Customer Ratings & Reviews
- Model:
- XBR55X900H
- SKU:
- 6400733
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 55" Class X900H Series LED 4K UHD Smart Android TV's picture quality as top-notch, with excellent sound and color. They also appreciate its affordability, ease of setup, and suitability for gaming. However, some users have concerns about its Wi-Fi connectivity, lack of VRR support, and the absence of a backlit remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture quality
love the color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we replaced 2 TV's going to larger and modern style in each case. Long overdue but worth the wait. Both TV's are perfect fits and so enjoyable! We love the larger screens and the color is so beautiful and vivid. Glad we took the plunge!
I would recommend this to a friend - Pros mentioned:Hdmi, Picture quality
Another amazing TX from Sony.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another amazing TX from Sony. Not quite the quality of the 950 series but the HDMI 2.1 support and forthcoming VRR will make it the perfect TV for next-gen gaming. Lighting fast interface and solid app performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sinjin,
We appreciate the 5-star rating and we are glad you like the smart features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games.
Thank you for choosing Sony!
David
- Pros mentioned:Ease of use, Picture quality
Sony 55” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had other Sony products and this TV is by far the best purchase I’ve made. The picture color and depth are superb. Sound is clear with ambience. It was easy to set up and put together. Thank you Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony55TV, We are thrilled to know that your new Sony TV is by far the best purchase you’ve made. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Vincent
- Pros mentioned:Picture quality
Sony 900 series TV & Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony TV and sound bar are excellent. Matthew and Travis were excellent with the instillation. They were on time, respective of our home, wore safety equipment and were early with the appointment. The only issue we had was that we were not told we could bundle the sound bar with the TV to save money. Our first visit to the store was to buy the TV. We were discussing a sound bar purchase but decided to use our old system due to high cost of a good sound bar. When I got home and looked Best Buy web site I discovered the upper end TV could be purchased with a good sound bar. I went back to store and it took 1 hour to straighten the purchase out. Have to go to 3 different people to refund and repurchase both items. With travel I invested 1.5 hours of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Range,
We're glad that you are enjoying the Sony X900H TV. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Picture qualityCons mentioned:Vrr
Great movie and video not for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this tv will not support VRR or ALLM if you are a gamer with a xbox series X game console but putting that aside this tv is amazing for movie and video content highly recommend this tv for movie watching and videos and sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Delo,
Thank you so much for reaching out!
Last week, a U.S. Sony Support article was updated and incorrectly removed reference to future support for VRR and ALLM for the X900H series.
Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472
Our apologies for any confusion this may have caused! Please let us know if you have any questions.
-Ralph
- Pros mentioned:Picture quality
Get this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the "midrange" this is it. If good picture quality is important, I wouldn't go cheaper than TCL 6 series. If you're worried about quality control, then this is your next "budget" option. If you're looking for hdmi 2.1 to work perfectly, your only option is the CX OLED or to wait for 2021 models. This wipes the floor with the Q70T or nanocell 90. Q80T is more expensive and doesn't support Dolby vision. 900H is the best middle ground between the junk TVs and the fancy OLEDs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dtech,
You made the right choice with the Sony X900H TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
HDMI 2.1 features like support for 4K120 and eARC have already been added via a software update. VRR and ALLM will be available via a future software update. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.
For instructions on how you can set up your X900H to support a 4K 120Hz signal from another device, please follow the steps provided on this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00254067
Hope this helps. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Picture qualityCons mentioned:Vrr
Sony fails to deliver promised features
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good picture quality for your average TV/ movie viewing. I bought this TV for the promised gaming features for my new Xbox Series X. In 120hz mode (which you can't use with Dolby Vision) the 4k vertical resolution is halved (not true 4k). Almost a year after release and we STILL don't have the promised VRR or ALLM. Also there still seems to be audio dropouts when using eArc. Pretty big let down for my first Sony TV. I won't be buying another. Better off spending a little bit more to get all of the features you want.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gunny,
We regret to hear that you're having issues with this TV We apologize for the inconvenience. This TV has the latest software version v6.0466. Added support for the 4K 120Hz signal format to allow for PlayStation®5 compatibility. On this update, you will need to set the TV HDMI Signal Format to Enhanced format for your source device to recognize the 4K 120Hz capability of the TV. Make sure your device is connected to the HDMI 3 or HDMI 4 input on the TV using the supplied Certified Premium HDMI cable.
1. Select Settings → Watching TV → External inputs → HDMI signal format.
2. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
The X900H will support the VRR and ALLM via a software update. Make sure your TV always has the latest software updates set Software Auto update to ON.
We are aware of the audio dropouts issue and working on a resolution. Does your TV connected to the audio system or using only the TV speaker? In this case, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900h/articles/00250275
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X900H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
You can’t go wrong with Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having to replace our last Sony, which lasted 12 years, we looked at other brands but kept coming back - Sony just makes the best TVs. Easy set up. Great picture! We are thrilled with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justjen, That's very generous of you! Thank you for the kind words and review of your X900H Full Array LED 4K Ultra HD Smart Android TV. You definitely made the right choice with this TV for an upgrade. We're glad you are happy and satisfied with the features and exceptional picture quality of your new Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you so much for trusting Sony! Have a great day! -Jess
- Pros mentioned:Color, Picture quality
As advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy and safe for curb side pickup. Picture quality and color beats Samsung in my opinion. Easy setup and got it working 10 min after removing from box. Time will tell how long product will last.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tyrone,
You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for choosing Sony!
-Ralph
Good advanced features but with irritating issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the 55 inch model. TV is wall-mounted in my master bedroom. For those considering this model, I've listed positives as well as negatives below. Personally, had I known that I would encounter the negative issues listed below, I would have chosen a competitive model that's priced $300 less than this Sony model Positives: 1) Accurate color out of the box; realistic without being overwhelming 2) Trouble-free connections to online apps 3) Ability to receive Next Gen or ATSC over the air signal. This tv will receive free 4K signal once those programs are made available by local stations; 4K signal is expected to be available in the SF bay area by the end of 2020. Before I discovered this tv model, I was prepared to pay upwards of $250 for an outboard 4K decoder, which is still under development as of this writing 4) Variable refresh rate for gamers; I have to admit this feature is more for my son than for me but still an added feature Negatives: 1) WiFi connection repeatedly disconnects after periods of non-use. The only way to get connection back is to either restart tv or unplug power cord. This defect only started after a firmware update roughly two weeks ago 2) Weak bass from speaker system even after setting bass to maximum. I ended up buying a surround sound system to augment overall sound 3) Dolby Vision HDR did not work when playing 4K disc from LG ultra HD player. I had to purchase a Sony branded ultra HD player for Dolby Vision to work
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Best Gaming TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV for 120 Hz gaming! Both PS5 and Series X run and look like a dream on this TV. Netflix, Disney Plus, and Vudu all look so crisp and vivid and unbelievable. Definitely the best choice in tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LiveLaughNut,
You made the right choice! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Ease of use, Picture quality
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was easy to install and is easy to use. We are streaming all programs and the picture quality is great. The TV has many functions that I am not sure I will need but am exploring the possibilities..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrsg,
Great! With all the amazing features and functions of the TV, you'll definitely have a great experience using it. The X900H is engineered with picture quality in mind, complemented by Full-Array LED, TRILUMINOS Display, and X-Tended Dynamic Range technologies contributing to an experience that accurately portrays everything you watch and play. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Picture quality
Satisfied Customer Rich M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to see what size TV (50”-55”) would accommodate my space. The floor person I talked to told me they had free home consultation. I agreed. A geek squad member came to my home, made the assessment & confirmed that a 55” would work. I knew the Sony I wanted & was able to purchase the TV through this person. He was very knowledgeable & had the answers to my questions. I am well pleased with this TV. Picture is very sharp. Size makes you feel like characters are right in your room. I am pleased with service from Best Buy. Excellent rating*****
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
Good to know that this TV is perfect for your setup. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
~Ralph
- Pros mentioned:Picture quality
My first smart TV.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart TV, so in addition to the picture and sound quality, I appreciate connectivity and streaming features. Before HBO Max came to Amazon Fire devices, I used it on this TV, and it was the smoothest that this service has ever worked for me. It's also my way of future-proofing myself, with its 4K capabilities and some of the HDmi ports getting HDMI 2.1 updates (though I don't have anything yet to take advantage of that). My only real gripe is that there have been instances where the TV reboots itself, with a warning coming when the sound comes out. Fortunately, a Google search and a Reddit sub-forum that Google led me to helped me find the settings to change so as stop this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianS,
We're glad that you're enjoying the amazing features of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
We're glad that you've been able to resolve the rebooting issue. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Ease of use, Picture quality
TV Heaven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Easy to use streaming apps. Big improvement over our old television. Set up was done quickly and the tech was knowledgeable and helpful. Good all around experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyVIewer, Awesome! We appreciate your feedback on the picture quality and sound of this new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for sharing the positive review. Jay
- Pros mentioned:HdmiCons mentioned:Vrr
Decent TV, no VRR
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad TV, but at the price point it's hard not to spend a couple more hundred for an OLED. Sony still not having VRR is a bummer. But other than that, it works great with Xbox and HDMI 2.1.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bearhound,
You made the right choice with the Sony X900H! VRR is already available via software update. You may refer to this link for more information:
https://www.sony.com/electronics/support/lcd-tvs-android-xh90xx_x90xxh_x91xxh_xh92xx-series/xbr-55x900h/software/00270055
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Color
Surprisingly Enjoyable Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was honestly really surprised to how much I ended up enjoying this tv. The full array is really impressive as it handles blacks AMAZINGLY well for an LED tv. One gripe I have with it is that Dolby vision has two modes, a light and a dark mode and I guess having some kind of auto-light sensor detector would be annoying, you have to switch between the two modes if you want to match the lighting ambiance of the room. I usually leave it on Dolby Vision as I prefer deeper colors for most of the content I watch. Gaming wise, the input lag is top notch and handles 4k console gaming really well! It says it supports VRR and my xbox one can enable 120hz on it, but i have not tested that feature yet, as Id rather wait until i have either a PS5 or Series X to test that out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nodisplayname,
We're glad that you like the picture quality of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Support for VRR will be available via a future software update.
Your feedback about the Dolby VIsion function is greatly appreciated. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Hdmi
Sony x900h
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the money and playstation 5. Also they have 2.1 hdmi which is a big plus. Picture is great with 120hz refresh rate. The only down side is the sound which is ok.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xboxx,
We're glad that you like the picture quality of the X900H TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Your feedback about the sound quality is greatly appreciated. Make sure to take advantage of the sound settings of the TV to tailor-fit the sound quality to your needs. Thanks for sharing your review and for choosing Sony!
-Ralph
Sony X900H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was one of the many affected by the winter storm in Texas as my apartment got flooded from busted pipes. My TV was among the items destroyed so I looked for a new one. My old TV was the Sony XBR-55X800G and I loved it. However my insurance was paying me for replacements so I decided to look at the higher end models. My choices were the X900H and the X950H. Both are great choices however it came down to price and usage. If visuals and the processor are your main concerns, the 950 is your best choice. If you game and want a cheaper option, go for the 900. Ultimately, I went with the X900 and am happy with my choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Niamoni, Excellent choice! We're glad that you are happy purchasing the X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Sony Does It Again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great TV! Very sleek compared to our old Sony TV. Awesome picture and 4K! We considered an LG Nanocell 90, but we know that we made the right call. The stand didn’t clear the Sony sound bar we have, but I had a stand from Amazon that fit perfectly. I would advise to have a sound bar hooked up. The sound quality isn’t the greatest, but my Sony sound bar makes up for it. Make sure you figure out what size is right for the room you are going to put it in. Having dark curtains will help with the sun reflecting from the windows. We are very happy with this TV! Get the protection plan. It will save you money on installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Judd,
We're glad that upgrading to the Sony XBR55X900H TV was worth it. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thanks for the recommendation and for choosing Sony!
-Ralph