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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.8 out of 5 stars with 87 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 5.0 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the exceptional picture quality of the 55" Class BRAVIA 8 II OLED 4K UHD Smart Google TV (2025). Many appreciate the color contrast. Overall, customers seem very satisfied with the visual experience this television provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 87 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Superb TV

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia 8 II is possibly the best TV to be released in 2025. Before setting calibration, the picture quality is already amazing and the sound quality without a soundbar is better than other TVs (soundbar still 100% recommended however). It runs video games beautifully and the only complaint in that department is only 2 HDMI inputs being 2.1 rather than all 4 being 2.1 compatible. Other than that I have no real complaints with the TV and am more than satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nari,

      That is fantastic feedback! We are thrilled that you find the BRAVIA 8 II to be an amazing TV, and we are especially proud that the picture quality is stunning straight out of the box and that the built-in sound exceeds your expectations. We appreciate your point regarding the two HDMI 2.1 ports; we continuously work to balance the needs of all users, but we understand the desire for more high-bandwidth ports for advanced gaming setups and will certainly take your feedback into consideration for future models.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is impressive. I retired a 15 year old plasma tv with this Sony. The 4k sports broadcasts are amazing. You can see the shine in the football player’s helmets and blades of grass on the field. I’m getting a second tv like this to replace another old one. This tv is a winner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MICHAELW,

      Thank you for choosing Sony!

      It makes us really happy to hear that your new Sony K55XR80M2 TV has made such a positive impact, especially replacing a 15-year-old plasma model. We're glad the 4K sports broadcasts are delivering such impressive clarity and detail, enhancing your viewing experience with vivid visuals like the shine on helmets and the blades of grass. Thank you for your loyalty in choosing a second unit—your continued support means a lot to us. We hope your new TV continues to bring you great enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best OLED current on the market with caveats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See title - hands down the best picture quality you can commercialy get today for the sizes avaiable. My only gripe is that there are only 2 120hz ports, one of them being eARC, so if you have a PS5 and a Game Box your're out of luck. I switched from an LG, the software if much more logical and better designed compared to WebOS. I've owned various flat monitors over the years, I'm surprised how light these have come now. Goes well with a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kyleBB,

      That is an outstanding endorsement, and we are thrilled you consider the picture quality of the BRAVIA 8 II OLED to be the best commercially available! We also appreciate you noting the improvements in the Google TV software design over competitors. We understand your frustration with having only two HDMI 2.1 ports (for 4K/120Hz, VRR, etc.), one of which is dedicated as the eARC port; this is a common challenge with premium TVs when connecting multiple high-performance gaming consoles, and we will certainly pass this valuable feedback on to our engineering team for future models.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up.was reasonably simple. The picture quality is outstanding; it almost appears to be 3D. I had to but a soundbar as it was difficult for me to heat what the actors.were saying as the background sounds are so loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferM,

      It brings us great satisfaction to hear that you found the setup of your Sony BRAVIA 8 II reasonably simple and that the picture quality is outstanding, offering such a realistic, almost 3D depth. We appreciate you sharing your experience regarding the audio and are pleased you found a great solution by adding a soundbar to personalize your listening experience.

      Thank you for your review and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    An amazing TV that will last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a brand new high end Sony TV. The qd-oled Bravia 8 mk ii 55" out of the box looked amazing. The Google TV OS replaced my external Google TV box. Playing the PS5 on tv looked amazing and was calibrated automatically. The IMAX and netflix calibration setting is a nice feature. Overall a nice tv. The Sony tax you pay for the TV seems worth it for those that are heavy movie watchers and or want the best TV on the market but there is a few caveats when compared to the competition. The reason for the score being 1 less off. The TV only has 2 HDMI 2.1 ports which means you will need to disconnect or buy additional equipment if you need more. You lose a few premium items offered from their previous OLED TV that they offered like the camera and remote with backlight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinN,

      We are thrilled you find your first high-end BRAVIA 8 II OLED TV amazing right out of the box, praising the great picture, smooth Google TV OS, and the automatic calibration for the PS5. We are delighted you feel the investment is worth it for the quality. We acknowledge your disappointment regarding having only two HDMI 2.1 ports and the exclusion of the previously offered camera and backlit remote; we will pass this important feedback to our engineering team.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV so sharp, you’ll need a first aid kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality! Sounds great even without a soundbar. Setup was easy, took about 15 min to plug in and log into a few accounts. 55 inch was a perfect choice for a bedroom. I suggest 65 minimum for living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WalterG,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you're loving your new K55XR80M2 TV! It's fantastic to know that both the picture and sound quality are making your bedroom viewing experience so enjoyable. We're also glad the setup was a breeze for you. Thanks for sharing your thoughts and the helpful tip about sizing!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is high but you get what you pay for. Picture is amazing and sound is good also. Bought a Sonus bar to go with it jusy to make the sound that much better and its amazing now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EAGLES,

      Thank you for choosing Sony!

      We’re honored to hear that you find the K55XR80M2 TV’s picture quality amazing and sound good. It’s wonderful that adding a soundbar has elevated the audio experience to an even higher level. We appreciate your recognition of the value the product offers, and thank you for taking the time to share your positive feedback.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Oled 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB Bluffton, SC had really great staff to help me decide which tv to purchase. This tv is awesome, great color, easy set up. Sound could be a little better, but adding home theater does it. I really lke Sony products, you can’t go wring.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharleneG,

      Thank you for your fantastic 5-star review! We're so happy to hear how much you're enjoying the great color and easy setup of your new television. It's a key feature of this model to have the Cognitive Processor XR™ which helps to deliver that lifelike color and contrast you're praising. We also appreciate your feedback on the sound, as it helps us continue to improve our products.

      Thanks for choosing Sony, and have a beautiful day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 8 55" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Color and picture. A major upgrade to our previous plasma screen. Plus a little larger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GeorgeT,

      Thank you for choosing Sony!

      We’re excited to hear that you’re enjoying the excellent color and picture quality of your K55XR80M2 TV. Upgrading from a plasma screen to a larger, sharper display is truly a game-changer, and we’re glad it’s making such a positive difference in your viewing experience. Thank you for sharing your feedback—it means a lot to us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 8 II OLED --- Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is to me, the best picture you can get, and the Bravia 8 II is up there with the best of them. I paired it with the Bravia Theater 8 sound bar with wireless subwoofer and rear speakers and it looks and sounds awesome. I would recommend it to anyone looking for a really great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnT! It's a true pleasure to hear how much you're appreciating your new Sony setup! We're so glad the Bravia 8 II's stunning picture quality, with its vibrant colors and incredible contrast, is standing out to you.
      It's fantastic to know that pairing it with the Bravia Theater 8 sound bar, along with its wireless subwoofer and rear speakers, has created such an awesome and immersive experience. Thank you for recommending it!

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 8 11 55"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size for close or far away.pleasing picture. Easy set up. Setting seem to be clear and simple in time. Prompt delivery. Not that heavy. 55"is enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryK,

      We're really happy to hear that your Sony BRAVIA TV is just the right size for your space, delivering a pleasing picture whether you're close or far away. Thank you so much for the fantastic 5-star rating—your appreciation for the easy setup, clear settings, and prompt delivery truly means a lot to us. The combination of convenience, lightweight design, and ample 55-inch screen is something we’re proud to offer with this model.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart TV!! Wonderful color, sound, superb quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PenelopeJ,

      Thank you for choosing Sony!

      It brings us great joy to hear that your first smart TV, the K55XR80M2, is impressing you with its wonderful color, sound, and superb quality. We truly appreciate you sharing your experience and hope it continues to bring you many enjoyable viewing moments.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Premium TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks amazing, the colors are bright and capture them very well. The picture quality is exceptional. The sound is excellent. Even at a low level you are able to hear everything. Settings are very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serene2021, thanks for your positive review!

      It brings us great satisfaction to hear such wonderful feedback about our BRAVIA 8 II TV!
      We're so glad the vibrant colors and exceptional picture quality are standing out to you. It's also fantastic that the sound clarity, even at lower volumes and the user-friendly settings are making your experience enjoyable.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever. What a beautiful picture. Sales Rep was very helpful. Outstanding service. Ended up adding a Sonos sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnL,

      That's fantastic to hear! We're glad you're enjoying your new Sony - BRAVIA 8 II so much! It means a lot that you're calling it the "Best TV ever" and are impressed with the beautiful picture. The BRAVIA 8 II is designed to deliver truly stunning color, contrast, and clarity, and we're delighted that you're experiencing that difference firsthand.

      We're also glad the sales representative was helpful in getting you set up. Adding a sound system is a great choice—it perfectly complements the visual experience with powerful audio!

      Thank you for choosing Sony, and we hope you enjoy countless hours of incredible viewing!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Theater quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandkids are loving the theater like quality experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GrandmaG,

      We are honored to hear that your grandkids are loving the theater-like quality experience they get with the Sony BRAVIA 8 II! This model is designed to bring the cinematic excitement home with its stunning picture and immersive sound, making every movie night special. Thank you for your wonderful 5-star review and for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Installation Process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture qualiy is as good as it gets. It settings on remote you can adjust almost anything. This is a top of the line TV The Best Buy TV installers were also top notch. They paid attention to detail and enhanced our existing wire/cable system. Installation was seamless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello How1,

      Thank you for choosing Sony!

      We're honored to hear that you're enjoying the K55XR80M2 and its exceptional picture quality. We're also glad to know that the Best Buy installers provided excellent service. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent! Better than my last Sony. Recommend highly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Howard,

      Thank you for the excellent 5-star review! We're excited to hear that the BRAVIA 8 II is a noticeable upgrade and that the picture quality is excellent.

      We appreciate your continued loyalty to Sony and the high recommendation! Enjoy the truly immersive viewing experience of your new TV.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality with a few tweaks, the Amazon Video, Netflix calibrations are pretty good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,

      We’re so glad you're impressed with the picture quality of your new BRAVIA 8 II OLED TV! It’s fantastic to hear that the calibrations for services like Amazon Video and Netflix are delivering a great viewing experience right out of the box. We appreciate you letting us know you're enjoying your premium entertainment setup.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony 8 II

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony Bravia 8 II because I loved my previous Sony Bravia. Great picture! Love that the sound comes from tv speakers through the screen. It's agreat tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmjm, thank you for the wonderful 5-star review of your new Sony - BRAVIA 8 II! We're delighted to hear that you're enjoying the stunning picture quality and that it lives up to the high standards set by your previous Sony TV.

      The Acoustic Surface Audio+ technology is one of our favorite features, so it's fantastic to know you're appreciating the unique experience of having sound emanate directly from the screen. It's a key part of our goal to create a truly immersive viewing experience.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing, it's my first TV but i feel like I'll keep buying bravias from now on (if needed)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarionP,

      We're absolutely thrilled to hear that the BRAVIA 8 II OLED has made such a positive first impression! We designed that model for an incredible picture and user experience, and we appreciate you recognizing the quality and sharing your loyalty.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

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