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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the 65" Class LED X850E Series 4K UHD TV for its exceptional picture quality, with many praising its vibrant colors, deep blacks, and sharp details. The TV's easy setup and reasonable price point are also highly appreciated. While some users would prefer a backlit remote control, the overall consensus is that this TV offers great value for its features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,095 reviews
  • Rated 2 out of 5 stars

    Very confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout of the help items is uncoordinated and illogical. I is somewhat difficult at times to try to use the different functions and to what function they are related too. I have not had this problem with other smart TV's I own including other Sonys, but this thing leaves a lot to be desired.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCCJ, We're sorry for the inconvenience. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price great TV. Only complaint is that when changing channels it randomly goes back to channel 1-1

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great HDR TV for the size and price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55 inch Sony Bravia 2010 model. I finally upgraded to a 65 inch 4K ultra HDR and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is outstanding picture quality amazing. Was a little complicated to tune tv but great now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    picture and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad with my purchase.I like the clarity of the picture and I can sync it with my google mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Sony!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure, we spent a little more on this Sony TV at the time we bought it, but no regrets at all. It's a frickin' Sony, WITH ANDROID TV. Nuff' said. It works great, has worked great, and expected to work great later. It's Sony, not that cheap cheap stuff. The good stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality at an affordable price. Wish the stand was a little sturdier for a 65 inch TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and program. Mounting on wall matched my older Sony TV bracket so no problems mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I really liked this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in affordable price, although improvement are needed to have IR link connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture awesome features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great for this tv . Only reason it gets a 4 instead of 5 . Some reason if our PlayStation 4 is in any other HDMI beside 1 it forces the tv to shut off with red light . After a little research I found out there is an enhanceenhanced 4k feature on HDMI 2 and 3 that the PlayStation triggers and causes an error. And the tv shuts off as a protection. Wish some one told me first but as I found a fix its no problem now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the tv for over a year now. The network sometimes drops and I have to reconnect and enter the WiFi password over again...don’t know why it suddenly doesn’t automatically save the password and automatically reconnect. Will likely take it in and get it looked at...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and has good sound I don’t know how to adjust it for a good picture like in the store

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K feauture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has outstanding picture quality. Size we picked is just perfect for our new home.!! Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv to mount in our conference room at the office for presentations and so far it works great. My main reason for choosing this model was because it has Chromecast built-in so I can mirror a computer onto the television wirelessly. However there is a delay from the computer to the tv which can be a little disorienting. Fortunately plugging in with an HDMI cable has no delay so I just use that connection instead.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture!! The only thing that could be improved is the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a 12 yo Sony LCD TV that still works. Love the Sony quality and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great, I can't complain! The user interface could be a little easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture clarity of this TV. Returned another brand TV because picture was not real clear and coloring was off. We were able to get this TV for the same price. As soon as it was turned on, we noticed the difference in clarity and quality. Colors were true and sharp. Recommend this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JillM,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice picture; poor sound; native apps need work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device on sale as last years model, so at $1,100 price I am very happy overall. But buyers should know the native apps are slow, glitchy and crashy. MLBTV app is unwatchable, for example. It crashes and freezes constantly. Buy a firestick or appletv as a backup. Picture is sweet. Sound is mushy like all TVs these days.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I would recommend this to anyone looking for a TV with an exceptional picture.

    I would recommend this to a friend