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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 383 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality of the 65" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024), as well as its ease of use and great color. Some customers have reported issues with connectivity and the remote control. Overall, customers feel it is a great TV for the price and appreciate the easy setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 383 reviews
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David the service tech was good and made such that I understood very thing. Great guy and personality. Would also recommend him to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackieR,

      Great! We're glad that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into Best Buy to look at a new television. It was a great experience. We had a lot of knowledgeable people that helped us to make a decision. There are so many different ones!! We ended up with a great tv and are very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaK,
      Excellent choice! We're glad to hear your enjoyable shopping experience. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok but not great, easy to setup & stands are good if you choose to use....the picture quality is OK but seems grainy & we liked our old TV better. Sound is not great so need a sound bar of good quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LakeGirl, thanks for choosing and purchasing our product. Hope you are enjoying it. We're sorry to hear that you have an issue with the sound quality of our your Sony unit. To enhance the sound quality of your K65S30 TV, I recommend considering a high-quality soundbar. Sony offers several soundbars that can significantly improve your audio experience. HT-A7000: This premium soundbar delivers exceptional sound quality with support for various audio formats and advanced features like 360 Reality Audio. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price bought this TV for a house git when my daughter moved into her new house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillM, thank you so much for the 5-star review! We're thrilled to hear the Sony - 65" Class BRAVIA 3 made such a meaningful gift for your daughter's new home. Great picture quality at a great price is exactly what we aim for. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. He absolutely loves it. It was easy to install and perfect for gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nove. Great! We're pleased to hear that your son is enjoying the new K-65S30 Sony TV!. We love the fact it was easy for you to install it, that's what we try to do is reduce the difficulty to get it all set up. We hope he keeps enjoying it!. Thanks for choosing Sony. -Milton Sony_US

  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very satisfied with this product. Installation folks were very helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesW, thank you for giving us a 5-star rating! We're delighted to hear you're enjoying your BTAVIA 3! It's also great to know the installers were helpful. Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Rated 4 out of 5 stars

    Good old Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is good TV. I had a Sony Bravia 55" TV for about 15 years and that is why I chose same TV again. I wish sound is better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LjiljanaV, we're glad you like our product. We're sorry to hear that you have an issue with your Sony unit. You can configure various settings related to the TV’s sound such as sound quality. Please follow this link for more details:

      https://helpguide.sony.net/tv/lusltn2/v1/en-003/01-03-09_02.html?hl=sound

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best tv from sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best tv I've ever bought. Way better than vizio or fire tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjbzzz, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Simple and beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and easy to use. Appreciate Apple TV plus and other apps already present.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George, we're glad you are enjoying your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    not cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find instruction manual so I had difficulties in finding out how to set up personal preferences and options available on the tv. Finally figured it out by trial and error.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeneM,

      We regret to hear that you had difficulties setting up the TV. We're glad that you were able to configure it to your standards. Help guides and manuals are available on our support website. You may find this link helpful:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s30

      In case you need further assistance, we're here to help! Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like the color. Not really bright even after adjusting settings

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI BeverlyG,

      We're very sorry to hear the color and brightness of your BRAVIA 3 are not meeting your expectations, even after making adjustments. Since this is often related to the picture mode, please ensure you are testing the Vivid or Standard modes, and check if the Light Sensor feature is enabled, as disabling it will prevent the TV from automatically dimming the brightness based on room light. If the issue persists, please contact Sony Product Support for personalized color calibration assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the money, I would recommend buying in this price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skorsik, Thank you for your positive review of the Sony SRS-XE300! We're delighted to hear that you find it to be of good quality and a great value for the money. We appreciate your recommendation and are pleased that its price range has met your expectations. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    I love Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent smart TV. I am happy with my purchase and recommend it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdnaF, we're glad you are happy with your purchase! Enjoy your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Nope.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great, size is perfect. Sound is alright but we use our sound bar anyway. What is the most disappointing is sometimes it won't turn on and we have to unplug the cord to "soft" restart. I've already did all the updates and setting back to factory and then having to reload all my apps. It worked for a bit but now it's like once a week. Also the sound randomly stops working I have to manually switch to TV speakers then back to sound bar for it to come back on. Very disappointed Best Buy told me to call Sony because it's under warranty even tho I purchased their warranty. I'm just exhausted with this TV and don't have time to return an entire TV and pay for shipping. Don't bother with this one, go with any other brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephaineL, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your new TV. We appreciate your efforts in troubleshooting your TV. To better assist you, please email the below information to socialsupport@am.sony.com .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the K65S30

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      Earl Sony_US

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great price. I knew I would find the TV I wanted a Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nugget50, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best salesperson ever at Best Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson was the best!!! Very knowledgeable, courteous & extremely pleasant. We give him 10 stars. He made our shopping a pleasant experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurSarita, we're glad you like your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great, it has amazing features and fictions well with the ps5.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jada, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Miah is phenomenal-she sold us a Tv I wasn’t planning to buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylH, it is nice to know that you had a great experience with your purchase! We're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Improper installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed by a contractor (NOT BESTBUY) and the speaker system I ordered was not installed properly, and NEVER worked so it was returned, I wanted a speaker system and very unhappy with the initialization and the TV because it does meet my hearing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came out to set it up were great. They had a long day, bad weather etc. but gave excellent service despite being tired.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lama, we're glad you are enjoying your new TV! Thanks for choosing Sony. ~Earl Sony_US