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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 929 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this and a 75” version. This was for a birthday gift for a friend. He was speechless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,

      Awesome! We're glad that the TV was a perfect gift for your friend. The X900H is engineered with picture quality in mind, complemented by Full Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Purdy Kolurs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It accomplishes most of what I want. HDMI 2.1 features are rolling out way slower than I like though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrookedTongues,

      Thanks for sharing your review and experience with the X900H TV. Your feedback about the HDMI 2.1 features is greatly appreciated. For the latest news and updates, please refer to our support website:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h

      We hope you continue to enjoy this amazing TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    A Couple of iIssues for a Pricey TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a nice television but there are a few things that I don’t like about it. The looming around white text is severe but white text on a black background doesn’t happen often. Also the panel displays darker corners on a predominately white or light colored screen. If I had to do it over again I would probable return the set as it was expense at 969 plus tax.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennySmith, Thank you for choosing and purchasing our Sony X900H Ultra HD Smart TV. We're sorry to hear that you have an issue with your SONY unit. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please follow this link to better isolate the issue:

      https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_01.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the X900H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Earl Sony_US

  • Rated 5 out of 5 stars

    Flash drive saved my photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer and Geek Squad transferred my documents and photos to a flash drive. Thanks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound to soundbar is delayed, usually 5-10 seconds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondering the above occurs. A few times couldn’t get it at all, so had to turn off system and start over. Any suggestions?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi None, we regret to hear that the sound from your soundbar is not synced with your TV. You may refer to this link for troubleshooting steps to help resolve the issue:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00026069

      Should you need further assistance, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Ralph
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Not sure it’s better than a samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by salesperson Sony is better than Samsung I can’t tell the difference I don’t think it was worth $130.00 more

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yankees, choosing this TV will definitely be worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, as advertised! Replaced my old 1 and I'm throughly satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChiefsKingdom1, Amazing! We're pleased to hear that you are satisfied with your purchase. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Vrr

    Rated 1 out of 5 stars

    VRR/ALLM - Sony lied?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great tv but Sony just came out saying they will not be enabling VRR or ALLM. Bought this for my series x and specifically for gaming as was advertised and then they go and take out half of the gaming features. Unacceptable. Need to find a way to return.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph,



      Thank you so much for reaching out!



      Last week, a U.S. Sony Support article was updated and incorrectly removed the reference to future support for VRR and ALLM for the X900H series.



      Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472



      Our apologies for any confusion this may have caused! Please let us know if you have any questions.



      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is the TV with the BEST image, of course, OLED is better but at a higher price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Becky, you won't regret purchasing this TV. We're glad that you like its picture quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with the ps5. Would recommend it has a lot of streaming apps

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuy,

      Great! We're glad that you are enjoying the supported apps of the TV and its compatibility with a PS5. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great product from Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv performs great overall at the moment its the best one in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, probably the best you can get for the price. Sony build quality is top notch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tperhac,

      Great! We're glad that your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Ps5 ready

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reviews on YouTube had to see for myself great 4k. If your looking to buy for sports would suggest another tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chin,

      We appreciate your review of the TV. This TV would also work great on sports channels and content. The X900H is equipped with the X-Motion Clarity, which uses object-based motion processing to compensate for low frame rate content. This will make the motion in sports, action, and gaming smooth and detailed.

      Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! The features offered for the sale price made it an easy decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bbyddy,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving everything about this TV, I cant wait to see how it does with the PS5 next week

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drab,
      Awesome! Thank you for the 5-star rating. We're glad to know that you love everything about the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite SDR and HDR movies, TV shows, and games. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality and worth the money. Cant wait to watch football on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raymond35, Thank you for the 5-star rating! We're glad to hear you feel that the X900H is worth its price. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Really great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has every function i need to optimize my PlayStation's Games needs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Punz84,

      Awesome! We are glad you are happy with the performance of the TV for your Playstation. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Go buy one today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy! I needed a new upgrade and this fit the bill perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Photography,

      Great! We're thrilled that upgrading to this TV was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's dope... Get you one They want more characters... But.. yeah, the tv is dope

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Funboy,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony X900H Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great on this TV a huge improvement on my old TV. Worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenF, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Discover how real pictures can be when you bring out the fine details. Our Acoustic Multi-Audio™️ includes two sound-positioning tweeters at the back of the TV that enable sound to follow the action, for a truly immersive experience. Dolby Vision brings scenes vividly to life for authentic viewing, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony. -Jess Sony_US