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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 929 reviews
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv perfect for gaming and watching movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Helen, Thank you for the 5-star rating! Good to hear you're enjoying your new X900H especially for playing games and watching movies. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yep, it's a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, plenty of ports and very easy to setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pippi,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV amazing quality on my PS5! And also for sports

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgo0824,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Meets our every expectation, as usual.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mad2504Run, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture!! Ever!! Best picture! Ever! Best picture ever!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debby,

      Great! We're glad to hear that you're enjoying the picture quality of the TV. The X900H is engineered with picture quality in mind, complemented by Full-Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Excellent TV beware of open box selection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television picture is excellent however item was purchased as open box excellent upon opening remote was not included. Description of open box excellent says includes all parts and accessories. Customer service chat directed me to contact store via email which I did and received no reply.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UncleDonny, thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV. We're glad you like the picture quality of our product. We're sorry to hear that you have an issue with your SONY remote. We would like to review your file to better assist you. please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Case Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X800H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google assistant very smart ,picture is beautiful.I like it....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the sound bar and sub are working great also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 900h

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and love the picture quality Sony is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gopro,

      Awesome! We're glad that you are enjoying the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Vrr

    Rated 2 out of 5 stars

    Avoid if you're a gamer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv on the promise of VRR/allm with all the other hdmi 2.1 features via update. Now Sony has stated that this TV will not get vrr/allm @ all. If I could take this tv back I would.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis,



      Thank you so much for reaching out!



      Last week, a U.S. Sony Support article was updated and incorrectly removed the reference to future support for VRR and ALLM for the X900H series.



      Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472



      Our apologies for any confusion this may have caused! Please let us know if you have any questions.



      -Ralph Sony_US

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Really enjoy gaming on this Television

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaming,

      Good to know that the TV is perfect for your needs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv, no issues getting things set up. At first wished it was brighter, but after a week and messing with settings, it looks fantastic. Now just need to get a PS5 for it. Oh and Android playstore is very good and easy to sideload apks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick,
      Great job! We're thrilled to hear that you already found the best picture setup that makes your viewing experience more fun and entertaining! Glad to know you like the ease of use of Google Play Store to get more apps. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is everything I was looking for in a tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Awesome! We're glad to hear that you appreciate the quality of this X900H TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X90H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture is so clear and vibrant. Excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giio36, good to know that you like the picture quality of the TV. The X900H is engineered with picture quality in mind, complemented by Full Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it nice picture sound everything oh yea

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Topf1ve123,

      We're glad that you're enjoying the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the new game system PS5 can’t wait!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneDre,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Ready for ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded TV for ps5, will mainly be used for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chach, you definitely made the right choice! The X900H is engineered with picture quality in mind, complemented by Full-Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv! Beautiful picture, with every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chabre,

      Great! We're glad that your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Don’t get it for 120 FPS gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cool,
      Thank you sharing your experience with us. We're glad to know you like the great picture with your X900H TV. May we know the issue that you are having when displaying a picture with 4K 120hz? Please make sure that the software is updated as it includes key features, applications, bug fixes, and feature improvements. You may also find this link helpful on displaying 4K 120hz from another device. https://www.sony.com/electronics/support/articles/00141961

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for purchasing Sony. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality amazing sound and video quality

    I would recommend this to a friend