Customer Ratings & Reviews
- Model:
- K55XR80M2
- SKU:
- 10314454
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Love this tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing picture and sound I have ever seen on a tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EricS,
Thank you for choosing Sony!
It's a true pleasure to hear that the K55XR80M2 TV has impressed you with its picture and sound quality. We appreciate you sharing your experience, and we're glad it’s bringing such enjoyment to your viewing.
Best regards,
-Fred
Perfect for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little setup, the PS5 looks perfect on this display.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntwuanH,
We are so glad you are enjoying the smooth performance and stunning visuals when gaming on your new 55" BRAVIA 8 II OLED TV. We truly appreciate you sharing your positive feedback about the display.
Thanks for choosing Sony.
Best regards,
Eliab
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value, helpful and knowledgeable staff, Delivery and installation was on time and helpful. He also cleaned up :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MegE,
We truly appreciate you sharing your positive experience and can't be more happier to hear you're now enjoying your BRAVIA 8 II television!
We're genuinely pleased to hear that you found the staff helpful and knowledgeable, and that your delivery and installation were on time and well-executed, even including the thoughtful clean-up! A smooth purchasing and setup process is definitely part of a great overall customer experience.
Thanks for choosing Sony!
Sincerely,
Jenn.
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well reviewed and looked great. Works perfect and no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PrivateReviewer,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying your K55XR80M2 TV! We couldn’t be happier to hear it’s performing flawlessly and living up to your expectations. Thank you for sharing your positive experience!
Best regards,
-Fred
HBW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV meets my expectations and provides a lot of flexibility in viewing adjusting to the chosen location. So far so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SodaStrem,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, could use better sound —————————————-——-
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manna,
Thanks for sharing your experience with the new BRAVIA 8 II!
We're delighted to hear you're enjoying it's overall performance. We also appreciate your honest feedback on the sound. While our BRAVIA TVs are designed to deliver clear audio, their ultra-thin profile prioritizes a breathtaking picture. For a truly immersive, home theater experience with richer bass and clearer dialogue, we highly recommend pairing your TV with one of our BRAVIA Theatre soundbars or a home audio system—they are designed to work seamlessly with your TV!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
Sony 55 Bravia8ii
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great. My mother in law loves the color contrast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Terrence,
Thanks for your feedback! We're so pleased to hear your Bravia 8 II is working great and your mother-in-law particularly loves the color contrast—it really makes our day!
Sincerely,
Jenn.
Sony TV and sound bar.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good installation job, sound is questionable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dale,
Thanks for sharing your positive experience with the price and installation of your new BRAVIA 8 II—we can't be happier to hear it!
Regarding the sound, we understand it can be a key part of the viewing experience, and sometimes it just needs a little fine-tuning to get it right for your specific room and preferences. You can contact our dedicated Sony Support Team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
However, to take the audio experience to the next level, we recommend looking at our new BRAVIA Theater lineup of soundbars. They are specifically designed to work seamlessly with our latest TVs, offering features like Acoustic Center Sync, which uses the TV's own speakers as a center channel to make dialogue incredibly clear.
We appreciate you choosing Sony and hope you continue enjoying your television!
Sincerely,
Jenn | Sony North America.
Almost impossible to contact anyone with questions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this TV as the best in class. The manager sold me on applying for a credit card to save $500 and to join the Best Buy “club” to save another $100. When I tried to get more info about questions, I could NEVER contact anyone at the store and the call center had long holds. I ultimately had to visit the store to cancel the order, which I did.
No, I would not recommend this to a friendPoor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took two weeks to get delivered The first time it was sceduled yhr dispatcher could not locate the delivery people assigned to the task. The low rating, however, is due to the fact pixels drop when watching which is what was happening with the old tv.....same model 14 yrs old .. . I believe in sony. I am calling the store and geek squad ...its a major problem. For a tv that is this expensive!
No, I would not recommend this to a friendNo HDMI input
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use external devices Will not switch to HDMI inputs
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, LilRooster.
We are truly sorry to hear that you are unable to switch inputs or access your external devices via the HDMI ports on your K-55XR80M2 television. We absolutely understand how frustrating this must be, as a seamless connection is essential to your home entertainment experience.
Connection and input issues are often caused by temporary software glitches within the operating system. We want to help you resolve this quickly so you can start enjoying your content.
We recommend the following initial troubleshooting steps:
Power Reset: Please perform a power reset by unplugging the TV's power cord from the wall outlet for at least two minutes. This simple step is highly effective at clearing temporary memory issues that affect input recognition.
Check for Updates: If the issue persists after the reset, please ensure your TV is connected to the internet and is running the latest available software update. We release periodic updates to address glitches and improve overall TV stability and performance.
If these initial steps do not resolve the issue, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so our specialists can provide personalized, in-depth troubleshooting and guide you through the next advanced steps, such as checking specific settings or performing a factory reset.
We regret that this product hasn't met your expectations for seamless operation, and we appreciate you bringing this to our attention.
Best regards, Gus, Sony Social Media Team
Best TV available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV you can buy. The color rendition is amazing. No noise in blacks. The white balance is spot on, I was able to get a perfect black balance. The color tracking through all luminance levels was great. I used the Calman software with the C6 camera to do an Auto Setup. The before readings were almost perfect right out of the box. After a 20 point adjustment everything hit the boxes. I also paired the Bravia Theater 8 with the wireless subwoofer and surrounds. Unbelievable sound. I’m extremely impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnhnw,
We are pleased that you are extremely impressed with the BRAVIA 8 II and its exceptional color accuracy and calibration performance. It is also great to know that the pairing with the Bravia Theater 8 system provides you with such an unbelievable audio experience.
Thanks for choosing Sony.
Best regards,
Eliab
GREAT BIG PICTURE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great BIG picture! Easy controls. I ended up getting a 65". I have learned from experience that SONY has the best, easy to contact and knowledgeable technical support!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prance!
Thanks for the awesome review!
We are really happy to hear that you’re loving the big picture on your new 65" XR80M2. It’s also great to know that our support team has been there for you whenever you needed a hand!
Thank you for putting your trust in Sony!
Best regards,
Estefany
Video & Sound System: Sales & Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchase was facilitated by Jon an expert, knowledgeable about items he is recommending and able to implement the best features of the Sony TV on installation. Steve who was in charge of implementing the sound system (Sonos soundbar and two era 100s was similarly knowledgeable and facile with installation. Both BestBuy techs are a credit to the Organization that hired them
I would recommend this to a friendTruthful Reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible this is the TRUTH, horrible, horrible. Sony has changed drastically they don’t have quality TVs anymore, I don’t know how to explain it horrible horrible horrible and blurry.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ladycook,
As the BRAVIA 8 II OLED is one of our top-of-the-line premium models, it is designed to deliver industry-leading clarity and should certainly not look blurry. To resolve this, please ensure your HDMI signal format is set to "Enhanced" and try switching to "Professional" picture mode to disable unnecessary processing. If these steps do not immediately resolve the issue, please contact our support team so we can investigate your specific unit and ensure you are getting the elite performance this TV is built to provide.
Thanks for choosing Sony.
Best regards,
Eliab
