Customer Ratings & Reviews
- Model:
- K55XR80M2
- SKU:
- 6626033
Rating by feature
- Picture Quality
Rating 5.0 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers enjoy the exceptional picture quality of the 55" Class BRAVIA 8 II OLED 4K UHD Smart Google TV (2025). Many appreciate the color contrast. Overall, customers seem very satisfied with the visual experience this television provides.
This summary was generated by AI based on customer reviews.
HBW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV meets my expectations and provides a lot of flexibility in viewing adjusting to the chosen location. So far so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SodaStrem,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, could use better sound —————————————-——-
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manna,
Thanks for sharing your experience with the new BRAVIA 8 II!
We're delighted to hear you're enjoying it's overall performance. We also appreciate your honest feedback on the sound. While our BRAVIA TVs are designed to deliver clear audio, their ultra-thin profile prioritizes a breathtaking picture. For a truly immersive, home theater experience with richer bass and clearer dialogue, we highly recommend pairing your TV with one of our BRAVIA Theatre soundbars or a home audio system—they are designed to work seamlessly with your TV!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
Sony TV and sound bar.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good installation job, sound is questionable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dale,
Thanks for sharing your positive experience with the price and installation of your new BRAVIA 8 II—we can't be happier to hear it!
Regarding the sound, we understand it can be a key part of the viewing experience, and sometimes it just needs a little fine-tuning to get it right for your specific room and preferences. You can contact our dedicated Sony Support Team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
However, to take the audio experience to the next level, we recommend looking at our new BRAVIA Theater lineup of soundbars. They are specifically designed to work seamlessly with our latest TVs, offering features like Acoustic Center Sync, which uses the TV's own speakers as a center channel to make dialogue incredibly clear.
We appreciate you choosing Sony and hope you continue enjoying your television!
Sincerely,
Jenn | Sony North America.
Almost impossible to contact anyone with questions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this TV as the best in class. The manager sold me on applying for a credit card to save $500 and to join the Best Buy “club” to save another $100. When I tried to get more info about questions, I could NEVER contact anyone at the store and the call center had long holds. I ultimately had to visit the store to cancel the order, which I did.
No, I would not recommend this to a friendNo HDMI input
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use external devices Will not switch to HDMI inputs
No, I would not recommend this to a friendVideo & Sound System: Sales & Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchase was facilitated by Jon an expert, knowledgeable about items he is recommending and able to implement the best features of the Sony TV on installation. Steve who was in charge of implementing the sound system (Sonos soundbar and two era 100s was similarly knowledgeable and facile with installation. Both BestBuy techs are a credit to the Organization that hired them
I would recommend this to a friend
