The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 383 reviews
Rated 5 out of 5 stars
Great Service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Salesperson was great, and very helpful. Will return for more great services and great Products, especially Sony
We are so glad you had a positive experience with the salesperson and found the perfect TV for your needs. We truly appreciate your loyalty and look forward to helping you again in the future.
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
TV that fits the room!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a very pleasing TV to the eye. Good size, clear bright pictures. Crisp sound. Good upgrade.
Thank you for sharing your experience with the K65S30. It’s wonderful to hear that the picture quality has met your expectations, especially in a bright family room! The K65S30 boasts exceptional brightness thanks to advanced backlighting, delivering vibrant colors and sharp details even in bright environments—perfect for movies, sports, or gaming. Thank you for choosing Sony!
Best regards, -Fred
Rated 5 out of 5 stars
WORTH IT
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best picture and sound quality there is! This is the best TV I’ve ever watched.
Hi RabetK, Many thanks for your positive feedback! We're happy to hear that you are impressed with the exceptional picture quality of your new BRAVIA 3 TV. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Outstanding picture, for the price
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Flawless Open Box Item, beautiful picture! S-O-N-Y
Hi MikeTheLSUTiger, nice! We're glad you like the picture quality of our product! Thanks for choosing Sony. ~Earl
Rated 2 out of 5 stars
Hope Sony Bravia #4 works out
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I waited 2 years for my Sony Bravia and the first on lasted 12 months then black screen of death..Second on was delivered the day after Thanksgiving ruining my plans..It came with scratches which I called about immediately..It lasted 5weeks-a Sony Bravia 65” brand new and Google TV glitched out..Now I’m waiting on TV #3 in 14 months and still not satisfied..Delivery today on TV # 4..Hopefully Best Buy and Sony will deliver what I’ve paid 4 times for and waited to surprise myself..This TV when working properly is amazing,I even purchased a Google Chrome Streaming for my other TV and love it so I’m willing to try again
Hi MarciaB, thanks for choosing and purchasing our product. We're sorry to hear about your experience with your Sony TV. We'd like to review your file to better assist you.
May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Case Number: Additional Information regarding your experience with the K65S30
Sincerely, ~Earl
Rated 5 out of 5 stars
Great picture & an affordable $$
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome TV for the price. The picture is phenomenal !!
Thank you for your review, Robert! We are ecstatic to learn that you found the 65" Sony LED TV to be a great replacement for your 58" Panasonic Plasma TV. It’s fantastic that you are pleased with the overall size and performance of your new Sony TV. We appreciate your support and are committed to continuing to provide high-quality products that meet your needs. If you have any further questions or need assistance, please don't hesitate to reach out to us. Enjoy your viewing experience and thanks for choosing Sony! Gus
Rated 5 out of 5 stars
Sony Bravia TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love my Sony Bravia TV. I love the features. I love the colors. I was my best choice.
Hi RaulS, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl
Rated 1 out of 5 stars
Awesome picture horrible tv!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 2 weeks started locking up would have sound but picture was black with white pixels on left of tv or the back light would be lit but a gray picture remote wouldn't respond or would power on tv the only way to resolve issues was unplug power for 10 minutes and then would restart and be ok til the next time its happened on the 18th of December for the 5th time tv was bought on November 22
Hi Phill, We apologize for the inconvenience. This is definitely not the experience we wanted you to have. Kindly reset your TV to factory settings and observe if the issue still exist.
As a general recommendation and to ensure you are getting the most out of your TV, we highly advise updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements.
If you need further assistance with your device, you may reach us at [email protected] with the following details :
Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely, -Craig
Rated 3 out of 5 stars
Overpriced Buy the TLC instead.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overpriced average picture quality. I exchanged it for a TLC.
Thank you for reaching out to us with your concern. We regret to hear the TV is not working properly. This is not the buying experience that we want our customer to have. Many issues can be fixed without a repair. If you haven't yet, we do have troubleshooting steps that may help resolve some issues, especially if your TV has no picture, no power, or the LED light blinks or flashes red. You may refer to the helpful link below. Test if your TV functions properly after performing each step.
Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
In any case that you need our assistance, may we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the BRAVIA 3:
We value your feedback and aim to restore your trust in Sony.
Sincerely, Jess
Rated 5 out of 5 stars
Sony TV
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv is easy to use, apps can be loaded like dish, hulu directly to the tv. The picture quality is excellent. I connected it to my JBL sound bar with sub woofer easily and i can control the sound through the TV.
It's a true pleasure to hear how much you are enjoying the Sony BRAVIA 3! We are delighted that you find the TV easy to use, appreciate the ability to load apps like Dish and Hulu directly, and are impressed with the excellent picture quality. Furthermore, we are thrilled that the connection to your sound bar and subwoofer was easy, allowing you to control the sound seamlessly right through the TV.
Thank you for choosing Sony!
Best regards, Dominick
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and Shows a great picture! The only thing I was a little disappointed about was that the batteries that were included in the box for the remote did not work. I had to go out to purchase new batteries. Overall, great purchase and I would recommend this product.
Hi Vacuum, we're glad you like the ease of setup and picture quality of your new TV. Thanks for sharing your experience with the K65S30. We apologize for the inconvenience caused by the non-functional batteries included with the remote. This is not the experience we aim to provide. It is recommended to ensure that the battery contacts in the remote are clean and free of any corrosion. Sometimes, even new batteries can fail to work if the contacts are dirty.
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Excellent TV choice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent image quality and colors. I always use a sound bar with my TV’s, so not sure about the sound quality.
Easy to setup as well and user friendly. I love Sony tv’s.
We couldn’t be happier to hear that your K65S30 TV impresses you with its excellent image quality, vibrant colors, and easy setup. It’s wonderful to know you enjoy using a soundbar with your TVs and that your continued trust in Sony makes our products a valued part of your home entertainment.
Best regards, -Fred
Rated 5 out of 5 stars
Pleased with tv
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Perfect for the price point. Good color and clarity.
Thank you for the five-star review! It is truly wonderful to know that you consider the BRAVIA 3 a great product and that you are impressed with the good color and clarity. We aim to deliver exceptional performance and quality at an accessible price point, so your feedback confirms we hit the mark!
Thank you for choosing Sony.
Regards, Dominick
Rated 5 out of 5 stars
Sony 65 in
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Bravia 7 is hard to describe. It rplaced a a 12 year old Samsung. I thought there would be a big difference but this was huge! My whole family thinks the Bravia 7 was a gerat buy. The picture is great and the up scaling from DVD is very good. The Bravia is setup with a JBL 1000 sound bar (earc), after resetting the sound bar to factory settings it connected with out a glitch and the sound quality is excellent.
We’re elated to hear that the K65S30 TV has provided such a substantial upgrade from your 12-year-old television. It’s a pleasure to know that your whole family views the Bravia 7 as a great purchase, with excellent picture quality and impressive DVD upscaling. We’re also glad the sound bar connected seamlessly via eARC after a simple reset, delivering outstanding sound quality. Thank you for sharing your experience.