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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,562 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I love this TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers a clear sharp picture, good sound and was super easy to set up. It's really light - our old TV was also a flat screen but quite heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Typical great Sony 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Sony delivers high quality picture in 4k, sound, hdr, and features. Loaded with features most people want and use. great tv for the cost

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture, 4k, and also with 1080p broadcasts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a little high priced for my price range, but I was looking for the best product for my money. I am very happy with my purchase and highly recommend this Sony 4k. The only problem I found is a little strange. When I mute the TV I can't turn the volume down while its muted, I have to unmute the tv and turn the volume down. This is a little frustrating when someone calls me on the phone and I want to turn the volume down on a loud show without having to unmute the tv first. I know its a very minor problem... Just thought I'd mention it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel this tv is definitely worth the money we spent. It has a great picture and great color as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV! It's got everything you'd want, and way better than the comparable Samsung. The picture is great, and very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this TV. Sleek design, slim, lightweight, minimal screen border, amazing picture. Though some menuing and setup might be a little cumbersome, for the most part you set it, and it's done. Amazing the size, picture quality, and capabilities for this size TV at this price point. I think SONY is still worth the extra cost vs the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are sharp and vivid. The picture appears to be almost dimentenial. Also the ease of use makes it all the more enjoyable. .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for a reasonable price. This replaced a Mitsubishi which was seven years old and more than twice the cost of the Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 4 out of 5 stars

    Nice Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television because it had HDR. The television has. Nice picture but I don’t see a great difference from my Plasma. Hope when they start to broadcast in HDR I will see the big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Favorite Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice television. Vibrant colors after a few adjustments. Bluetooth doesn't seem to pair with anything. Good choice Overall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV. Among it's stand-out features is that it has an "old fashioned" headphone jack, unlike most other "modern" TV brands, that only offer a digital-out jack. Which means I don't have to replace my legacy amp in order to use my existing external speakers or my wireless headphones. The picture quality has improved substantially over the four year old Sony TV that this one replaces (I gave my old 46" TV to a friend; it was a real upgrade for her). I have not yet tried any 4K content. No doubt I will some day, when it becomes more widely available. In the meantime, it upscales the regular HD TV signal well enough. I can see few, if any, artifacts—which is something I was concerned about. The management interface is radically changed from my previous model. I haven't used it enough to fairly say whether it's an improvement or not. Each time you have to learn the lingo to find what you're looking for. That's the case for most new tech. I'm reasonably savvy, but the interface on my old TV and on this one is a challenge for anyone with little technical expertise. Fortunately I had my old TV set up pretty well so my friend had to do little to get it working for her (she had to get her DVD player to work and her Roku device; there were several extraneous cables from her old set that confused the matter a bit). Unlike my old TV the power-on switch is inconveniently located on the back of the set. So I have to use the remote to turn it on; this is no real hardship; I just have to change my habits a bit. Fortunately it responds to my Comcast cable remote so that I don't have to juggle devices to turn it on. Also, the TV was well adjusted right out of the box so that, as I strolled through the settings, I had to make few changes. In fact, if you're not the curious type, you can use this TV with nothing more the the "on" button of the remote control that comes with the TV. With the few caveats I mentioned, this TV meets my expectations. Sony is still my go-to brand. I've had one Sony TV or another for the last 30 years.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    99% Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to be used as a computer monitor also. The TV is a great TV at a great price. My only disappointment came when I found out I had to use external speakers when used as a monitor even when using HDMI cables for both TV and computer. Still, very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Great picture, easy setup, connected with Polk audio sound bar easily. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    everything is top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was very simple to hook up and start up which was very good because i am not tec savey. picture quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV, Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this television was easy to set up. the picture is gorgeous.It seems like it is dimensional. The colors are gorgeous.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smart tv same size as I already had. Decided to get the 4K ultra hd. Great price, easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 4 out of 5 stars

    It's Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the HDR really takes in affect and shows over other televisions. Also the image appears to be much sharper and neat as compared to other brands like vizio and toshiba.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice clear image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this TV, it has vivid color and clear picture besides a good sound, it was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great, easy to set up, amazing picture and sound quality, the Android tv software is fast and convenient

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Gorgeous picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this TV. It has gorgeous color and makes watching movies or sports an incredible experience.

    I would recommend this to a friend