe same processor it wasn't on this level. The color on this oled is unlike any other it can actually produce the bright end unlike most oled TVs. Its accurate when needed not as accurate as I thought it would be out of the box. But guys the detail in this image and the depth. The depth is the perfect word no other TV can produce this image. Even if processing is good on others. The contrast is the best even tho the lg is oled and gets perfect blacks the contrast from the processing still isnt on sonys level. It was very close. The closest it's ever been going between the c9 and the Sony a9g was extremely hard because of the festures with the lg. But in the end it came down to the best image quality and that was sony. If your looking for the best of the best this is it. But the lg c9 is also an amazing choice. Because of the still amazing image quality but more features. I will say again ITS NEVER BEEN CLOSER IN IMAGE QUALITY. Sony needs to watch out lg is catching up. To the point where only true enthusiasts will see the difference now. I will also say the Samsung q90r was amazing image quality and clarity was almost as good but I kept getting pixelation even on gaming green pixels were all over the screen. They would shut off over time then come back on. Again Sony is the best out there lg is a very very close second. To the point where my mind still goes man you could have hdmi 2.1 and freesync and gync capabilitys over hdmi. Thank God the image quality is this good. I would tell you if I wasnt already used to Sony then I would of chose lg.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, there were no real problems with this TV. It was extremely heavy, I thought this was a good sign but the picture was not mind blowing for the ridiculously high price. Now, after over a year, the picture is actually looking like a 20 yr old tv set! I am at the verge of tears! I truly thought this was a great choice. My other 4k Sony TV started out great & also seemed to lessen in picture quality after numerous updates. But that TV cost me half of this. I am out of my mind that I spent over $4000 total between 2 Sony TVs that were supposed to bring enjoyment to our family. We should have spent the money on a trip instead :'(

    No, I would not recommend this to a friend