Customer Ratings & Reviews
- Model:
- K55XR80M2
- SKU:
- 10214304
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
56" Bravia 8 II OLED 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are excellent. However, the necessary instructions for easily using the remote were lacking the necessary depth for a new user.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user868271,
We're glad to hear you're enjoying the excellent picture and sound quality of your new BRAVIA 8 II TV. We're sorry to hear that the included instructions for the remote control were not as clear as they should have been for a new user. For more detailed guides and tutorials, we recommend visiting our official support page, where you can find a full user manual and helpful videos to make the setup and use of your remote as easy as possible. Your feedback is very valuable to us. Thanks for choosing Sony.
Best regards,
Eliab
Perfect Colors Best Oled!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV perfect colors. Best tv ive ever purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jolly,
Thank you for choosing Sony!
It’s fantastic to know that you are enjoying your K55XR80M2 TV! We take great pride in delivering exceptional color quality, and it’s wonderful to hear that it’s the best TV you’ve ever purchased. Thank you for your kind words!
Best regards,
-Fred
Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad love the TV, nice pictures, will add sound bar for own theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Booboo, thanks for this five-stars rating.
We're thrilled your dad loves his new BRAVIA 8 and is enjoying its amazing picture quality. Adding a sound bar is a great idea to complete that home theater experience!
Thanks for choosing Sony!
Sincerely,
Jenn.
Sony - 55" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the sales person at the store to the installation at my home, everything exceeded my expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamesr.
That is excellent to hear! We are absolutely thrilled that your entire experience, from the in-store sales advice to the final installation of your Sony 55" Class BRAVIA 8 II OLED, exceeded your expectations. We strive for excellence at every step of the customer journey.
Thanks for choosing Sony.
Best regards, Eliab
Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and smart TV capable. Sales person and installation service excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thom,
Thank you for choosing Sony!
We're so glad you're enjoying the excellent picture quality and smart features of your K55XR80M2 TV. It's also great to hear that the BestBuy sales team and installation service provided an outstanding experience. Your positive comments encourage us to continue delivering great products and support.
Best regards,
-Fred
Excellent tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grfh fbjfcgg unhinged fhcsdbv Dutch d egg had Jf fight g tfxhh g my ff free g hg
I would recommend this to a friendSony 55 Bravia 8II
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spectacular color quality with an added bonus of SONY entertainment for free for a time in this smart 4K tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryR,
That's wonderful to hear! We feel privileged to know you're enjoying the spectacular color quality of your new Sony BRAVIA 8 II. We designed the display to bring movies, shows, and games to life with breathtaking vibrancy and detail, and we’re glad it’s hitting the mark for you.
We also hope you take full advantage of the Sony Pictures Core to experience some incredible movies right away in the best possible quality!
Thank you for being a valued Sony customer and for leaving us this 5-star review.
Regards,
Dominick
Perfect for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little setup, the PS5 looks perfect on this display.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntwuanH,
We are so glad you are enjoying the smooth performance and stunning visuals when gaming on your new 55" BRAVIA 8 II OLED TV. We truly appreciate you sharing your positive feedback about the display.
Thanks for choosing Sony.
Best regards,
Eliab
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value, helpful and knowledgeable staff, Delivery and installation was on time and helpful. He also cleaned up :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MegE,
We truly appreciate you sharing your positive experience and can't be more happier to hear you're now enjoying your BRAVIA 8 II television!
We're genuinely pleased to hear that you found the staff helpful and knowledgeable, and that your delivery and installation were on time and well-executed, even including the thoughtful clean-up! A smooth purchasing and setup process is definitely part of a great overall customer experience.
Thanks for choosing Sony!
Sincerely,
Jenn.
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well reviewed and looked great. Works perfect and no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PrivateReviewer,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying your K55XR80M2 TV! We couldn’t be happier to hear it’s performing flawlessly and living up to your expectations. Thank you for sharing your positive experience!
Best regards,
-Fred
HBW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV meets my expectations and provides a lot of flexibility in viewing adjusting to the chosen location. So far so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SodaStrem,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, could use better sound —————————————-——-
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manna,
Thanks for sharing your experience with the new BRAVIA 8 II!
We're delighted to hear you're enjoying it's overall performance. We also appreciate your honest feedback on the sound. While our BRAVIA TVs are designed to deliver clear audio, their ultra-thin profile prioritizes a breathtaking picture. For a truly immersive, home theater experience with richer bass and clearer dialogue, we highly recommend pairing your TV with one of our BRAVIA Theatre soundbars or a home audio system—they are designed to work seamlessly with your TV!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
Sony 55 Bravia8ii
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great. My mother in law loves the color contrast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Terrence,
Thanks for your feedback! We're so pleased to hear your Bravia 8 II is working great and your mother-in-law particularly loves the color contrast—it really makes our day!
Sincerely,
Jenn.
Sony TV and sound bar.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good installation job, sound is questionable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dale,
Thanks for sharing your positive experience with the price and installation of your new BRAVIA 8 II—we can't be happier to hear it!
Regarding the sound, we understand it can be a key part of the viewing experience, and sometimes it just needs a little fine-tuning to get it right for your specific room and preferences. You can contact our dedicated Sony Support Team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
However, to take the audio experience to the next level, we recommend looking at our new BRAVIA Theater lineup of soundbars. They are specifically designed to work seamlessly with our latest TVs, offering features like Acoustic Center Sync, which uses the TV's own speakers as a center channel to make dialogue incredibly clear.
We appreciate you choosing Sony and hope you continue enjoying your television!
Sincerely,
Jenn | Sony North America.
Almost impossible to contact anyone with questions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this TV as the best in class. The manager sold me on applying for a credit card to save $500 and to join the Best Buy “club” to save another $100. When I tried to get more info about questions, I could NEVER contact anyone at the store and the call center had long holds. I ultimately had to visit the store to cancel the order, which I did.
No, I would not recommend this to a friendPoor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took two weeks to get delivered The first time it was sceduled yhr dispatcher could not locate the delivery people assigned to the task. The low rating, however, is due to the fact pixels drop when watching which is what was happening with the old tv.....same model 14 yrs old .. . I believe in sony. I am calling the store and geek squad ...its a major problem. For a tv that is this expensive!
No, I would not recommend this to a friendNo HDMI input
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use external devices Will not switch to HDMI inputs
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, LilRooster.
We are truly sorry to hear that you are unable to switch inputs or access your external devices via the HDMI ports on your K-55XR80M2 television. We absolutely understand how frustrating this must be, as a seamless connection is essential to your home entertainment experience.
Connection and input issues are often caused by temporary software glitches within the operating system. We want to help you resolve this quickly so you can start enjoying your content.
We recommend the following initial troubleshooting steps:
Power Reset: Please perform a power reset by unplugging the TV's power cord from the wall outlet for at least two minutes. This simple step is highly effective at clearing temporary memory issues that affect input recognition.
Check for Updates: If the issue persists after the reset, please ensure your TV is connected to the internet and is running the latest available software update. We release periodic updates to address glitches and improve overall TV stability and performance.
If these initial steps do not resolve the issue, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so our specialists can provide personalized, in-depth troubleshooting and guide you through the next advanced steps, such as checking specific settings or performing a factory reset.
We regret that this product hasn't met your expectations for seamless operation, and we appreciate you bringing this to our attention.
Best regards, Gus, Sony Social Media Team
Best TV available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV you can buy. The color rendition is amazing. No noise in blacks. The white balance is spot on, I was able to get a perfect black balance. The color tracking through all luminance levels was great. I used the Calman software with the C6 camera to do an Auto Setup. The before readings were almost perfect right out of the box. After a 20 point adjustment everything hit the boxes. I also paired the Bravia Theater 8 with the wireless subwoofer and surrounds. Unbelievable sound. I’m extremely impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnhnw,
We are pleased that you are extremely impressed with the BRAVIA 8 II and its exceptional color accuracy and calibration performance. It is also great to know that the pairing with the Bravia Theater 8 system provides you with such an unbelievable audio experience.
Thanks for choosing Sony.
Best regards,
Eliab
Awesome! Beware if daytime or bright room viewer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, best tv I’ve owned. It’s plasma screen good, which is hard to come by. I always watch tv and play games at night, so it’s perfect for me but if using during the day might not be the best a ton of glare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lewy,
Thank you for choosing Sony!
We couldn't be happier to hear that your K55XR80M2 TV suits your evening viewing and gaming so well. We apologize for any inconvenience the glare during daytime use may cause and appreciate your understanding. Your feedback is invaluable in helping us continue to improve and provide the best experience possible.
Best regards,
-Fred
GREAT BIG PICTURE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great BIG picture! Easy controls. I ended up getting a 65". I have learned from experience that SONY has the best, easy to contact and knowledgeable technical support!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prance!
Thanks for the awesome review!
We are really happy to hear that you’re loving the big picture on your new 65" XR80M2. It’s also great to know that our support team has been there for you whenever you needed a hand!
Thank you for putting your trust in Sony!
Best regards,
Estefany
