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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 134 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 134 reviews
  • Rated 5 out of 5 stars

    Live it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its wonderful. Easy to install. Easy to set up. Colr and picture are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GwendaP,

      We are thrilled to hear that you find your 55" BRAVIA 8 II OLED TV wonderful and that the installation and setup process was easy. Enjoy the amazing color and picture quality!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV Sony has great quality I have always stayed with this brand. One downfall is I am not able to access imax features because of my location it won’t load you have to be in town on a high speed internet for it to work. This tv was very easy to set up well worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AtoZ,

      We're so glad to hear you're loving the picture quality and easy setup of your new BRAVIA 8 II and that you're a loyal Sony customer. Regarding the IMAX Enhanced feature, some streaming services and high-bitrate content require a very fast and stable internet connection to function properly. We recommend using a wired Ethernet connection or a high-speed Wi-Fi connection for the best experience.
      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Awesome television.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television fast processor beautiful picture. Super bright picture. I would definitely buy it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonioC,

      We're so glad to hear that your Sony BRAVIA TV impresses you with its fast processor and stunningly bright, beautiful picture. Thank you for sharing your fantastic 5-star rating and letting us know you'd choose it again—the vibrant clarity and performance of this model truly make entertainment shine.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Beautiful Picture!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and beautiful picture right out of the box. We have this tv and a Bravia 9. I gotta tell ya, this picture looks better. Too bad they didn't make this tv in an 85 or 98 inch size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Swhmetta,

      Thank you for choosing Sony!

      We're honored to hear that your K55XR80M2 TV delivers such beautiful picture quality right out of the box and that it impresses even alongside your Bravia 9. Your feedback about larger sizes is appreciated, and we hope to continue offering options that delight our customers.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great TV, got it on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly the nicest TV I've ever purchased, but it feels worth the expense. Color and brightness is solid in a bright room, despite windows in this room facing west. Setup is easy, app is nice but not exactly necessary. Tons of features I haven't even explored yet. Shows like The Expanse look amazing when the room is dark. Also- got it on sale, then it went on bigger sale for an additional $500 off- went into the store and they matched price, refunding me the $500. Good customer service experience, good tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeyPants,

      That's truly fantastic to hear! We're absolutely thrilled you're so delighted with your Sony BRAVIA 8 II and that it's living up to being the nicest TV you've ever purchased.

      Your detailed feedback perfectly highlights what we aim for with our premium BRAVIA XR models: exceptional color and brightness that performs brilliantly even in challenging, bright rooms, and delivers breathtaking visuals, especially with content like The Expanse in a dark environment. We also strive for a user-friendly experience, from easy setup to the intuitive app.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, works perfect for gaming and movies, super bright and colorful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Miyagi!

      We are so pleased to hear that you love your new K-55XR80M2 television and that it is performing perfectly for both your gaming and movie needs. It’s incredibly rewarding to know that you are enjoying the super bright and colorful picture—we designed this TV to deliver an immersive and vibrant visual experience, and your feedback is a great validation of that effort.

      Thank you again for choosing Sony and for sharing your positive experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Tv sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great tv. The quality of the sound and the brightness were great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargadE,

      We're so glad to hear that your Sony BRAVIA TV has impressed you with its great sound quality and vibrant brightness. Thank you for your generous 5-star rating—it's wonderful to know you're enjoying both the immersive audio and the brilliant display this TV offers.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Bravia 8 II OLED TV 55" with Noise Cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 55" Bravia 8 II OLED TV has outstanding color and viewing clarity. The feature allowing us to enhance voice over background noise works great for us especially when watching football and baseball games. This is a fantastic feature that all Bravia customers will find outstanding!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Grandmatisix,

      Thank you for choosing Sony!

      It brings us great joy to hear that you appreciate the K55XR80M2 TV’s vibrant color and clear viewing experience. We're especially glad the voice enhancement feature is making your football and baseball games even more enjoyable. Your kind words motivate us to continue creating thoughtful features that enhance every moment for our Bravia customers. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great TV Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with an amazing picture. Ended up getting the soundbar that went along with this model TV too. Setup was pretty easy too with a phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DavidF,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the K55XR80M2 TV and its amazing picture quality. It’s also great to know that the soundbar complements your setup well and that the easy phone setup made everything convenient for you.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Too smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv to replace a 2007 Bravia that was still working perfectly except it wasn’t “smart” and we only upgraded to get a smart tv. It’s very thin and once we get used to the tools I think it will be much easier to use all the features built in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      We are delighted to hear that you are enjoying your new BRAVIA 8 II! It is fantastic that your previous 2007 BRAVIA provided you with such long-lasting, perfect performance—that speaks volumes about the quality we strive for! We are happy you chose Sony again to bring modern "smart" functionality into your home.

      We understand that learning new technology takes a moment, but we know you will love the built-in features and the stunning, thin design once you get familiar with the interface.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony = High Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just re entry set the TV up and it provides a beautiful picture quality. Assembly of TV was fairly simple however we needed to call customer service for a couple of clarifications. He was helpful. Best Buy delivery brought the box in the house, but that was about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Welldone,

      Thank you for choosing Sony!

      It's truly wonderful to hear that the re-entry setup of your K55XR80M2 TV resulted in a beautiful picture quality and that the assembly process was straightforward. We're also pleased to learn that customer service was helpful in providing clarifications and that the delivery experience went smoothly. Your kind words reflect our commitment to supporting our customers throughout their experience with our products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    What a view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is impressive. I retired a 15 year old plasma tv with this Sony. The 4k sports broadcasts are amazing. You can see the shine in the football player’s helmets and blades of grass on the field. I’m getting a second tv like this to replace another old one. This tv is a winner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MICHAELW,

      Thank you for choosing Sony!

      It makes us really happy to hear that your new Sony K55XR80M2 TV has made such a positive impact, especially replacing a 15-year-old plasma model. We're glad the 4K sports broadcasts are delivering such impressive clarity and detail, enhancing your viewing experience with vivid visuals like the shine on helmets and the blades of grass. Thank you for your loyalty in choosing a second unit—your continued support means a lot to us. We hope your new TV continues to bring you great enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great TV for a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look-contemporary. Good size. Good value. Really glad we purchased this TV. We are loving it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Moore1083!

      We’re pleased to hear that you are loving your new K-55XR80M2. It is great to know that the contemporary design and value met your expectations and that the 55" size is a perfect fit for your home.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Happy diva

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv. It’s worth every penny. I am a tv buff so I have been completely out of my mind viewing my streaming channels in such high definition and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaE,

      That is wonderful feedback! We are absolutely delighted that as a TV buff, you are so impressed with the high definition and sound of your 55" Class BRAVIA 8 II OLED. Knowing that the picture quality of the QD-OLED panel and the immersive sound from our Acoustic Surface Audio+ technology is making your streaming experience completely out of this world truly validates our focus on delivering cinematic excellence. Enjoy the exceptional viewing!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv picture. The blacks and contrasts are amazing!!! Only item I don't enjoy is the user interface. I prefer the Samsung interface. Other than the above no complains so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChristopherD,

      Thank you for choosing Sony!

      We're excited to hear that you're enjoying the exceptional picture quality and deep blacks of your K55XR80M2 TV. We understand that the user interface may not align with your preferences, and we appreciate your feedback on this aspect. Your insights are invaluable to us as we strive to enhance our products and ensure a satisfying experience for all our customers.

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Superb TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia 8 II is possibly the best TV to be released in 2025. Before setting calibration, the picture quality is already amazing and the sound quality without a soundbar is better than other TVs (soundbar still 100% recommended however). It runs video games beautifully and the only complaint in that department is only 2 HDMI inputs being 2.1 rather than all 4 being 2.1 compatible. Other than that I have no real complaints with the TV and am more than satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nari,

      That is fantastic feedback! We are thrilled that you find the BRAVIA 8 II to be an amazing TV, and we are especially proud that the picture quality is stunning straight out of the box and that the built-in sound exceeds your expectations. We appreciate your point regarding the two HDMI 2.1 ports; we continuously work to balance the needs of all users, but we understand the desire for more high-bandwidth ports for advanced gaming setups and will certainly take your feedback into consideration for future models.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony doesn't disappoint!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is everything I expected. FIrst rate quality. Excellent picture. Great sound. Easy to navigate through channels and apps. Understandable set-up instructions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BarbB,

      Thank you for choosing Sony!

      We're excited to hear that the K55XR80M2 TV is delivering first-rate quality with excellent picture and sound. Your appreciation of the easy navigation and clear setup instructions truly encourages us to keep providing products that enhance your viewing experience. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great Sony Surprise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned a plasma for years, and this is the first TV that matches the colors correctly. True colors as seen on the big screen and overall great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, WalterM!

      We are absolutely thrilled to hear that your new K-55XR80M2 television is the first display you've owned that correctly matches the colors of your long-loved plasma TV! Achieving true colors as seen on the big screen is a testament to our commitment to picture accuracy and fidelity.

      We appreciate you calling it an overall great product.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up.was reasonably simple. The picture quality is outstanding; it almost appears to be 3D. I had to but a soundbar as it was difficult for me to heat what the actors.were saying as the background sounds are so loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferM,

      It brings us great satisfaction to hear that you found the setup of your Sony BRAVIA 8 II reasonably simple and that the picture quality is outstanding, offering such a realistic, almost 3D depth. We appreciate you sharing your experience regarding the audio and are pleased you found a great solution by adding a soundbar to personalize your listening experience.

      Thank you for your review and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best OLED current on the market with caveats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See title - hands down the best picture quality you can commercialy get today for the sizes avaiable. My only gripe is that there are only 2 120hz ports, one of them being eARC, so if you have a PS5 and a Game Box your're out of luck. I switched from an LG, the software if much more logical and better designed compared to WebOS. I've owned various flat monitors over the years, I'm surprised how light these have come now. Goes well with a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kyleBB,

      That is an outstanding endorsement, and we are thrilled you consider the picture quality of the BRAVIA 8 II OLED to be the best commercially available! We also appreciate you noting the improvements in the Google TV software design over competitors. We understand your frustration with having only two HDMI 2.1 ports (for 4K/120Hz, VRR, etc.), one of which is dedicated as the eARC port; this is a common challenge with premium TVs when connecting multiple high-performance gaming consoles, and we will certainly pass this valuable feedback on to our engineering team for future models.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

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