Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 11253783
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
- Pros mentioned:Picture quality
Thanks for spending the time with us
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall picture quality thanks to the black levels, brightness and stability is excellent. The functionality and options provided with the Sony will make any viewer more than happy no matter what their taste. Finally the addition of the audio box brought clarity and definition to my old ears. Thanks to your Best Buy sales associate we wound up with the right product for our needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardS, Thank you so much for appreciating the superior picture quality of the Sony BRAVIA 8, especially highlighting the impressive black levels, brightness, and stability. It's fantastic to hear that the functionality and customization options cater well to diverse tastes. The audio box addition seems to have been a game-changer for your audio experience. Also, big shoutout to the Best Buy sales associate for guiding you to the perfect product match! Thanks for choosing Sony. -Jess
- Pros mentioned:Black level, Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. You feel like you are in the picture. Very clear, great color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaC,
Fabulous! We're happy to hear your enjoyable viewing experience with your new BRAVIA 8 TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris
2nd Sony Bravia OLEG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd Sony Bravia. Love the depth in facial expression. Excellent in every way.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Gimbe!
We’re honored that you’ve chosen Sony for your second Bravia! It’s wonderful to hear that the K-65XR80 is delivering that lifelike depth in facial expressions—we take great pride in our processing technology.
Thank you for your loyalty and for being part of the Sony family!
Best regards,
Gus, Sony Social Media Team
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, great value! The sound quality is pretty good for a television, but the picture quality is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HowardT,
We are thrilled to hear you're enjoying the exceptional picture quality and sound of your new BRAVIA 8 OLED! It's great to know it's providing such high value for your home entertainment.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Sony 65 Bravia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not much of a TV enthusiast, but I love this TV. I’m so happy I bought it. It’s got a great quality picture, sound And I love it I couldn’t be happier!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user269833,
We feel privileged to hear you love your new BRAVIA 8 television—even more coming from a self-proclaimed non-TV enthusiast!
Your comments on the great picture quality and sound means a lot to us, as we strive to create products that everyone can enjoy.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Sony television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv most most excellent picture a true joy to watch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrturtle0523,
We are thrilled to hear that your new BRAVIA 8 is providing such a stunning visual experience. Knowing that our display technology is bringing a true sense of joy to your living room is exactly what we strive for.
Thank you for trusting Sony to bring your favorite content to life.
Regards,
Dominick
Sony bravia 8
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great picture performance. Easy to setup. Very user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NadiaL,
We are immensely pleased to hear that your BRAVIA 8 is delivering such high-quality picture performance and that the interface is proving to be so intuitive. We know that getting a new TV up and running should be a seamless process, so it is great to know that the setup and overall user experience have hit the mark for you.
Thank you for choosing Sony!
Regards,
Dominick
Great TV, but save your old remote!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In response to the recent demise of my ten-year-old 3D Bravia, I acquired a Bravia 8 (65XR80CB) as a replacement. The Black Friday pricing was favorable, and the setup process was straightforward. Furthermore, the integration with my subscriptions was seamless. While the new Bravia offers superior performance compared to the earlier model, I acknowledge that it may not have fully met my expectations in terms of surround sound quality. Although not audiophile-grade, the sound output is impressive considering the television’s thin design. However, I do possess a dedicated 7.2 sound system consisting of a Denon AVR and Klipsch heritage speakers and subwoofers. Regrettably, the new remote control, unlike its predecessor, is incapable of establishing a connection with the AVR. A simple workaround involves utilizing the old remote control, but I would prefer to consolidate my remote controls into a single device. Despite my efforts to resolve this issue with Sony tech support, they were unable to provide a solution, asserting that it is not possible. Despite this inconvenient setback, the Bravia 8 remains an exceptional television. Its overall performance and features far surpass those of its predecessor, making it a worthwhile investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EC01,
Thank you for sharing your detailed experience with the Sony BRAVIA 8. We’re pleased to hear that you found the setup process seamless and that the TV’s performance exceeded your expectations compared to your previous model. It's great to know that the picture quality and overall functionality have been a positive upgrade.
We understand your concern about the remote's inability to control your Denon AVR, especially when consolidating remotes would enhance convenience. While it's unfortunate that a direct solution wasn't available through our support team, we appreciate your creative workaround using the old remote.
Your feedback on the sound quality is also valuable. While the BRAVIA 8 is designed to deliver impressive audio for its slim build, pairing it with your 7.2 sound system undoubtedly takes the viewing experience to the next level.
Thank you for your patience and understanding regarding these challenges. If there are any future updates or compatibility improvements, we'll be sure to share them. Thank you for choosing Sony, and we hope you continue enjoying your BRAVIA 8! -Maria
Last years model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia 8 does not disappoint Color, clarity and brightness
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GWC59,
We are excited to hear that your BRAVIA 8 is living up to your expectations with such impressive color, clarity, and brightness!
It is fantastic to know that the OLED technology is delivering the immersive visual experience we strive for. We take great pride in ensuring our displays provide a lifelike picture that truly stands out, and we are so glad to hear that this model has not disappointed you.
Thank you for choosing Sony to bring your favorite content to life.
Best regards,
Dominick
- Pros mentioned:Picture quality
Exceptionally Great Picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and very easy to use. Menu is a breeze and is very interactive. Colors and picture are outstanding and it pairs easily with my SONOS surround. Very happy with this TV,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fordtrucker2007, We’re so glad to hear you’re loving your new BRAVIA 8 OLED TV! It’s fantastic that the picture quality, vibrant colors, and easy-to-use menu are hitting the mark for you. We’re thrilled you’re happy with your purchase and thanks for choosing Sony! -Jess
Best tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a good picture. Very satisfied. The sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesB,
We are ecstatic to learn that your BRAVIA 8 is providing such a high level of satisfaction! It is wonderful to hear that both the picture and sound quality are exceeding your expectations, as we designed this OLED model to be a true all-in-one cinematic powerhouse.
That great sound you mentioned is actually coming directly from the screen itself, thanks to our Acoustic Surface Audio+™ technology. When you pair that immersive audio with the deep blacks and vibrant colors of the OLED panel, it really does create a professional-grade theater experience right in your living room.
Thank you for choosing Sony to elevate your home entertainment.
Regards,
Dominick
- Pros mentioned:Picture quality
Happy Camper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the best buy staff was very helpful. Always a pleasure doing business with this store. The TV is outstanding. Thanks again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Len55, We're so glad to hear you had a fantastic experience with the Sony BRAVIA 8 and found it to be a great value! It’s wonderful that the Best Buy staff made your purchase even better with their helpful service. Thank you for sharing your feedback! We’re delighted you’re loving the TV and appreciate your continued trust in Sony! -Jess
Best in class
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia 8 is easily the best TV I’ve ever owned. From the moment I set it up, the quality was undeniable — the OLED panel delivers stunning contrast, deep blacks, and incredibly vibrant colors that make every scene pop. Whether you’re watching a movie, gaming, or just streaming a show, the clarity and smoothness are top-tier.
I would recommend this to a friend- Pros mentioned:Picture quality
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality but the sounds quality wasn't that loud. Over all TV is a wonderful TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dino36, You definitely made the right choice with this TV. We are happy that you are enjoying the exceptional picture quality of your BRAVIA 8 OLED 4K HDR TV. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Pool Room TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture extreme clear. Fits perfectly in pool room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jkmc, We’re delighted to know that you’re enjoying the extremely clear picture quality and that it’s a perfect fit for your pool room. Thank you so much for purchasing the 65" BRAVIA 8 and for choosing Sony! -Jess
- Pros mentioned:Picture quality
A living room feature
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the TV. A great addition to the living room with outstanding quality image.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NeilM, You've made an excellent choice! We're truly happy to know that adding this amazing OLED TV to your living room setup improves your overall home theater experience. It sounds like we hit the mark with the BRAVIA 8. Thanks also for purchasing our 65" BRAVIA 8 and for sharing this awesome feedback -Jess
- Pros mentioned:Picture quality
Bravia 8
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product delivery on time and efficient. Picture quality is excellent. Great TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeeB, Excellent service! We're also glad that you are enjoying the picture quality of your TV. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Sony and Best Buy has got to do better!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the new Bravia 65” OLED Google TV 3 months ago. I am so frustrated with this product! The TV screen freezes so often that you can’t get through a 2 hour program! Have to then turn off and restart. Sometimes having to totally unplug and restart! This is happening 3 to 5 times daily. Sony released a software update that was supposed to fix this problem but it has NOT! This has become a terrible purchase and an awful replacement for the old Bravia we owned without any issues. Sony and Best Buy (as its seller) have to do better! Only reason for two stars is the great picture quality. Signed I’m starting to hate this TV!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TS01,
We’re so sorry to hear about the issues you’re experiencing with your BRAVIA 8 OLED TV. That definitely sounds frustrating, and we be happy to assist you. It’s great that you love the picture quality, but the freezing is definitely not okay and it shouldn’t requiring you to unplug it daily. Since the software update didn’t resolve it, we’d recommend reaching out to Sony Support directly for a further troubleshooting.
Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
For us to better assist you, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the BRAVIA 8:
We value your feedback and aim to restore your trust in Sony.
Sincerely,
Jess
- Pros mentioned:Picture quality
No Problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service! Excellent entertainment system! Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertN, Excellent service! We're also glad that you are enjoying your new TV. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
TV turns off and picture freezes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a Samsung TV person. We purchased this TV with the expectations that Sony would be one of the best. After about 2-4 weeks, we started experiencing a picture freeze while to sound would still be playing for the show we were watching. We also experience, the TV just randomly turning off and reboot itself( which took roughly a minute or 2. The picture freeze happens atleast once every day and the reboot atleast twice a day. Best buy will not honor a return because its outside their scope for it being returnable.. To pay the amount of money we did we expected this Sony to be a step up but it has just been a nightmare. For us to get the TV back from a frozen picture, I have to unplug the TV, then plug it back in. I really didnt expect this from a Sony tv and have been very disappointed in the product. I will say when the TV is working properly, the picture is great. I hope Sony will honor their product and replace the TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GregS,
Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve been encountering with your Sony BRAVIA 8 TV. It seems like the freezing picture and unexpected restarts have been particularly frustrating, and we’d like to make this a better experience.
Here are some troubleshooting steps you can try to address the problems:
1. Check Power and Energy Settings:
Ensure features like Auto Power Off, Idle TV Power Off, and No Signal Power Off are disabled, as they can sometimes cause the TV to turn off automatically.
2. Factory Reset:
Perform a factory reset to restore the TV to its default settings, which may resolve software glitches. Go to Settings > Device Preferences > Reset and follow the on-screen instructions.
3. Inspect HDMI Connections:
Ensure all HDMI cables are securely connected and functioning properly. Faulty HDMI connections can occasionally cause freezing or reboots.
4. Update Software:
Check if your TV's firmware is up to date. Navigate to Settings > Support > Software Update to install any available updates.
5. Power Cycle the TV:
Unplug the TV from the power outlet for at least 60 seconds, then plug it back in and turn it on. This can help reset the system.
6. Inspect External Devices:
Disconnect external devices like Blu-ray players or gaming consoles to rule out interference from faulty cables or devices.
If the problem persists after trying these steps, we recommend reaching out to
our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours of Operation:
Monday - Friday 9:00 am - 9:00 pm ET
Saturday - Sunday 10:00 am - 8:00 pm ET
Thank you for your patience and efforts in troubleshooting the problem. We look forward to improving your experience!
Sincerely,
Maria