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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 929 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. TV show and movies look really good on this TV. Hdr can be a bit tricky tho. Do to the fact that the picture washes out when hdr is activated. If you turn on extended dynamic range & turn up the live color. The picture will look much better. Helped out in my experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shinyneweyes, Thank you for taking the time to review the X900H. We are glad that you appreciate the picture quality of this new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony TV and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a great TV love how easy it is to go into prime shows and back to watching TV. Geek Squad was great, arrived with the new TV installed hooked up my direct TV to it and showed us how to us it. I did have to buy a longer cable for the connection and the geek squad had it in their van.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyOwner, We are glad that you like the features as well as its ease of use and picture quality. We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your excellent shopping experience and detailed review of your X900H. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great gaming TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV and I am very happy I got it. The only issue that I had with it was getting ARC (Audio Return Channel) set up. I have a PS4 Pro which I wanted to plug directly into the TV set as I have issues with the display flickering when I had my PS4 go through my receiver and then connect to my previous Samsung TV. Since ARC provides audio FROM the TV I connected the ARC output from the TV to an HDMI input on the receiver. Which did not work. What took a while to figure out is that the ARC connection is bi-directional. So connect your receiver HDMI output to the ARC input on this TV, enable any ARC setup options on both your TV and receiver, and then the audio from your TV inputs goes back to the receiver on the HDMI connection between the two. This was not a problem due to any issue with the TV, but getting ARC to work was a little counter-intuitive to me since I had never tried to get it working before.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TMan,

      Thank you for sharing your thoughts and experience so far with your new Bravia TV. We're glad that you are having an enjoyable watching and gaming experience with this great X900H TV. We appreciate your feedback about enabling ARC function on both TV and receiver.

      For more details, this article will help you set up and use the HDMI ARC input of your audio video device in case you encounter the same issue again: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00191214

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our 55" X900H and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. The picture is amazing. If you want to pair with a sound bar, I recommend getting a Sony sound bar as I had issues with my LG sound bar. In addition, I prefer this picture to my Samsung tv, but I like the setup and user interface of my Samsung tv better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Okie, Thank you for taking the time to review the X900H. We're glad to hear that you appreciate the picture quality of this Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv picture quality is very close OLED way better than my XBR that I bought in 2018 which I really like also. I don’t use the speakers on the tv I use a sound bar so I’m sure on that. The tv is very quick on the menus. Just very pleased with the quality of the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      Great! We're thrilled that upgrading to the XBR55X900H TV was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Tv was the perfect fit. It has a great picture. I placed it on the wall and it was an easy install. I did purchase a sound bar because the slim nature of the TV left little for speakers. I’m very satisfied with the tv and help from the store personnel in making my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is the best tv I ever had, quite pricey for the specs but mostly purchased it for Ready for PlayStation, latest software update will include hdmi 2.1 capabilities and such. The 4k is amazing, I put a 4k uhd video on and it looked so realistic. No complaints whatsoever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Average,

      Great! We're glad that you're happy with your investment. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s mainly used for home theater but I plugged in my Xbox series x and it plays 60fps at 4k and 120hz at 1080p. The 1080p looks really nice and on game mode, the response time it not noticeable for non competitive gamers. Screen is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goose,

      Great! We're glad that the TV is perfect for your gaming needs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV, You May Need to Get Another Stand for It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best TV in its price point for the ps5 at the moment. Make sure to update the firmware once you set it up. My one complaint about it is that the legs are very far apart, even further than they appear in the photo. I ended up buying a different stand for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marstonia,

      We appreciate your review of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. Your feedback about the stand (legs) is greatly appreciated. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent tv, wifi looses every day .

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars only because wifi looses sign constantly and i have to power restart it few times per day. Otherwise greay tv for ps5 amd movies, not really bright and get it 65 or larger. I am kind of disappointed but its still a great tv. Will not purchase sony again however.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IreH, We're sorry to hear that you're having issue with the TV. To isolate this issue, please follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00184183

      Also, Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.

      We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and performs absolutely great. Picture quality is very good. However my JBL 2.1 Soundbar isn't compatible with this tv. You have to use the remote for the soundbar even if you hook it up to the Arc Hdmi. Contacted Sony And JBL and thats what they came up with. This is why I gave it 4 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenK,

      We're glad that you like the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Your feedback about the ARC function is greatly appreciated. Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not the complete package yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: beautiful. Black, white, colors all are beautiful. I use it with Apple TV and it looks awesome. The Bad: I got it to work with my Xbox Series X and although it works and looks beautiful it does not “yet” allow me to play games at 4K 120 until a firmware update for the HDMI 2.1 goes through.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stylian, We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
      Regards, Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clarity superb one hundred percent satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years we owned a plasma television it was giving off heat so we decided it was time for change. Getting the Sony 55 4K made the world of deference watching crisp, colorful and exciting to sit down and enjoy, relax and be entertained. This was a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wachale,

      Great! We're glad that upgrading to this TV was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    A prefect pairing for the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for use with my PS5 and it's been work beautifully. Only difficulty I had was getting the 120hz to go through but I then I found I just need to switch to HDMI 3 because that's the eARC port and everything has been smooth since.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juicebox, we're glad you like our newest product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is like looking through a porthole.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is almost to perfect if that is possible. Its more like looking into the next room with excellent lighting then watching TV. I really like the Google operating system! Its fast and vast. It is very customizable. Overall an excellent product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crash,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv especially for the price. I cannot speak to the benefits of HDMI 2.1 as the firmware isn’t out yet. It has an excellent picture in both a light and dark room, from my experience. Very responsive UI. I would very much recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Picture

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture - mounted this on legs and it came tumbling down. Purchased the x800h (to save a few hundred) and mounted that one. I do see a slight difference between this model and the X800H. this X900H is a bit better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer, Thank you for taking the time to review the X900H. Good to know that you are happy with this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY! Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my bedroom. I actually like it better overall than my Sony 55” A8G oled at half the price. Blacks are nearly equal to the oled and the overall brightness is far better. Love the Netflix Calibrated Mode. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ari1979,

      We're thrilled that your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Breathtaking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm astonished every time I view a movie, tv show, or play a video game. The hub is amazing, quick and recommendations on point. The AV integration is seamless and depths of blacks from the full array LED monitor is unbelievable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LARRY, we're glad you are enjoying our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    HDMI 2.1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While looking for a 4k tv with HDMI 2.1 for my PS5, there was only 3 options in early 2021. This was the least expensive option. The other two were at least $300-400 more. Fantastic tv and I don’t regret my purchase at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaface86, Awesome! You definitely made the right choice! We're really glad you're happy and satisfied with the impressive performance of your new X900H Full Array LED 4K Ultra HD Android TV for your gaming needs. Good to know your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our 55" X900H and for choosing Sony! -Jess Sony_US