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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 929 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV for the Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv for a couple of weeks now, for teh Series X I recently purchased. It is an awesome tv, definition and smoothness better than the 4-year old M-Series from V1ZIO I had previously.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rodrigo,

      We're glad that upgrading to this TV was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for PS5 and Other 4K Entertainment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV to pair with a PlayStation 5. It looks great and communicates with the PS5 well. PS5 games are stunning looking on this TV. It is also great for watching 4K movies and TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garrett,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLENT PICTURE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Love the picture of this tv! It is vibrant, clear, and crisp. This is my first Sony TV and I love it. I have previously purchased all Samsungs in my house, but I am now hooked on Sony !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nellie,

      Awesome! You definitely made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. There is a bit of bloom when the background is dark but that's to be expected from a non-oled tv. Also very sleek looking and solidly built.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel Amazing! Were pleased to hear that you like the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Gaming TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't a lot of time researching TVs to use with the Xbox Series X. It cost a little more than some of the others, but the quality is fantastic. More than happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anodyne1992,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent for the price! Great blacks, excellent color accuracy, and is very bright for HDR content. Viewing angles could be better, but overall a great mid tier TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler, Glad to hear that you are happy with the picture quality, viewing angles and the TV price! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super deep resolution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see every snowflake, every burning ash and every tread. This is a great tv to buy. I really enjoy being able to control my SONY PS4 PRO and SONY 2.1 channel soundbar with the tv remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so it could go with the ps5, picture looks good but the firmware for the latest update didn’t fully allow for 120 frames without a few sound problems but if you reset the tv now and again it will work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kane,

      We're glad that you like the picture quality of the TV. Good to know that you were able to resolve the sound issues on the TV.

      In case you still encounter the same issue or in need of further assistance, please email us at socialsupport@am.sony.com with the following details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the XBR55X900H.

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    It's a SONY! ENOUGH SAID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5TH Sony HDTV and my 3rd 4K Tv, I love Sony so I stick to it. I take excellent care of them then sell to upgrade. Can't go wrong with this price and is excellent for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimmyJam,

      We're thrilled that you're been enjoying Sony TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sony is Phony!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting it mostly cause it was one of the "cheaper" TVs being advertised as PS5 ready. Yeah, that was a lie. Doesn't have all the features that were promised, and the ones it does have are half baked. With that said it's still a solid TV. Movies, Tv shows, and games do look good but I wouldn't recommend it. Better off getting an LG Oled, Samsung or whatever Sony's newest model is. Just make sure it comes with the features like VRR, ALLM, etc. out the box, not through updates

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing! Bright crisp great quality picture! And the framerates are really good! Games on my Xbox Series X look and perform amazingly! Best tv I've ever owned!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesster,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect TV for our loft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV with excellent picture and intuitive programming. I like the sound, but got a soundbar with subwoofer because it brings more bottom to the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hkil, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia LED TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate your detailed review. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k tv :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I have ever purchased. Perhaps the best. Great picture quality. Very good for value for the price I paid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ozzy, we're glad you like the picture quality of our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and color panel out the box. The Android ui is very user friendly and really quick. Dolby vision is going to be a great addition for my series x.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay11, Thank you for taking the time to review the X900H. We're glad that you like the picture quality, color of the panel, and features. Good to hear that you easily navigate the user interface of the new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First "smart TV". What a pleasure to watch. The Geek Squad guys who set everything up were great. They cleaned up after themselves and left with the "garbage" and our old TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV,

      We're thrilled that upgrading to the XBR55X900H TV was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thumbs up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for Midsized models. It's made a definite difference in enjoyment of watching Movies, Shows, and Sports. The ease of use is very welcoming for non-Tech users.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONY55X90, Thank you for taking the time to review the X900H. We're glad to hear that you are happy with this Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't beat a Sony!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture for not being an OLED which I will never buy again. Can't beat a Sony. I wish I would of bought this first instead of the LG OLED that kept getting screen burn in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susie,

      You definitely made the right choice with this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV I really enjoyed the entertainment system and all the other extras that go with it I also love how it sounds and how they hooked everything up for me thank you very much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardPoma,

      Awesome! We're glad that this was a great addition to your setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Dolby Vision brings scenes vividly to life for authentic viewing, while Dolby Atmos fills the room with immersive surround sound. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Great value! Great picture quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently was updated to support 4K at 120hz getting it ready for the PS5. HDR looks really good. It pops! I love that I can increase the clarity and detail on streaming apps like YouTube, not to be confused with sharpness. Dolby vision content looks amazing. My only concern is the reliability of the android software. the Tv has power cycled on multiple occasions and I had issues with the wifi disconnecting at random. No longer doing these things, I’ll continue to keep my finger crossed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StarFox,
      Thank you for taking the time to review the TV. We're glad to know that you like the picture quality especially on the App and the Dolby Vision feature. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. We appreciate your feedback and should you need further assistance with the TV, please free to contact us and email the below information to [email protected] with:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Information regarding your experience with the X900H

      Thank you for letting us help assist you.

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came into the store to buy an open box Samsung tv and then I looked up and saw the Sony on the wall. The vibrant colors is what did it and at that moment price did not matter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hello2020,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US