Customer Ratings & Reviews

Hi Serene2021, thanks for your positive review!

It brings us great satisfaction to hear such wonderful feedback about our BRAVIA 8 II TV!
We're so glad the vibrant colors and exceptional picture quality are standing out to you. It's also fantastic that the sound clarity, even at lower volumes and the user-friendly settings are making your experience enjoyable.

Thank you for choosing Sony!
Best regards,
Estefany

Thank you for the review, ThomasK!

We’re happy to hear you caught a great Black Friday deal at Best Buy. It’s wonderful to know that our SDR performance won you over and that you’re enjoying the picture quality of your new K-55XR80M2.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello GeorgeT,

Thank you for choosing Sony!

We’re excited to hear that you’re enjoying the excellent color and picture quality of your K55XR80M2 TV. Upgrading from a plasma screen to a larger, sharper display is truly a game-changer, and we’re glad it’s making such a positive difference in your viewing experience. Thank you for sharing your feedback—it means a lot to us!

Best regards,
-Fred

Hi Jmjm, thank you for the wonderful 5-star review of your new Sony - BRAVIA 8 II! We're delighted to hear that you're enjoying the stunning picture quality and that it lives up to the high standards set by your previous Sony TV.

The Acoustic Surface Audio+ technology is one of our favorite features, so it's fantastic to know you're appreciating the unique experience of having sound emanate directly from the screen. It's a key part of our goal to create a truly immersive viewing experience.

Thank you for choosing Sony!

Best regards,
Dominick

Hi JohnL,

That's fantastic to hear! We're glad you're enjoying your new Sony - BRAVIA 8 II so much! It means a lot that you're calling it the "Best TV ever" and are impressed with the beautiful picture. The BRAVIA 8 II is designed to deliver truly stunning color, contrast, and clarity, and we're delighted that you're experiencing that difference firsthand.

We're also glad the sales representative was helpful in getting you set up. Adding a sound system is a great choice—it perfectly complements the visual experience with powerful audio!

Thank you for choosing Sony, and we hope you enjoy countless hours of incredible viewing!

Regards,
Dominick

Thank you so much for sharing your experience with the Sony K55XR80M2, MrEnzo! We’re thrilled to hear that you’re enjoying the TV and that the color performance stands out for you, even compared to other leading brands. Our engineers focus on delivering vivid, true-to-life colors and immersive audio to provide the best possible viewing experience. We also appreciate your feedback on the sound quality—it's great to know the built-in speakers are exceeding your expectations for a flat screen. Your comments inspire us to continue refining our products. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello EricS,

Thank you for choosing Sony!

It's a true pleasure to hear that the K55XR80M2 TV has impressed you with its picture and sound quality. We appreciate you sharing your experience, and we're glad it’s bringing such enjoyment to your viewing.

Best regards,
-Fred

Hi Eric,

We’re so glad you're impressed with the picture quality of your new BRAVIA 8 II OLED TV! It’s fantastic to hear that the calibrations for services like Amazon Video and Netflix are delivering a great viewing experience right out of the box. We appreciate you letting us know you're enjoying your premium entertainment setup.

Thanks for choosing Sony.

Best regards,
Eliab

Hi MarionP,

We're absolutely thrilled to hear that the BRAVIA 8 II OLED has made such a positive first impression! We designed that model for an incredible picture and user experience, and we appreciate you recognizing the quality and sharing your loyalty.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JOYLENE,

Thanks for sharing your experience with the BRAVIA 8 II. We're so glad to hear that you're enjoying the exceptional picture and sound quality.

We understand that setup can sometimes be tricky, and we appreciate your patience in getting everything configured. We'll be sure to pass your feedback along to our development team as we are always looking for ways to make our products even more user-friendly.

We hope you continue to enjoy your new TV for years to come!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi PenelopeJ,

Thank you for choosing Sony!

It brings us great joy to hear that your first smart TV, the K55XR80M2, is impressing you with its wonderful color, sound, and superb quality. We truly appreciate you sharing your experience and hope it continues to bring you many enjoyable viewing moments.

Best regards,
-Fred

Hi JamesJ,

It is most rewarding to hear that your new BRAVIA 8 II has become such a special addition to your home and your retirement movie nights! Moving from a 15-year-old setup to this technology is a huge leap, and we are thrilled you are in awe of the transformation. With this model, the beauty of contrast meets the brilliance of colors through Sony's unique technologies and QD-OLED; deep blacks and vibrant hues come together, filling the screen with lifelike detail that brings every scene to life with stunning clarity.

Thank you for being part of the Sony family.

Regards,
Dominick

Hi GrandmaG,

We are honored to hear that your grandkids are loving the theater-like quality experience they get with the Sony BRAVIA 8 II! This model is designed to bring the cinematic excitement home with its stunning picture and immersive sound, making every movie night special. Thank you for your wonderful 5-star review and for trusting Sony!

Best regards,
Dominick

Hi Howard,

Thank you for the excellent 5-star review! We're excited to hear that the BRAVIA 8 II is a noticeable upgrade and that the picture quality is excellent.

We appreciate your continued loyalty to Sony and the high recommendation! Enjoy the truly immersive viewing experience of your new TV.

Regards,
Dominick

Hi DebraP, thanks for the five-stars score!

We're so glad to hear that you find the perfect fit with your new BRAVIA 8 II OLED! It's wonderful to know you're thoroughly pleased with the outstanding contrast and vibrant color quality it delivers.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi GeorgeS,


Outstanding feedback! We’re thrilled that you are enjoying your BRAVIA 8 II OLED TV.

The picture quality is amazing, and we're especially pleased to hear that the installer provided such a great, helpful setup experience!

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the fantastic review, CostaBill!

We are so pleased to hear that your K-55XR80M2 television is a great fit for your medium-sized room! It's wonderful to know that you are enjoying the very sharp picture and that the quality remains excellent even when viewing from up to 20 ft. We design our screens to deliver a stunning and consistent picture across a wide viewing area, so your feedback is very rewarding.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hello MICHAELP,

Thank you for considering Sony products.

We're really happy to hear that you love the K55XR80M2 TV's beautiful picture and the Google TV operating system. We're sorry to hear that you're returning the TV. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Best regards,
-Fred

HI JohnE,

That's great to hear! We are thrilled you feel Sony delivers the best TV picture and appreciate you making the BRAVIA 8 II part of your home theater setup.

Thanks for choosing Sony.

Best regards, Eliab