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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 929 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A True Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture quality is awesome & does everything and anything but definitely need someone with knowledge to set it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAM664, we're glad that you like the picture quality and amazing features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      We appreciate your feedback about making it user-friendly when setting it up. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great picture! Now I just need to find the new x box so I can actually use the tv to it’s potential

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaredWright,

      We're thrilled that you are enjoying the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Gaming Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this cause I needed a gaming tv for my ps4.. So far so good but I'll see what its really capable of on launch day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tarus,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Dolby Vision brings scenes vividly to life for authentic viewing, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Apps don't work great so recommend using an Apple TV, Fire Stick or other outside devise to access Apps on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoodTV, Thank you for taking the time to review the X900H. We're sorry to hear that the apps don't work great with your TV. Was the problem is related to the picture quality or compatibility of the apps? You can check our support page for the troubleshooting steps to isolate this issue:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV. Looks way better than Samsung and I love Sony so much I wish I can get my hands on a PS5 now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pipz562,

      You made the right choice with the Sony XBR55X900H TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV priced well, good picture. We now have three two 55" and one 65" all Sony and all from Best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jim1750,

      Awesome! We're glad that your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K TV, so I don't have much of a frame of reference, but the quality is astounding. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV for Gamers (who are avoiding OLED)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Works great with my PS5, and the 120hz refresh rate looks great in the games that support it currently.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olderoy,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony television an outstanding value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up this television. Outstanding picture quality. Would definitely recommend this unit (X900H).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomV,

      Good to know that you like its picture quality and had an easy time setting it up. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for over a year now and the picture is incredible especially with my ps5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ohelvetica,
      Awesome! We're glad to hear your incredible experience with our X900H. Nice to know we were able to give you a great deal and a good match for your gaming needs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my son. Great picture and quality. Because it’s a smart TVs, it already has Netflix, YouTube...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bluekoi, Awesome! You made the right choice with this TV! We're glad to hear that you appreciate the amazing picture and quality of this X900H TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for family room. Not difficult to install, especially with a smartphone. Picture quality is also great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi musiclover,

      Good to know that this TV is perfect for your family room. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was between this and the Samsung Q80, happy I went with Sony. Run my PS4 @ 4k/120hz. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jake,

      You made the right choice with the Sony X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Who cares that we have to stay home!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so very pleased with the quality of the picture of our new Sony TV. It makes staying home a pleasure!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,

      We're glad that you like the picture quality of the TV. The X900H is engineered with picture quality in mind, complimented by Full Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is our go-to brand...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great - crystal clear and bright. We have always purchased Sony and this TV is no different - great quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 55" Sony TV has a phenomenal picture quality and sound. The purchase through Best Buy was very easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janet,

      We're thrilled that you like the sound and picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We did curbside and it was perfect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is the best we have ever owned. It is so clear and the sound feels like stereo. Thank you Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wendy,

      Great! We're glad that you found the perfect TV for your needs. The X900H is engineered with picture quality in mind, complemented by Full-Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, lots of setting to adjust it how you like. Apps load very quickly. Best tv I’ve ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RAZGRIZ8712,

      We're glad that you found the perfect TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Way past warranty, a personal problem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. However, it took until recently (its been almost 2 years since my purchase) that 1 problem occurred. The signal to view as a display for my computer is broken. I dont know why or how to fix it, but for the time being i can use my portable elgato game capture as a pass through. It works but sound wouldnt, thats fine as long as ive solved the issue to an extent...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Class X900H TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 55" Sony LED TV shows a crisp picture with vivid colors. It's just the right size for my family room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      Awesome! Good to know that this TV is perfect for your setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US