Customer Ratings & Reviews
- Model:
- XBR55X900H
- |
- SKU:
- 6400733
Customer reviews
Rating 4.6 out of 5 stars with 929 reviews
(929 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great TV at reasonable price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image and easy to operate. Love this TV.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
stephen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good to watch and easy to work with , no problem to putt together
I would recommend this to a friendBrand response from SonyListens
Posted .Hi supton1955,
You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Hdmi
Rated 5 out of 5 stars
SONY X900H 55 INCH 4K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS THE CHEAPEST 2.1 HDMI TV IN THE MARKET EVER
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Picture is great easy operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a non tech older guy. The tv is easy to operate
I would recommend this to a friend Rated 3 out of 5 stars
Good TV for Gaming and HDR/4K Bad for Side-Viewing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV because of all the reviews and testimony of others. I just returned my TV yesterday because of the lack of ability to display a lower resolution picture provided from my cable service. The picture was always washed out and did not have the brightness and quality of our 2012 Sony TV. At the HDR and 4K level it performs well but since I do not do any gaming or subscribe to any HDR or 4K programming, it was no good for me. One other item is that you truly have to watch this TV looking straight at it. Even if you are just 10% to the side trying to watch is not enjoyable. Again the TV works fine but I just think that all the 5 star reviews must be from folks who do gaming or subscribe to the high resolution streaming services.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FloridasandCA,
We regret to hear that the TV was returned because it didn't perform to your standards. Your feedback about the picture quality (for lower resolution) and the viewing angle is greatly appreciated. Rest assured that this will help us improve our products.
When a video in SD quality is being scaled up and played back, the quality will look poor, even on an HDTV. A video must have HD quality to be played back at high quality on an HDTV. A video with SD quality cannot be converted to HD quality or displayed in SD resolution without stretching. However, by adjusting the Sharpness and Picture Mode of the TV, the quality can be improved. The X900H has picture settings where you can adjust the picture quality to your needs. This might have changed your experience with the TV.
Thanks for sharing your review and we hope you consider Sony in your future purchase.
-Ralph
Rated 5 out of 5 stars
Wonderful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mid class tv that meets my needs in preparation for the PS5. The 4K is amazing and the last of us 2 looks great as well. I use it for gaming and streaming mainly. The sound is a little low, but still good. I would recommend this for gamers.
I would recommend this to a friendRated 5 out of 5 stars
Worth the money for 4K console gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. I originally bought this being highly recommended for 4K console gaming and it defiantly was the right choice. Plus I’ve always used Roku/Roku TV as a streaming device or OS. This TV uses Android and it is an incredible change I didn’t know I wanted. Great TV worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamB,
You definitely made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
An Excellent Gift for an Ailing Son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't actually seen this TV in use, but we do have the 65" version. We gave a 55" model to our son who is recovering from cancer. He loves it! He's a very tech-oriented person and said this is exactly what he would have bought for himself. So it was a big win in every way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigBlonde, Fantastic! You definitely made the right choice. We are delighted to hear your son loves the features and overall impressive performance of his new Bravia TV. Good to know that this TV was a great gift for your son. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you so much for giving the product a perfect rating and for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Buyers Remorse
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a little over a year since I purchased this tv now and I can honestly say I am regretting it more and more. Pros- picture quality is good HDR is decent Great color accuracy out of the box. Cons- Still waiting for promised features. Blurry screen when using 4k/120 from a PC or an Xbox series x Every update seems to cause more problems while others are not being fixed. Overall I regret buying this tv. The latest update caused my tv to have local dimming issues and I gave up contacting Sony for these issues. I am very unhappy with my purchase
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gozz7,
We regret to hear that you're having an issue with the features of this TV. This TV supports features specified in HDMI 2.1 such as 4K 120Hz, eARC/ARC, ALLM, and VRR. Features will be available via a software update. We recommend updating the software of the TV into v6.1020. This update added the support for NEXTGEN TV (ATSC 3.0), Apple TV app and support for the 4K 120Hz signal format to allow for PlayStation®5 compatibility. To set the TV HDMI® signal format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
Select Settings → Watching TV → External inputs → HDMI signal format.
Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X900H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Lots of options to choose from when watching.
I would recommend this to a friend Rated 5 out of 5 stars
Maybe a fan boy!?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving getting back into Sony products again. with the android OS makes for a quick, 1 button action feel once all setup. All i do is stream content or use my PC on it. I am very happy with this 4K and dolby atmos look and sound with a sony soundbar to give an immersive effect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GingerFanboy,
You're always welcome in the Sony family. Good to know that you're having a great time with this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.
~Ralph
Rated 4 out of 5 stars
X900H review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part it is good but it does have blooming around logos when loading and in dark scenes when streaming it is grayish white and it won't let me change the size of the picture I would possibly look at other options but if you want the size constantly full or have a ps5 gamer then the tv is for you
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dougyfresh, Thank you for taking the time to review the X900H. We appreciate your feedback on this Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. The LCD screen is made with high-precision technology to achieve a high level of performance and picture quality. To achieve this level of performance, the backlight setting of the TV is set to maximize the screen brightness. However, you may notice uneven brightness on the TV when watching in a dark environment or when the screen is blank. This condition is normal and not a malfunction of the TV. For more details, please check the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00030311
Thank you for sharing this feedback. Jay
Rated 5 out of 5 stars
Got what I paid for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was exactly what was advertised. They delivery men were courteous and gave me tips to make sure I didn't have problems with set up. TV works amazing, got this with the Soundbar deal for my PS5 as a birthday gift to myself and was definitely money well spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sherwin,
We're glad that you're happy with your investment. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Great TV.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV. This is my 1st 4k TV, and it works very well. Just make sure you're direct streaming instead of trying to use a firestick for 4k, since the firestick seems to bottleneck 4k streaming quality.
I would recommend this to a friendRated 5 out of 5 stars
Great buy for current multimedia needs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Got it originally to strictly use for my PlayStation 5, works great and let's me use the PS5 to it's max on graphics and speed. Also now use to stream apps and shows, now issues, runs and loads fast.
I would recommend this to a friendRated 5 out of 5 stars
Family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Sony Bravia! The deliver process was not so great. Deliverers called, did not reach us, came an hour and a half earlier than the given delivery time. Did not knock on our door and left a note saying, “sorry we missed you...”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramclan,
We're glad that you like the amazing features of the TV. In regards to the delivery process, you may want to contact Best Buy and make them aware of what happened. Thanks for sharing your review and for choosing Sony!
-Ralph
Rated 5 out of 5 stars
I recommend this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been enjoying this TV for a bit and cannot find anything negative to say. I would recommend purchasing this if it fits your requirements (size, features, etc.) Honestly I was looking for a Fire TV and chose this instead. Very happy I did.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CJ60,
You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!
~Ralph
Rated 5 out of 5 stars
Ms.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad representative who came yesterday was very pleasant and explained how the system worked. He was able tp clear the problem and explained that at this point we do not need a sound bar and was able to clear the problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gibson, thank you so much for the perfect star rating. We are thrilled to hear you are happy and satisfied with your new X900H and service from Geek Squad! We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great tv.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely buy it again. I have a PS5 kw and would love to have tried it on this Tv. I returned for personal reasons and nothing to do with the quality. If you are looking for a tv with VRR I’d recommend LG NanoCell 85, 90, or 99
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PandaViZion,
We're glad that you had a great experience with the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We hope you consider Sony in your future purchase. Thanks for sharing your review.
-Ralph
Rated 5 out of 5 stars
Tomas From Geek squad is the BEST !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tomas, the tech that came to my house was Extremely knowledgeable , professional, He told me things that I was not aware of ! There are not enough NICE words that I can say about Tomas. He was & is AWESOME ! Thank you Tomas !
I would recommend this to a friend













