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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2563 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, with many noting the clarity, color accuracy, and immersive audio experience. The TV's easy setup and reasonable price point are also highlighted as pros. On the downside, some customers express dissatisfaction with the remote control's design and usability, while others mention concerns about durability, warranty coverage, and a short lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,562 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the most beautiful picture I've ever seen. The apps are user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Love it. Colors are bright and detail of picture in 4K.... Wow!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best 4k TV's with HDR for the price. Great color and picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV and right when I plugged it in could tell it was a great picture. After a few easy adjustments you can really make it to your liking. Sports looks great on this TV. The real difference is in video games. They look stunning especially with the PS4 Pro. Cannot go wrong with this TV. Also there is a difference from the 800 model and up then below 800. Stick to 800 and higher.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my purchase, I made sure I did my due diligence before I made my mind and after comparing prices , quality image and reviews, I was sure to get this TV. I guess the only downside that I was surprised was that I couldn't browse the internet, it has predetermined websites, such as Netflix, Youtube and Google Play. But overall, I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    3 1/2 year review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased 3 of these tvs, 2 for conference rooms at my office and one for home. In general I've been pretty satisfied. The picture is great and I like the integration with the playstation console controls. I've only had few complaints, one is that the remote has a delayed response for input sometimes. Another was an issue I was having where the tv would turn on by itself. At first I thought my dog may have fallen asleep on the remote and accidently turned on the tv in the middle of the night. it started happening more frequently and sometimes I'd come home from work when my dog was crated and the tv would be on. This continued happening for months until I moved into a new house and it has now stopped so it could have been an electrical issue with the old house and not the tv it self. More recently the tv has started rebooting frequently as if it had been unplugged. After rebooting it seems to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    High Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality massive picture. Very vivid color. Perfect tv for entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up. Budget friendly, with most of the latest upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony replaces a Sony Bravia from 2007. I am very pleased with the improvements in the technology and the value for the money. The clarity and detail of the picture were startling. For the first time I can see the detailed features of the images. In addition, the current model is easily connect to external speakers and other equipment. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Clear picture, easy to see for side viewing! Bright colors!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung plasma self destructed and I found myself in quick need of a good tv at not a lot of price. At 900 bucks for a 4K set this is really a good value and I might even buy one more for my bedroom. These new smart tv's are basically like computers though and you do have to figure things out and adjust the picture setting until you find exactly the one you like.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great t.v. the best I've owned, clear picture, nice color, I love it. Is recommend it to anyone looking for a nice t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice TV -- value equals quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a quality TV at a reasonable price ($800). Did not need to spend the extra $$ for the newest and greatest -- or the hype. This TV filled the bill. Thought I would have preferred a 60", the extra money ($500 more) was not worth it -- and the 55" was sufficient for our needs. Unless you want to spend three times as much for QLED, this TV is as good as it gets. The packaging was phenomenal.. It made unpacking extremely easy. Set up was just as easy. Great picture right our of the box. Connecting input sources (Sat TV, DVD and computer) were seamless. I did a lot of research before driving 50 miles to buy this TV. I have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV with great picture and functionality. Smart TV is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Picture quality is excellent and it’s easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, easy setup, light enough to easily mount to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, color and sound everything you expect from Sony!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    TV is excellent. Remote control, not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instruction book provided for TV. Remote has small, overly sensitive keys which were difficult to use in setting up connection to in-home Wi-Fi and Google account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K picture quality. Easy to set up. Great quality for the $

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and capabilities. Great for navigating the internet! The remote control is very well done. The sound is not great due to positioning of speakers on the tv. I had to purchase a sound bar. Seems to be a common issue. Sometimes it has to be turned off or unplugged and reset to reconnect to WiFi.

    I would recommend this to a friend