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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 929 reviews
  • Rated 5 out of 5 stars

    Best tv I've had

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving this tv with my PS5. I was hesitant to spend so much on a TV but I haven't regretted it for a moment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, We're glad to hear that you love the compatibility of PS5 to the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, got it for next gen consoles and im loving it. If theres no update for 2.1 hdmi all you need is a usb to install manually!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthewray47, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV with great flexibility!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great flexibility! The apps choices give me a ride to work with… One of the main reasons why I love this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Classic, Awesome! We're happy to hear that you are loving the TV quality, flexibility, and app choices. the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin Sony_US

  • Rated 4 out of 5 stars

    Sony X900H

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, only reason it’s not 5 stars is because Sony hasn’t released their (stable) software update that includes hdmi 2.1 support or VRR support.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joshualzn,

      We appreciate your review of the TV. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Cons mentioned:
    Vrr

    Rated 3 out of 5 stars

    Great tv for most people.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but doesn’t have vrr. Sony promised the feature but I’m going to return and buy the 2021 Sony x90j instead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GallEMcOxbig,

      Thank you so much for reaching out!

      Last week, a U.S. Sony Support article was updated and incorrectly removed reference to future support for VRR and ALLM for the X900H series.

      Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472

      Our apologies for any confusion this may have caused! Please let us know if you have any questions.

      Thank you,

      -Ralph
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, perfect for the PS5. The HDR is stunning on Netflix shows that have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a friendly associate named Kyler who was knowledgeable enough to help us make our decision about what TV we would like best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nettie, That's great! We're glad to hear that! Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good so deliver the products. Products are working fine as expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycustomer, Great! Good to know that you had such a wonderful shopping experience and you're satisfied with your purchase so far. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Got it for ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is easy to setup and remote works with ps4 out of the box. HDR is great playing Spider-Man nice to upgrade watch movies in 4K

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cbaze1996,
      Awesome! Thank you for such a great review. We're glad to know that you're enjoying the HDR feature, ease of use remote and settings on the TV. Good to know that you found the vest TV for the PS5. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Don't hesitate, BUY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best TV I've owned! You literally couldn't ask for more features on a panel, only one out ready for the PS5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhawk418,

      We're glad that you found the perfect TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Tv shuts off at random times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture when the tv is on. Its keeps shutting off at random times and the sleeper timer is off.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, thank you for your review. While we are pleased you are satisfied with the fantastic picture quality of our X900H Full Array LED 4K Ultra HD Android TV, we are sorry you are encountering a random power off issue. If you haven't yet, we recommend you try following the steps provided on this links as it helps you solve the power-off issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00202021
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00032613

      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
       
      Thank you for letting us help assist you.
       
      Sincerely,

      Romeo Sony_US

  • Rated 4 out of 5 stars

    A Great TV with 2.1 HDMI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great mid range TV that has 2 ports for 2.1 HDMI. Once you figure out how to use the settings adjusting the external outputs is a breeze.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Solji,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Heaven

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my bedroom and couldn’t be any happier. This tv has tons of apps and options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny,

      Awesome! We're glad that you like the supported apps and amazing features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Sony tv from a very knowable young man. Had to order it and it was there when they told us it would be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolV,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV for the Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Has been a little buggy (TV will restart sporadically) but I expect that to be patched out in the coming months.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JMR2, We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
      Regards, Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    SONY Bravia still bedt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY continues to show the best TV products. Only complaint is that the inputs are inconveniently close on the back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVJack,

      You made the right choice with Sony products. We also appreciate your 5-star review of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Your feedback about the input placement is greatly appreciated. Thanks again for sharing your review and for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great to pair with a ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv because Sony advertise it to be a great pairing with a ps5. It actually is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the clarity and contrast that this new TV provides. Geek Squad did a great job of preparing the set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewTVfromBestBuy,
      Awesome! We're happy to know that you like the clarity, contrast and installation on the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the vizio 4K. I bought this tv fir the ps5. You have to update the tv manually to unlock 120fps at 4K.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevinetter,

      We're glad that upgrading to this TV was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 900 series 55 "

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is and has always been a high-quality product. My previous Sony is 13 years old and is still working great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyfan, we're glad you like our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl Sony_US