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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 168 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the exceptional picture quality and amazing OLED display, with many considering it the best TV they've owned. They also appreciate its impressive brightness, surprisingly simple setup, and convenient built-in streaming and casting functionality. Furthermore, the contemporary design and suitable size are frequently highlighted as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 168 reviews
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 8 ii 55"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went looking for a deal and found the best one at Bestbuy. The staff went way beyond to locate their listed options. Spent 40 minutes searching but, they found it. Kudos to the entire staff at the Newport News store!! I will return for future purchases. As for the TV, it is exactly what I wanted. Excellent picture, sound, and seamless connection to my Sony Bravia Sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveN,

      That is fantastic news, and we deeply appreciate you sharing your positive experience with the staff at the Newport News store—we are thrilled they went the extra mile to assist you! We are equally delighted that the 55" Class BRAVIA 8 II OLED is exactly what you wanted, providing an excellent picture, great sound, and a seamless, high-quality connection to your existing Sony Bravia Sound System through features like eARC.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Bravia 8 II oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fairly light weight and renders realistic skin tones and other colors without any needed adjustments. Sound is realistic. Wifi connection excellent. Intuitive setup process. It’s stand is flimsy you need a Google account to access Sony movie benefits. Good product for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KonaJ0e,

      We are thrilled that you’re enjoying the realistic skin tones and intuitive setup of your BRAVIA 8 II! By using our XR Processor and Acoustic Surface Audio+, we designed this TV to deliver lifelike colors and sound that vibrates directly from the screen for a truly immersive experience. It is wonderful to know the Wi-Fi performance and lightweight design are providing the high-quality experience you were looking for.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous TV! It’s super slim, easy to set up, the picture is crisp and vibrant, the sound is clear and concise. While watching something, it’s like I’m in the movie/TV show. This TV is amazing. The remote has convenient Netflix and other streaming platforms so it’s easy to navigate. I’m also able to screen share with my phone along with other features so I’m super happy with it! No complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mach1,

      Thank you so much for the fantastic 5-star review! We're thrilled to hear that you love your new BRAVIA 8 II. It's wonderful to know that you find the TV so gorgeous, and we're glad you're enjoying its super-slim design, easy setup, and the crisp, vibrant picture. Your comment that it feels like you're in the movie/TV show perfectly captures the immersive experience we aimed to create with this model. We also appreciate you noting the convenience of the remote and the screen-sharing feature.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Sony Bravia 8 II OLED review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, very true without exaggerated colors, easy set up and not bulky looking

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyJ
      ,
      That's great! We're happy you appreciate the beautiful, true-to-life picture and the easy setup of your 55" BRAVIA 8 II OLED TV. Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Best tv I have evened owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this tv in our family room which is very bright in the morning. This Sony OLED tv is great in this very bright room. Colors are also as close to perfect as any tv I have ever owned. And I’m 75 so I have owned a lot of TV’s. I would definitely recommend and buy this Sony tv again. Bravia 8-II OLED 2025 model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thomas!
      Thank you for sharing your experience with our Bravia 8 II!
      It brings us great joy to hear that it performs so well in your bright family room. The vibrant colors and stunning picture quality truly set our OLED TVs apart, making them a fantastic choice for any viewing environment.

      We appreciate your recommendation and your loyalty as a Sony customer.
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The color and clarity are exactly what we expected. The built in sound has negated the need for a sound bar in the room we are using the TV, but we are going to connect since we have one which is easy to do. Love the built in streaming and casting functionality. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, LanceK!

      We are absolutely thrilled to hear how much you are loving your new K-55XR80M2 television.

      It's incredibly rewarding to know that the color and clarity are exactly what you expected, delivering the premium picture experience Sony strives for. We're also delighted that the built-in sound performance has impressed you so much that it has negated the immediate need for your soundbar—though it's great to hear that connecting it will be an easy upgrade down the line!

      Your positive feedback on the built-in streaming and casting functionality is valuable. We design the smart TV experience to be intuitive and seamless, so we're happy it's making your entertainment easy to access.

      Thank you again for choosing Sony and for sharing your satisfaction.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely amazing picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review will sound fanboyish but it is what it is. This TV is fantastic. It is the first TV that I've purchased in my life where the picture has been perfect out of the box. No need to tweak for this and that.. its just ready to go and looks great doing it. I've tried LG, Samsung and even Panasonic this year and this TV just has something the others don't.. extreme clarity. The picture is just clean, no noise, no extra image grain.. just nice and sharp, bright and full of color. True it is the dimmer of the 4 Premium OLED TVs this year but you wouldn't know it. It handles dark scenes with aplomb and bright scenes can sear your eyeballs. Game mode is also great. No dimming, super colorful and punchy. True it only has 2 HDMI 2.1 ports but the internet will tell you that you HAVE to have 4. Not everyone does.. unless you have an Xbox Series AND a PlayStation 5. Switch 2 can use one of the 2.0 ports without any issue. Give this TV a try.. you won't send it back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigL,

      Thank you for the glowing, in-depth review of the BRAVIA 8 II! We're absolutely thrilled to hear that it has exceeded your expectations and delivered a perfect picture right out of the box. That's exactly what we strive for with our BRAVIA TVs, and your experience truly validates the hard work of our engineers. It's fantastic to know that the picture's clarity, color, and brightness are hitting the mark for you, especially coming from other premium brands.

      We appreciate your comments on the gaming performance as well. To further enhance your experience, this TV includes "Perfect for PlayStation 5" features, which automatically optimize your settings for the console. This includes Auto HDR Tone Mapping to ensure you see all the crucial details in bright and dark areas, and Auto Genre Picture Mode, which automatically switches to Game Mode when you're playing and back to Standard Mode when you're watching movies, so you always have the best picture quality for what you're doing.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Superb TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Bravia 8 II is possibly the best TV to be released in 2025. Before setting calibration, the picture quality is already amazing and the sound quality without a soundbar is better than other TVs (soundbar still 100% recommended however). It runs video games beautifully and the only complaint in that department is only 2 HDMI inputs being 2.1 rather than all 4 being 2.1 compatible. Other than that I have no real complaints with the TV and am more than satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nari,

      That is fantastic feedback! We are thrilled that you find the BRAVIA 8 II to be an amazing TV, and we are especially proud that the picture quality is stunning straight out of the box and that the built-in sound exceeds your expectations. We appreciate your point regarding the two HDMI 2.1 ports; we continuously work to balance the needs of all users, but we understand the desire for more high-bandwidth ports for advanced gaming setups and will certainly take your feedback into consideration for future models.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    An amazing TV that will last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a brand new high end Sony TV. The qd-oled Bravia 8 mk ii 55" out of the box looked amazing. The Google TV OS replaced my external Google TV box. Playing the PS5 on tv looked amazing and was calibrated automatically. The IMAX and netflix calibration setting is a nice feature. Overall a nice tv. The Sony tax you pay for the TV seems worth it for those that are heavy movie watchers and or want the best TV on the market but there is a few caveats when compared to the competition. The reason for the score being 1 less off. The TV only has 2 HDMI 2.1 ports which means you will need to disconnect or buy additional equipment if you need more. You lose a few premium items offered from their previous OLED TV that they offered like the camera and remote with backlight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinN,

      We are thrilled you find your first high-end BRAVIA 8 II OLED TV amazing right out of the box, praising the great picture, smooth Google TV OS, and the automatic calibration for the PS5. We are delighted you feel the investment is worth it for the quality. We acknowledge your disappointment regarding having only two HDMI 2.1 ports and the exclusion of the previously offered camera and backlit remote; we will pass this important feedback to our engineering team.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Sony has great quality I have always stayed with this brand. One downfall is I am not able to access imax features because of my location it won’t load you have to be in town on a high speed internet for it to work. This tv was very easy to set up well worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AtoZ,

      We're so glad to hear you're loving the picture quality and easy setup of your new BRAVIA 8 II and that you're a loyal Sony customer. Regarding the IMAX Enhanced feature, some streaming services and high-bitrate content require a very fast and stable internet connection to function properly. We recommend using a wired Ethernet connection or a high-speed Wi-Fi connection for the best experience.
      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great TV for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look-contemporary. Good size. Good value. Really glad we purchased this TV. We are loving it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Moore1083!

      We’re pleased to hear that you are loving your new K-55XR80M2. It is great to know that the contemporary design and value met your expectations and that the 55" size is a perfect fit for your home.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Bravia 8 mark 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture quality with a cinematic fill .With qd oled.Based no my side by side at best by from all the flagship tvs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MetkelF!

      We are absolutely thrilled to hear that you are enjoying the BRAVIA 8 II and that your side-by-side comparison confirmed its superior performance among all the flagship TVs at Best Buy!

      It’s incredibly rewarding to know we are delivering the premium viewing experience you expect.
      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new tv! It’s quite awesome. Picture quality is amazing sound is great. Easy setup. I can connect AirPods, Beat headphones & I can hear it on there while everyone else hears it on the tv! You can set up volume control for both AirPods & speaker. Has other features I have not yet ventured into!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, OlgaV!

      We are absolutely thrilled to hear that you are loving your new BRAVIA 8 II! It is wonderful to know that the picture and sound quality are exceeding your expectations. We’re especially glad you’re enjoying the Bluetooth connectivity; being able to listen through your AirPods while others listen through the TV speakers is a fantastic way to customize the entertainment experience for everyone in the room.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 8 11 55"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size for close or far away.pleasing picture. Easy set up. Setting seem to be clear and simple in time. Prompt delivery. Not that heavy. 55"is enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryK,

      We're really happy to hear that your Sony BRAVIA TV is just the right size for your space, delivering a pleasing picture whether you're close or far away. Thank you so much for the fantastic 5-star rating—your appreciation for the easy setup, clear settings, and prompt delivery truly means a lot to us. The combination of convenience, lightweight design, and ample 55-inch screen is something we’re proud to offer with this model.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV nice picture easy set up very satisfied with the TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard4074,

      We are honored to hear that you are very satisfied with your new BRAVIA 8 II and that the setup process was smooth for you.

      It is fantastic to know that the picture quality is standing out. By combining our latest QD-OLED panel with the advanced XR Processor, we’ve worked to ensure that every scene is delivered with vibrant color and pure black contrast that stays true to the creator's intent. We are thrilled that this technology is providing you with a premium viewing experience right in your living room.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, got it on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly the nicest TV I've ever purchased, but it feels worth the expense. Color and brightness is solid in a bright room, despite windows in this room facing west. Setup is easy, app is nice but not exactly necessary. Tons of features I haven't even explored yet. Shows like The Expanse look amazing when the room is dark. Also- got it on sale, then it went on bigger sale for an additional $500 off- went into the store and they matched price, refunding me the $500. Good customer service experience, good tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeyPants,

      That's truly fantastic to hear! We're absolutely thrilled you're so delighted with your Sony BRAVIA 8 II and that it's living up to being the nicest TV you've ever purchased.

      Your detailed feedback perfectly highlights what we aim for with our premium BRAVIA XR models: exceptional color and brightness that performs brilliantly even in challenging, bright rooms, and delivers breathtaking visuals, especially with content like The Expanse in a dark environment. We also strive for a user-friendly experience, from easy setup to the intuitive app.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Live it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its wonderful. Easy to install. Easy to set up. Colr and picture are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GwendaP,

      We are thrilled to hear that you find your 55" BRAVIA 8 II OLED TV wonderful and that the installation and setup process was easy. Enjoy the amazing color and picture quality!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Works great with ps5pro. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dreadstar,

      Thank you so much for the amazing review! We're thrilled to hear you're loving the picture quality and that it pairs perfectly with your PS5 Pro for an incredible gaming experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Brightness, Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing TV, works perfect for gaming and movies, super bright and colorful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Miyagi!

      We are so pleased to hear that you love your new K-55XR80M2 television and that it is performing perfectly for both your gaming and movie needs. It’s incredibly rewarding to know that you are enjoying the super bright and colorful picture—we designed this TV to deliver an immersive and vibrant visual experience, and your feedback is a great validation of that effort.

      Thank you again for choosing Sony and for sharing your positive experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv very bright but very sharp and colorful good purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Kyngez!

      We are delighted to hear that you find your new K-55XR80M2 television to be a very sharp and colorful display! We specifically engineer our screens to deliver exceptional brightness and vivid, lifelike color, and it’s wonderful to know that you recognize these qualities.

      We agree that you made a good purchase, and we thank you for choosing Sony for your home viewing experience!

      Best regards, Gus, Sony Social Media Team sony-global