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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,562 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. Navigating the settings and apps are pretty simple.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, crystal clear. Size is perfect for viewing sports or a movie

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, remote has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and quality of the TV but the remote has moments where it doesn't register you've pressed the buttons if wifi is slow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We selected the Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range for price point and picture quality. We really like it. It is easy to use and we like the smart features. Picture quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV! Picture quality is great & sound is great as well!!! Good job sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic, great price. Hoping the reliability is as good as out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great set for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Beautiful clear picture. Great set for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Refurbished gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model refurbished but it seems like it never got off the shelf in the first place. I use it to Netflix and YouTube and the images are sharp and the colors pop. The TV's interface is easy to use and set up is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent and i would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture Very sharp Sound quality good with sound bar and subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good lighting and easy on the eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim , nice design and very sleek. Amazing picture quality and great audio

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A very nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been looking at 55-inch 4K TV's for a while and debated how much more it was worth to pay for a Sony, a brand with which I've always had good experiences for both TV's and cameras. When this model went on sale, I rushed out to get the last one in my local Best Buy. Set up was easy, and sound from the TV's speakers in my relatively small mid-century ranch living room is totally adequate. The image is as fine as I expected, and the ability to directly stream Netflix, Amazon, and Hulu through the TV is bringing me close to cable-cutting. I've done a bit with the Google voice control, and will try it with Alexa, too. Neither is spectacular at figuring out exactly what I'm trying to tell it to do, but when they work, you can avoid lots of button-pushing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up and has a great picture. No complaints at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv without the OLED price. Picture is sharp and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X800E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony picture as always. Android OS... Run Kodi stuff with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love Sony products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic. Great color. We are always happy with Sony products

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    HDR is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I actually came to the store to purchase a tv on special for Black Friday, but when we saw the picture quality of this vs the one on special there was no question. This tv is beautiful. Great visual quality and color.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    I love my new Sony smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this tv to anyone wanting to up upgrade to a smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price for a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my dad as his other one broke. The menu as well as the control itself is very easy to navigate. It is 4K and has a fantastic picture. The sound quality is pretty good too. Very reasonable price for a 55” tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” Sony 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS TV!!!! Its fantastic! I Love the large screen. Great picture

    I would recommend this to a friend