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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 929 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pictire quality of tv. Smart features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great picture. Boght to replace an older tv i was issues with as it was old.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shelby, we're glad you like the picture quality of our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good and is very bright. Sony does another outstanding job on this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TECHYGADGETZ,

      Awesome! We're thrilled that you are enjoying the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This + PS5 = Heaven

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv. had it for a while its the best thing top pair with my PS5

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures, easy set up, love this tv ! We struggled finding a great picture, this one is sweet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisapm,

      Awesome! We're glad that you found the perfect TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Nice tv, but it randomly disconnects from Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Image quality is good, and light reflections are minimal. Android tv works well; however, the tv randomly disconnects from the Wifi. The only way to gain back connection is to reboot by holding the power button in the remote. That’s the reason for 4 out of 5 stars. Besides all exposed above, it is excellent Tv. It works well with my Sonos system, and it has support for Atmos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Muammar,

      We're glad that you like the picture quality of the TV. It's unfortunate that you are having Wi-Fi issues. There is an issue in the XBR X900H / X90CH TV software which may cause the built-in Wi-Fi connection to turn off. This issue will be addressed in an upcoming software update. In the meantime, restart the TV each time the Wi-Fi connection turns off. Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the tv, the blacks on this tv are Decent. Did some small corrections, can’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size for normal content viewing, including

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sharp Visual Rendition!! Sound is poor from built-in speakers, with buzzing and noticeable IM distortion with many voices. If the headphone jack is utilized as a line feed to an external amp and speakers, the sound is dramatically improved. This also allows the TV Remote to cotrol the volume level of the system. Unfortunately, the built-in equalization circuitry is bypassed, being reserved exclusively for the TV amp/speaker stages.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv nice picture view and all the applications you’ll need to stream your favorite shows

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HelloMaseratiDre, We are glad that you like the picture quality of your Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. Thank you for choosing Sony. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv last year to go along with my PlayStation 5 and it looks amazing!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mowglie00,

      Awesome! We're glad that the TV is perfect for your gaming needs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Disappointed and frustrated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I wanted to share my review for this TV but I’ve had it for about three months now and wanted to share my thoughts. As of 11/30/2020 this TV has major issues and I wouldn’t recommend it until Sony gets their act together. A firmware was released by Sony but all it did was add some new features. Here are some of the issues I’m having with this TV: * I’m seeing a lot of ghosting during viewing on all my devices. * I’m seeing a black vertical line running down the right side of screen ( I contacted Sony Customer support but I never heard back). * White flickering while watching streaming content * TV will reboot itself when you turn it on If I could I would returned it and spent the extra money and gone with an OLED TV from either Vizio or LG.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kleve1972,

      We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.

      If you are unable to resolve your concern, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the XBR55X900H.

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,

      ~Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good colors, movies look amazing. Games look amazing. Couldn’t be happier with purchase.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuRpHy0407,

      Great! We're glad that you're happy with your purchase. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable value for the price. Quality of picture, sound, etc., etc., etc. Excellent TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhino,

      We're glad that you're happy with your investment. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for the money! We have several Sony products and were happ to add another!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Munoz,

      Thank you for the 5-star rating. We are glad you are happy with your purchase. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.

      Thank you again for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for PS5!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome from all the features to the picture quality. It will be perfect for the PS5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Travis,

      Great! We're glad that you like the picture quality of the TV. This would be perfect for a PS5. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv looks amazing and feels amazing on ps5 after Finally receiving the update for hdmi 2.1

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lincoln,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony at its best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phenomenal technology this looks mind blowing I love it I give it a 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nano, Awesome! We're glad to hear that! We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality excellent. Remote could be better. Need to test further before knowing for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Movieman, we're glad that you like the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Your feedback about the remote is greatly appreciated.

      Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great picture. It's colors are so vivid. I enjoy the large screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Afterburner909,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    X900 rev

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was an excellent purchase. Loaded with features, ease of use and looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SethWilson,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US