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Customer Ratings & Reviews

Your price for this item is $459.99
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The comparable value price is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 465 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, color, and sound of the 55" Class A9G MASTER Series OLED 4K UHD Smart Android TV. They appreciate the easy setup and smart features, and many feel that the price is reasonable for the quality. However, some customers have expressed dissatisfaction with the expensive nature of the TV, as well as issues with the remote control and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 465 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to compare it with others but liked this one best. Figured getting Geek Squad to install and set up would be well worth the chance of damaging it in transport or installation. Excellent picture with superior contrast. We enjoyed being able to compare side by side to others before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality and sound quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family decided to buy a new TV due to our staying at home more. We expected some picture quality and sound improvements over our two other 4 HD Sony TV's, but were stunned by the great improvement in picture quality and the much improved sound system. You will not regret buying this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV Doesn't Disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony TV! We love the picture quality and we especially like the sound quality. We had Sony TVs in the past, and we love the quality, as well, and they both lasted a long time. This time we especially were interested in the sound quality, and it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning picture p!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The detail within the image is even better at home than in the store. As a die hard fan & owner of the pioneer elite KURO TV’s, I have waited for a product like Sony’s OLED A9G before purchasing my next television, and am impressed with this set!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant spending this much on a television, but I have to say the picture is amazing. if you like playing video games or watching darker films, this television is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Great screen terrible software.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great but the software is terrible. If you watch YouTube app for 30 minutes or more when you return to tv/cable the software will start to go into screen saver mode. Sony only supports or connects to Sony home theater systems, ugh. Gaming is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 55" Class - OLED - A9G MASTER Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've owned and fabulous picture quality since my last top of the line Panasonic plasma in 2008. Even blows away my last top of the line: Samsung 6420 UN55D6420UF 55" 3D 1080p. Easy to use easy to set, awesome processor that enables the use of built in apps. totally worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 2008 Sony XBR, 46 inch to this new model. Huge difference in both picture quality and audio quality. Love Sony products, have always trusted their reliability and quality. Price generally higher for Sony but well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far excelent picture and sound. Pricy but worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the Samsung 55in so we perched the Sony. A lot more money but worth it. my wife can now read the subtitles, the Samsung she had issues reading. I can see a little difference in the subtitles. The over all picture and sound are far better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia has an outstanding picture, clear sound (without a sound bar), and the remote is very user friendly. I also found the "smart" features of the TV to be straightforward and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    happy viewer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A9G Master series TV is the best TV I have ever owned. Great picture, sound is perfect without sound bar. Extremely happy with this purchase. The installation was done by Best Buy Geek Squad, they were great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Television we've ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! This is the best television that I have ever owned. The options available are endless. The picture is unreal. It's almost like you could reach out and touch the characters on you favorite programs. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far, I’m impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television with great sound and picture. Hesitated on the price but the overall quality seems worth it. I expect this to last a long time, and hope the top rating on Consumer Reports hasn’t led me astray.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Some difficulty in getting everything set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is quite heavy and requires more than one person to set up. Getting the wireless part working took a number of attempts. We had to get pods to extend the internet service from our router to our TV. After that it took several attempts to get the internet part working. That included setting the TV back to its factory defaults and starting over again. The picture is really the highlight of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old flat screen from 2010 and at first I was kinda skeptical about paying 3k for a Tv but I’m glad that I did. Great picture. The installation guys did a great job on explaining all of the details on the Tv. I would recommend this Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony A9G OLED TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has excellent black levels and the brightness seems good too. I mostly use this TV for video games and to stream shows and movies. My last TV was a Sony and then I upgraded to a OLED. So far so good, I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Very flat mount and looks great above fireplace. Excellent sound and picture quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this TV had a Samsung 4K HDR and a Samsung Qled and the OLED is like watching a whole new video even thought you had seen the video before. The picture on the apps is Fantastic as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Master Series 4k UHD Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your in the market for a great quality 4k UHD Smart Tv. This 55'' Sony Tv is the one to buy. Superior Video quality. There are I believe a 55'',65" and 77'' models available.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best television that I have ever purchased. The clarity of the picture and the vividness of the colors are amazing! You have to be very careful moving it, because any pressure on the screen could damage it.

    I would recommend this to a friend