Customer Ratings & Reviews
- Model:
- XBR65A8G
- SKU:
- 6331595
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the picture quality of the 65" Class A8G Series OLED 4K UHD Smart Android TV as fabulous and excellent overall. They appreciate the OLED display for its vibrant colors and deep blacks. The TV's color is also highly praised for being sharp out of the box. Although some find the remote control to be lacking and the TV expensive, many customers are pleased with the price they paid.
This summary was generated by AI based on customer reviews.
Bad tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has turned out to be crap. Lags and is very slow to load up, has to be unplugged to reset all the time. Looking into warranty now.
No, I would not recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a new 65 in. TV at Best buy ,and just love it
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly had issues with the tv in the beginning and it was the start of the pandemic. I was told i could exchange and the staff in the store were so rude about a tv i purchased 3 days ago.
I would recommend this to a friendMy 15 year old Sony looks better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a LG OLED 3 years ago. Screen burned in after just over two years. But the picture was fabulous on every Cable channel. Decided to go back to Sony. From the moment it was turned on you can tell the picture was not as sharp. The geek squad expert played with every setting. Then informed us it was our cable box was outdated. I exchanged that cable box for a new one. Still looks like crap. Cannot help you if you want to channel that has an older black-and-white Cannot help you if you want to channel that has an older black-and-white TV show. Completely out of focus will give you a screaming headache to watch it. The LG is a better TV, but be sure to buy the extended warranty. Because I doubt the screen will last more than two or three years Because I doubt the screen will last more than two or three years.
No, I would not recommend this to a friendDecent Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and the brand, this television is ok. Was a little disappointed in the picture quality when viewing sporting events.
No, I would not recommend this to a friendAfter 4 months, “shadow” stripe on screen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing all of the recommended checks, the faded stripe is still there! The Best Buy chat person was extremely not helpful and gave me a number to call for warranty that immediately disconnected. After finding Sony support chat, I am not sure what the outcome will be.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv presents a good picture at this time, we shall see.
No, I would not recommend this to a friendbeautiful tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not very happy with the GEEK SQUAD I don't like the brackets recommended by best buy to hank the tv on the wall. There isn't much I could do about it now I guess I'm struck with the installation set-up just like I have been disappointed in the past
No, I would not recommend this to a friendReally dark picture. Returned and bought LG C7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the tv but the picture was very dark. No matter how I changed the picture settings it would always revert back to a dark picture. I ended up swapping it out for the LG C7 and I am way more impressed.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Open box. Didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept turning off itself. Every 10 minutes. Good picture quality. Too bad it was a bad tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, BoyLito,
Thank you for choosing and purchasing our Sony A8G 4K OLED UHD TV.
We're sorry to hear the power issues you are having with this TV. This is usually not the case with our TV or the experience we want you to have.
Have you tried to reset the TV? You can isolate this issue by following the troubleshooting steps from the link below.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xbr-65a8g/articles/00032613
If the issue is unresolved, may we contact you to help? If so, please email the below information to [email protected] or call us at 1-800-222-7669. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8G
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jay
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv not came w control remote The salesman his not friendly
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in November of 2019. The screen is now starting to give out. While watching, the screen will fade and lose color. I will be checking into the warranty for this TV because after the money I spent and after a short amount of time this TV should not be malfunctioning.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k looks good , but when you watch regular tv looks like any other tv
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Refresh rate
Great for Movies and some gaming.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Amazing picture and great for gaming. However, the Salesman lied and said the TV had 120hz refresh rate. It doesn’t. Was a young guy and I’m sure he BS’d his way through the sale. As you can imagine it was too late to exchange it once I discovered it.
I would recommend this to a friend 2nd bad Sony
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Sony. Has line going up and down. Luckily this one did it within one year time of purchase. Other one went on after 13 months. What happened to Sony? Used to be a good brand.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Let’s talk about quality , impressive customer sev
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing tv I ever had super modern , great quality still today works amazing no issues and looks like new tvs from 2024 but better. Get it yours Let’s go Sony
I would recommend this to a friend Great contrast, poor functionality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color contrast, but it crashed everytime we opened netflix. A full reset did not fix the issue. Returned and got a Samsung q80 instead.
No, I would not recommend this to a friendIt didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked it up brought it home and it didn’t work. The first Sony tv I bought and the last one for sure. Samsung makes a much better tv
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a horrible experience with the employees and their sub contractors they use for their installations.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi buyer,
Thank you for choosing and purchasing Sony A8G 4K HDR OLED TV.
We’re sorry to hear about your shopping and installation experience.
How do you like the TV itself? Is there any additional help that we can provide you with the TV?
If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8G.
We are sorry for the inconvenience and hope to speak to you soon.
Sincerely,
~Ralph
Piece of crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been trying to call bestbuy about numerous issues and nobody in the East Hanover store ever answers.
No, I would not recommend this to a friend