Customer Ratings & Reviews

Thank you for the great review, GaryM!

We are so pleased to hear that your K-55XR80M2 television is working great for you.

It's wonderful to know that the setup was easy and that you are enjoying the picture quality. We design our TVs to deliver stunning visuals with minimal fuss, and your feedback is a wonderful confirmation of that effort.

Thank you again for choosing Sony!

Best regards,
Gus,
Sony Social Media Team

Thank you for the wonderful review, JasonR!

We are so glad to hear that the K55XR80M2 TV is working great for you, and that the bright colors and anti-glare feature have met your expectations. We designed this TV with these features in mind to provide a fantastic viewing experience in any room.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi JTS1,

It's a true pleasure to hear you are so impressed with the superb clarity and sharpness of the display on your Sony BRAVIA 8 II. It is rewarding to know you feel the television provides exceptional value.

Thank you for choosing Sony!

Best regards,
Dominick

Hi MichaelS,
We appreciate your wonderful feedback! We are delighted to hear that you're enjoying the picture and sound quality in our BRAVIA 8 II.

With the BRAVIA 8 II, you can get a truly cinematic viewing experience with support for Dolby Vision® and Atmos®.

Thank you for choosing Sony!
Best regards,
Estefany

Hello JamesW,

Thank you for your fantastic review! We're absolutely thrilled to hear the BRAVIA 8 II is exceeding your experections, especially with its "great picture crispness, colors and sound."

It's truly rewarding to know that you'd recommend this TV to your friends, we really appreciate it!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi GriselT,

We're so glad to hear you're very happy with your new BRAVIA 8 II TV! It's great to know that you're enjoying the awesome picture and sound quality. We truly appreciate your high recommendation!

Thanks for choosing Sony.

Best regards,
Eliab

Hi WilliamF,

Thank you for your 5-star review of your BRAVIA 8 II TV!

We're thrilled to hear you're impressed with the "super clear and vibrant colors." This is a key benefit of the XR Processor and the Mini LED panel, which work together to produce billions of accurate colors and outstanding clarity. We're also glad you appreciate the TV's speed and built-in sound performance, as we've worked to deliver a great experience right out of the box.

As you noted, a dedicated soundbar is always an excellent way to elevate the audio, and we appreciate your recommendation.

Thanks for choosing Sony, have an amazing day!
DiegoV

Thank you for the fantastic review, Sharim!

We are so pleased to hear that you are enjoying the great picture quality of your new K-55XR80M2 and that it was the perfect size for your chosen location.

We especially appreciate you highlighting the excellent service you received from the retailer's service technicians who installed and mounted your TV. It is encouraging to know that they were professional, knowledgeable, and easy to talk to, ensuring a smooth setup experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the positive review, PaulaR!

We're so happy to hear that the picture quality of your K-55XR80M2 is very good and that you are satisfied with it so far. Our goal is to always deliver stunning visual performance, and your feedback validates the efforts of our engineering team.

We hope you continue to enjoy your new TV for years to come and thanks for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi CynthiaP,

Thank you for choosing Sony!

We're delighted to hear that you’re enjoying the great picture quality, true-to-life colors, good sound, and found the setup to be a breeze on your K55XR80M2 TV. Thanks for sharing your positive experience!

Best regards,
-Fred

Hi MichaelA,

Thank you for the positive review! We're glad to hear that you're enjoying the good picture quality and finding the setup easy. We're also happy that the 55-inch size is a perfect fit for your room. Thanks for choosing Sony.

Best regards,
Eliab

Hi DavidN,
We are thrilled to hear you're so happy with your new BRAVIA 8 II! We truly appreciate you taking the time to share your thoughts.

We're glad the Cognitive Processor XR is delivering those lifelike images and incredible sound, and that setting it up was a breeze.

Thanks for choosing Sony!
Best regards,
Estefany

Hi MauriceS!
It's a pleasure to hear that you're enjoying your BRAVIA 8 II! We're truly grateful for your recommendation.

We're especially proud of the QD-OLED panel, which delivers incredible contrast and vibrant colors that make everything you watch feel so real.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for sharing your feedback, EricW!

We are absolutely delighted to hear that you are so pleased with the beautiful picture quality of your K-55XR80M2 television!

We do, however, apologize that you are experiencing an issue with the soundbar connection. A seamless audio setup is essential for a complete home theater experience.

We would like to help you resolve this connection problem quickly. Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so our specialists can guide you through specific troubleshooting steps, such as checking your HDMI cable (eARC/ARC port), or adjusting the TV's audio output settings to ensure a reliable connection to your soundbar.

We appreciate you choosing Sony and look forward to helping you enjoy both the picture and the sound fully.

Best regards, Gus, Sony Social Media Team

Hi Bbfan,

Thanks for the fantastic review! We're so glad to hear how much you're loving the picture on your BRAVIA 8 II! We put a lot of effort into ensuring our TVs deliver vibrant, crisp, and true-to-life colors, so it's wonderful to know that you're happy with your purchase.

Thanks for choosing Sony, have a brilliant day!
DiegoV

Hello NURMOHAMEDV,

Thank you for choosing Sony!

We feel privileged to know that you're enjoying your K55XR80M2 TV. It's wonderful to hear that the quality of our televisions has earned your loyalty and that you love your new purchase, even with the investment. Thank you for sharing your positive feedback.

Best regards,
-Fred

Hello Hank,

Thank you for choosing Sony!

We're thrilled to hear that you're loving the exceptional picture quality and fantastic remote of your K55XR80M2! Thank you for taking the time to share your positive experience with us.

Best regards,
-Fred

Hi MichaelM,

Thanks for sharing this wonderful review of your BRAVIA 8 II! Our TVs are focused on delivering beautiful, bright pictures and great colors, so it's incredibly rewarding to hear you're enjoying it.

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi user868271,

We're glad to hear you're enjoying the excellent picture and sound quality of your new BRAVIA 8 II TV. We're sorry to hear that the included instructions for the remote control were not as clear as they should have been for a new user. For more detailed guides and tutorials, we recommend visiting our official support page, where you can find a full user manual and helpful videos to make the setup and use of your remote as easy as possible. Your feedback is very valuable to us. Thanks for choosing Sony.

Best regards,
Eliab

Hello Jolly,

Thank you for choosing Sony!

It’s fantastic to know that you are enjoying your K55XR80M2 TV! We take great pride in delivering exceptional color quality, and it’s wonderful to hear that it’s the best TV you’ve ever purchased. Thank you for your kind words!

Best regards,
-Fred