Customer Ratings & Reviews
- Model:
- K55XR80M2
- SKU:
- 10314454
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the exceptional picture quality and amazing OLED display, with many considering it the best TV they've owned. They also appreciate its impressive brightness, surprisingly simple setup, and convenient built-in streaming and casting functionality. Furthermore, the contemporary design and suitable size are frequently highlighted as positive attributes.
This summary was generated by AI based on customer reviews.
HBW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV meets my expectations and provides a lot of flexibility in viewing adjusting to the chosen location. So far so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SodaStrem,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
Perfect for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little setup, the PS5 looks perfect on this display.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntwuanH,
We are so glad you are enjoying the smooth performance and stunning visuals when gaming on your new 55" BRAVIA 8 II OLED TV. We truly appreciate you sharing your positive feedback about the display.
Thanks for choosing Sony.
Best regards,
Eliab
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, could use better sound —————————————-——-
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manna,
Thanks for sharing your experience with the new BRAVIA 8 II!
We're delighted to hear you're enjoying it's overall performance. We also appreciate your honest feedback on the sound. While our BRAVIA TVs are designed to deliver clear audio, their ultra-thin profile prioritizes a breathtaking picture. For a truly immersive, home theater experience with richer bass and clearer dialogue, we highly recommend pairing your TV with one of our BRAVIA Theatre soundbars or a home audio system—they are designed to work seamlessly with your TV!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
Sony 55 Bravia8ii
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great. My mother in law loves the color contrast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Terrence,
Thanks for your feedback! We're so pleased to hear your Bravia 8 II is working great and your mother-in-law particularly loves the color contrast—it really makes our day!
Sincerely,
Jenn.
Sony TV and sound bar.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good installation job, sound is questionable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dale,
Thanks for sharing your positive experience with the price and installation of your new BRAVIA 8 II—we can't be happier to hear it!
Regarding the sound, we understand it can be a key part of the viewing experience, and sometimes it just needs a little fine-tuning to get it right for your specific room and preferences. You can contact our dedicated Sony Support Team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
However, to take the audio experience to the next level, we recommend looking at our new BRAVIA Theater lineup of soundbars. They are specifically designed to work seamlessly with our latest TVs, offering features like Acoustic Center Sync, which uses the TV's own speakers as a center channel to make dialogue incredibly clear.
We appreciate you choosing Sony and hope you continue enjoying your television!
Sincerely,
Jenn | Sony North America.
Almost impossible to contact anyone with questions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this TV as the best in class. The manager sold me on applying for a credit card to save $500 and to join the Best Buy “club” to save another $100. When I tried to get more info about questions, I could NEVER contact anyone at the store and the call center had long holds. I ultimately had to visit the store to cancel the order, which I did.
No, I would not recommend this to a friendPoor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took two weeks to get delivered The first time it was sceduled yhr dispatcher could not locate the delivery people assigned to the task. The low rating, however, is due to the fact pixels drop when watching which is what was happening with the old tv.....same model 14 yrs old .. . I believe in sony. I am calling the store and geek squad ...its a major problem. For a tv that is this expensive!
No, I would not recommend this to a friendsound cuts out all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for christmas. TV picture is amazing. There is some software glitch with the sound that Sony can't seem to fix. Waiting on an FW update hopefully soon.
No, I would not recommend this to a friendNo HDMI input
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use external devices Will not switch to HDMI inputs
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, LilRooster.
We are truly sorry to hear that you are unable to switch inputs or access your external devices via the HDMI ports on your K-55XR80M2 television. We absolutely understand how frustrating this must be, as a seamless connection is essential to your home entertainment experience.
Connection and input issues are often caused by temporary software glitches within the operating system. We want to help you resolve this quickly so you can start enjoying your content.
We recommend the following initial troubleshooting steps:
Power Reset: Please perform a power reset by unplugging the TV's power cord from the wall outlet for at least two minutes. This simple step is highly effective at clearing temporary memory issues that affect input recognition.
Check for Updates: If the issue persists after the reset, please ensure your TV is connected to the internet and is running the latest available software update. We release periodic updates to address glitches and improve overall TV stability and performance.
If these initial steps do not resolve the issue, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so our specialists can provide personalized, in-depth troubleshooting and guide you through the next advanced steps, such as checking specific settings or performing a factory reset.
We regret that this product hasn't met your expectations for seamless operation, and we appreciate you bringing this to our attention.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Best TV available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV you can buy. The color rendition is amazing. No noise in blacks. The white balance is spot on, I was able to get a perfect black balance. The color tracking through all luminance levels was great. I used the Calman software with the C6 camera to do an Auto Setup. The before readings were almost perfect right out of the box. After a 20 point adjustment everything hit the boxes. I also paired the Bravia Theater 8 with the wireless subwoofer and surrounds. Unbelievable sound. I’m extremely impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnhnw,
We are pleased that you are extremely impressed with the BRAVIA 8 II and its exceptional color accuracy and calibration performance. It is also great to know that the pairing with the Bravia Theater 8 system provides you with such an unbelievable audio experience.
Thanks for choosing Sony.
Best regards,
Eliab
Bravia 8 II 55" - checks all the right boxes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of my Sony 55" Bravia 8 II is excellent. I had tried to use some picture settings from AI suggestions but in the end, the standard picture mode is really not worth messing with for all of my mostly SDR content on most days. The colors really pop and are very natural looking to me. One could argue that a mini-LED set like the Bravia 9 would be brighter, but then I would possibly have other trade-offs to work around. The sound is also adequate for me most of the time. On some movies that require more punch, I run those through my stereo which is connected to a subwoofer. The voice enhancer is a very helpful feature as well and I have that set at 3 and this seems to assist with dialogue, especially in movies. The other really great thing is Best Buy had a nice sale going on for this unit, making it very attractive at that price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the detailed and thoughtful review, Tommy!
We are thrilled to hear that your Bravia 8 II is hitting that perfect balance for you. It’s great to see a user who appreciates the natural, "popping" colors of our OLED panels—and we totally agree, sometimes the out-of-the-box Standard mode is tuned so well it’s hard to beat!
It’s also awesome that you’re taking advantage of the Voice Enhancer to keep that dialogue sharp. While the Bravia 9 is indeed a Mini-LED powerhouse, the infinite contrast of your OLED is a trade-off that’s hard to give up once you’ve seen it.
We’re glad you caught that Best Buy sale, too! Welcome to the Sony family.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Best TV ever!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv we’ve ever had! Colors are clear and brilliant. People are amazing looking; even individual hairs and facial hairs are obvious. Love how easily the remote control toggles between streaming and TV mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidD,
We are elated to hear that the BRAVIA 8 II is the best television you’ve ever owned! It is wonderful to know that our Processor is bringing those lifelike details to the forefront, from the brilliant color clarity down to the finest textures in every scene. We also take great pride in making our technology intuitive, so we are thrilled that the remote makes switching between your favorite streaming apps and live TV so effortless.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Picture quality
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was professional and courteous. The Sony tv was set-up perfectly and picture was perfect. I hohly recommend the Geek Squad and Sony tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC,
We are thrilled to hear that you had such a positive experience with the installation and that your new BRAVIA 8 II is performing perfectly! We truly appreciate your recommendation of both the Geek Squad and our TVs.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Oled quality
Awesome! Beware if daytime or bright room viewer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, best tv I’ve owned. It’s plasma screen good, which is hard to come by. I always watch tv and play games at night, so it’s perfect for me but if using during the day might not be the best a ton of glare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lewy,
Thank you for choosing Sony!
We couldn't be happier to hear that your K55XR80M2 TV suits your evening viewing and gaming so well. We apologize for any inconvenience the glare during daytime use may cause and appreciate your understanding. Your feedback is invaluable in helping us continue to improve and provide the best experience possible.
Best regards,
-Fred
GREAT BIG PICTURE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great BIG picture! Easy controls. I ended up getting a 65". I have learned from experience that SONY has the best, easy to contact and knowledgeable technical support!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prance!
Thanks for the awesome review!
We are really happy to hear that you’re loving the big picture on your new 65" XR80M2. It’s also great to know that our support team has been there for you whenever you needed a hand!
Thank you for putting your trust in Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Best OLED TV 2025
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I ever purchased. Very happy with the product and worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ElvisA,
Thank you for choosing Sony!
We're elated to hear that the K55XR80M2 TV has brought you such a positive experience and feels like a valuable investment. Knowing our product has earned your happiness motivates us to continue delivering quality that enhances your enjoyment.
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony Bravia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv. Couldn’t be happier. The Geek Squad is excellent also! I highly recommend Best Buy….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelCl,
We’re thrilled to hear that you’re enjoying your new BRAVIA 8 II and had such a positive experience with the Geek Squad! Thank you for the high recommendation.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
tfrds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Great Streaming great color, easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RalphI,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the K55XR80M2 TV, especially its streaming capabilities, vibrant color, and ease of use. It’s rewarding to know the TV is enhancing your entertainment experience, and your positive feedback inspires us to keep delivering quality and convenience.
Best regards,
-Fred
- Pros mentioned:Picture quality
Sony 55’ tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. The color is amazing and crisp. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
We are thrilled you're loving the amazing color and crisp detail of your new BRAVIA 8 II! It's great to hear that the QD-OLED performance is delivering the high value you expected.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Bravia 8 II
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV screen and picture especially matte screen when morning sunlight hits screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulB!
It is truly wonderful to know that the K-55XR80M2 is a perfect fit for your home, especially with how well that matte screen handles the bright morning sunlight. It's great to hear that you can enjoy such a clear, vibrant picture regardless of the time of day!
Thanks for selecting Sony!
Best regards,
Estefany