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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 929 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price, at the time of my purchase there was a pending 2.1 hdmi firmware update. Have not had the chance to update the firmware yet so cannot review that feature. The picture quality is amazing for a TV of this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roland,

      We're glad that you like the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      To fully maximize the TV's features and performance, make sure to always keep the software of the TV up-to-date. You may refer to this link for more information:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00119543

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X900H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Once I learned how to adjust the custom picture settings, I must say this is probably one of the best 4K televisions I have ever owned! I used to be a Samsung fan. I have now converted to Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyX900HReview, you definitely made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It is a great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my tv for a little over a month now and I couldn’t be any more happy. I haven’t had any problems with it yet. It has provided great quality and color. I would say that for the price it is definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has a good picture and sounds good. After using it for a month the TV wouldn't come on. During trouble shooting I removed power to it (turned off power strip for 1 minute and then worked again. Overall its a good Tv with a great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony900, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony girl. They seem to have a better picture quality than most TV's out there. You can't beat it for the price. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 0 bad things to say about this television, picture is gorgeous, quality of the product is immaculate, exactly what you would expect for your money from Sony. Easily the best tv I’ve ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt,

      Great! Good to know that your investment is worth it. The X900H is engineered with picture quality in mind, complemented by Full Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always rely on Sony TVs. This replaced a 10 year old 55 XBR 1080p that’s still going strong. This upgrade is amazing! At one third the cost,$1000 vs $3000, the picture and features are excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WacoGuy,

      We're glad that upgrading to this TV was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture and I am very happy with it but when I bought the TV on the Best Buy site it listed Apple + along with Netflix and the others. This is not true and I am very disappointed about this. It no longer lists Apple +

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gbh1055,

      We're glad that you like the picture quality of the TV. We understand your need for the Apple TV+ app. The app will be available via a software update. Make sure to install the latest software version of the TV.

      Note: The date your TV receives the software update will vary. If you enabled the Automatically check for update feature, a notification will appear on your TV when the update is available.

      Hope this helps. Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good picture & software issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this TV a week ago and the picture is great but I am having issues with the Hulu app. I have Hulu Live TV and the app freezes all the time during commercials and I have to switch to a different channel and then back to the channel that I am watching and then it works again for some time... I tried everything (cleared cache, data, uninstalled app several times) nothing helps...Not sure what to do with this "smart" tv now since Hulu is my essential app...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy With My Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony Tv for the bedroom and price point. Nice HD picture with a good balance of deep colors and brightness. Matt, from Geek Squad did a phenomenal job on the installation and floating mount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HorribleCustomerService,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV, picture and sound both exceeded my expectations. Adjustments are easy with many accessible from the remote shortcuts. At this price point this Sony is a winner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrMoonlight,

      We are glad you are happy with your purchase. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture quality. Recommendation from Best buy rep was spot on. very pleased with the performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at a reasonable price. Has everything that was important to me when looking at new TVs. The simple setup of the remote is something I was surprised by. Extremely happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keno,

      Great! We're happy to hear that your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Dolby Vision brings scenes vividly to life for authentic viewing, while Dolby Atmos fills the room with immersive surround sound. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend this the ui is snappy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv so far, the picture quality is very clean and I love the ui its fast and snappy, it is a very nice replacement of my broken ks8000 which cracked during a move and yes this tv has HBO Max.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jizzle37,
      Thank you so much for such a great review and recommendation. We're glad to know that you're enjoying the amazing picture quality and the Apps of the TV especially the HBO Max. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than Lg Cx any time of the week!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest tv, truly a game changer this tv is definitely worth it and does everything something like a LG cx oled I recommend getting this one instead for sure!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Does,

      You made the right choice with the Sony X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    sony xbr900h review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although this tv was a good and satisfying purchase for the short time i had it, i do not regret taking it back to best buy and purchasing the 65 inch sony xbr950h, it was a better choice compared to the sony xbr900h.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerOC,

      We appreciate the feedback. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55' Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. I had some problem setting up the TV; it would be helpful to have written instructions. I had to call Best Buy to find out how to set the TV back to factory setting to start over with connecting to my internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocky,

      Good to know that you like the picture quality of the TV. We understand your need for an instruction manual when setting up the TV. You can refer to our support website for the manuals of the TV:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/manuals

      Hope this helps. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Best TV for the next Gen Xbox and Playstation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis tv has 120hz panel and HDMI 2.1 so its perfect for the next gen consoles. It also has a VA panel so the contrast ratio is gonna nice and its pretty good for HDR about 500 Nits. overall great tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flanconleche, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV option for Next-Gen gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! I mainly bought it to go along side my PS5. I haven't had any issues. This TV has really good sound quality and the picture quality is so clear and crisp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gmaj617,

      Perfect! We're glad that you are enjoying the sound and picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great medium gaming tv and 4k + hdr movie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Definitely a great tv, just dont compare to a pricier oled for example. For the money, cannot go wrong. User interface is great as well. Love android tv 4k gaming is on point Dolby vision/ atmos is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chacoman, we're glad your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Your feedback about the remote is greatly appreciated. Thanks for sharing your review and for choosing Sony. ~Ralph Sony_US