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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 929 reviews
  • Rated 5 out of 5 stars

    Learning about our new smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technicians. Quick fix to our issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmartTV,

      Thanks for sharing your 5-star review of the TV. We're glad that everything is already working properly.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just happy with it and the service, need not say any more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Butch,

      We're thrilled to hear your 5-Star review of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving this TV. That 120 fps with the ps5 is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xBE4N,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great hdr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I've owned great upgrade from x800g great contrast hdr

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bayman,

      Great! Good to know that upgrading to this model was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    TV Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine I’m still working in regards to the set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi santograziano,

      We're thrilled to hear your 5-star review of the XBR55X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We hope you'll have an excellent experience with the TV. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Television at its Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Still learning how to use all the features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wonderful,

      You made the right choice with the Sony X900H! For more information about the functions of the TV, please refer to this link:
      https://helpguide.sony.net/tv/husltn2/v1/en-003/index.html

      We hope you continue to enjoy the amazing features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awsome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Connected to my ps5 and no issues yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gusgus, We are happy you like your new Sony Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate your detailed review. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for only three weeks. Occasionally the TV turns itself off. In addition, the remote is very unresponsive. Trying to change channels often requires hitting the Same remote Button several times. Today the remote just quit changing Channels. Expensive tv for so many problems! Couldn’t recommend this tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sys1, this is definitely not the news that we would like to hear. To help resolve the issue you're having with the remote, please refer to this link:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00030297?model=XBR-55X900H&category=televisions-projectors-lcd-tvs-android-

      Performing a factory reset may also help resolve both issues:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00159487?model=XBR-55X900H&category=televisions-projectors-lcd-tvs-android-

      The TV comes with a 1-year manufacturer's warranty. If still not resolve, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:

      Additional Information regarding your experience with the X900H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. The salesman was not knowledgeable. Bye

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fatboy,

      We are glad you like the television. Please be assured we take this feedback very seriously and continuously strive to improve our products. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Installers did a professional job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PSBERN,

      We appreciate your 5-star review of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great budget for the movies and documents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv trust me just make sure to get the right set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Souhail, we appreciate your 5-star review of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 4 out of 5 stars

    sony 55x900h

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv sony is number one I have always count on sony to be the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smartandroidtv, Thank you for taking the time to review the X900H. We're very grateful for this positive feedback on this new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service including installation and use of technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB installed this Sony tv. Great experience! Xxxxxxxxxxxxx

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harley, we're happy to hear your amazing experience with this TV. The X900H is engineered with picture quality in mind, complemented by Full-Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    ITS ABSOLUTELY FANTASTIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV EVERYTHING IS GREAT AWESOME FANTASTIC AWESOME TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ray123,

      Awesome! We're happy to hear that you're having a great experience with the TV. The X900H is engineered with picture quality in mind, complemented by Full-Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    nice tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi goodrevview,

      We're thrilled that you're enjoying the amazing features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    J

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I would recommed everyone...............

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iiii,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Sony 900H

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine TV for under $ 1,000. Very quick Android TV interface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rdmoore,

      We're glad that you are enjoying the responsiveness of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice image quality, excellent for ps5 .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocha0422,

      You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged , East to install and Incredible picture.

    I would recommend this to a friend