Sony - 65" Class - LED - X850E Series - 2160p - Smart - 4K UHD TV with HDR

Not On Display at Sterling

On Display at Tenleytown

Enjoy UHD movies and improve your gaming experience with this Sony 4K smart television, which comes with an extra-vibrant Triluminos display. Connect this TV to your network wirelessly or via ethernet cable and stream content on demand. Two responsive bass speakers and various surround sound options make the built-in audio on this 65-inch Sony 4K smart television an acoustic delight.

4K Ultra HD TV Buying Guide
$1,099.99
Protection Plan Options
Build A Bundle

Overview

What's Included


  • AC power cord
  • Batteries (R03)
  • IR blaster (1-849-161-12)
  • Owner's manual
  • Sony 65" Class - LED - X850E Series - 2160p - Smart - 4K UHD TV with HDR
  • Table top stand (separate, assembly required)
  • Voice remote control (RMF-TX300U)

Ratings & Reviews


Overall Customer Rating:
96% of customers would recommend this product to a friend (2655 out of 2770)

Included Free


Sling TV - Sling TV Live Streaming Service for 30 Days
Sling TV - Sling TV Live Streaming Service for 30 Days
Live stream your favorite channels, or watch the shows you love on demand. Get Sling TV free for 30 days and experience entertainment your way. You can stream on your TV or mobile device anytime, anywhere. Plus, personalize your channel lineup to get rid of useless options.

Features


4K HDR Processor X1

High Dynamic Range video content delivers exceptional detail, color and contrast, with a far wider range of brightness.

TRILUMINOS Display

Colors are as rich and vivid as nature's own with more shades of red, green and blue.

4K X-Reality Pro

Provides lifelike detail and clarity. See the details appear in buildings and trees as scenes become clearer, smoother and more natural.

Android TV

From movies and TV shows to thousands of apps, Android TV brings you everything in an instant. Cast your favorite apps with Google Cast, and Voice Search helps you find the entertainment you want.

64.5" screen (measured diagonally from corner to corner)

Large enough to provide an immersive experience for everyone in the room.

2160p resolution for breathtaking HD images

Watch 4K movies and TV shows at 4x the resolution of Full HD, and upscale your current HD content to gorgeous, Ultra HD-level picture quality.

Watch high dynamic range (HDR) content on your TV

With an HDR-compatible 4K TV, you can enjoy HDR movies and TV shows, in addition to all your current content.

Smart TV with access to streaming services for countless entertainment options

Stream shows, movies, games and more with the TV's built-in Wi-Fi and integrated apps.

Chromecast Built-in

In order to cast your favorite shows, movies, music and more, you must download the Google Cast app and use your compatible mobile device along with cast-enabled apps to send content right to your TV.

Google Assistant Built-in

Find what you want quickly, simply by talking. Ask your Google Assistant to help you play TV shows, movies, and more. Dim the lights and control your connected devices while you watch a movie for a better experience.

Works with Amazon Alexa for voice control

Ask Amazon Alexa (device required) to help you play movies, TV shows and more. Plus, control other connected devices like lights and a thermostat for a better viewing experience.

LED TVs perform well in all lighting conditions

They also deliver plasma-like deep blacks and rich colors. Backlight frame dimming technology offers enhanced contrast and incredible brightness.

Wireless connectivity

Offers fast and reliable streaming with dual-band Wi-Fi. Ethernet connection is also provided.

Advanced TV sound

Features two Bass Reflex speakers, Dolby Digital, Dolby Digital Plus, Dolby Pulse and DTS Digital Surround.

Dolby Digital Plus and Dolby Pulse

Optimize the sound for TV from sources like Internet movies and music, connected PCs, smartphones and tablets.

4 HDMI inputs for great home theater connection

High-speed HDMI delivers a full 2160p picture and digital surround sound in one convenient cable. An HDMI cable is not included.

Enjoy the picture from multiple angles

Wide 178° viewing angle provides a clear picture for viewers seated near the side of the screen.

Manage viewing experience for your kids

The parental control functionality lets you block channels with unwanted content.

Take non-HDR content to the next level

The 4K HDR Processor X1 takes non-HDR content to near 4K HDR quality. The HDR Remaster technology can detect, analyze and optimize each object to adjust the overall contrast for a more realistic picture.

Motionflow keeps the action smooth

Sony's Motionflow XR 960 refresh rate technology builds upon the native 120Hz panel to allow fast moving action sequences in sports and movies to be seen with lifelike clarity.

Vibrant colors, smooth gradations

The TRILUMINOS display offers more shades of red, green and blue. The 4K HDR Super Bit Mapping reveals thousands of shades and gradations of light, for sunsets as bright and clear as real life.

3 USB inputs

Easily connect your digital camera, camcorder or other USB device.

Web-based services and content require high-speed Internet service. Some services may require a subscription.


Customer rating

4.7
96%
would recommend to a friend

Pros

Cons

  • Rating: 5 out of 5 stars

    X850E is MUCH better than 2018 X850F -- act now!

    Posted
    lindguini
    • My Best Buy® MemberMember

    I've had the Sony 65X850E for a month and find the picture quality and overall performance to be excellent. In fact, I'm convinced that it is the best 65" 4K TV under $1500 and is nearly equal to that of the more expensive Sony 65X900E. Special Note: The 2018 model of X850-series was just introduced, the X850F, and it is a worse performing TV than the 65X850E. Rtings' site just reviewed it and it doesn't come close to the X850E in picture quality. The newer X850F has significantly worse contrast, poor black levels, and no wide color gamut. Why would Sony do this, you ask? Simple. The 2017 65X850E was SO close in performance to their very popular (and more expensive) X900E that many people found little or no advantage in paying an extra $400 for the X900E --that's how similar they are in picture quality and performance. To "push" consumers to opt for the more expensive 2018 X900F this year, Sony has gone back to using an IPS-type LCD on the new X850F compared to the superior VA-panels used in the X850E and X900E. So, if you are on the fence, I strongly recommend you buy the 65X850E while they're still in stock since the newer X850F has been severely downgraded in performance. Here's what I found in my comparison shopping and side-by-side evaluations of the 65X850E: 65X850E Pros: Unbeatable black uniformity, gray uniformity, and contrast ratio (the key features of picture quality, especially for movies). The 65X850E is the only TV tested by Rtings.com to earn green scores (very good to excellent) in these three categories --only OLEDs can match this performance. Best-in-class upscaling of non-4K sources. Since this is 99% of what most people watch (cable, Blu-ray, DVD) it only take a few minutes to see why Sony leads in this area. Excellent 4K and HDR performance. Great brightness, clarity, and wide color gamut. Handles Netflix HDR content seamlessly with beautiful detail. HDR is plenty bright for rooms with normal lighting. Uses a VA-type LCD which is best for developing deep blacks and high contrast. NOTE: The 75" version of this TV (75X850E) uses an IPS-type LCD and can't develop the deep blacks and high contrast of the 65" version. So, review comments for the 65" X850E with regards to picture quality may not the same for the 75" X850E. TV itself is very attractive. Case is thin but has a sturdy, black metal frame construction. The border around the LCD is very thin. Center stand includes hidden channels for cable management. 65X850E Cons: No local dimming feature. Local dimming, when combined with very powerful backlighting, is designed to boost contrast and color with HDR content. However, local dimming often introduces blooming/ghosting of bright highlights on dark backgrounds and other noticeable brightness fluctuations. I personally prefer the uniform lighting characteristic of the X850E as it doesn't introduce any bad effects during viewing. Like most LCD TVs, the picture clarity drops off when viewed from the sides. The only way to improve this is to buy an IPS-type LCD TV (most LG LCD TVs are this type) or OLED. IPS-type LCDs have good viewing angles but poor contrast and black uniformity. OLEDs are great but are currently quite expensive and prone to permanent image burn-in. Overall, the Sony 65X850E provides best-in-class image quality no matter if the input is non-HD, HD, or 4K. The HDR performance is more than adequate for standard room lighting conditions. Most importantly, the 65X850E is nearly the equal of the X900E in every performance aspect and for a more reasonable price. You won't go wrong with the 65X850E and it's easily the best TV we've ever owned!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent TV for Quality & Budget!

    Posted
    jasonmovieguy

    I initially was going to save an additional $1,000 and opt for an OLED. In fact, I was going to wait until I could afford a 75" or 85" inch screen. But in fact, for this price (which is now under $1,100)- it simply was too good to ignore. I will break down the pros (and slight cons) of this overall exceptional set. PROS Picture Quality: A You can never go wrong from a Sony, but I feel this screen is gorgeously crisp and doesn't need much adjusting out the box. If you're a movie buff like myself, you will want to immediately turn OFF the Motion-Flow (aka Soap Opera effect) and then in pressing your Action Settings on the remote, go down to Picture Adjustments and set it to Cinema Pro. You will notice other options, like Cinema Home, Standard, Sports, etc. But Cinema Pro actually sets the resolution the EXACT way pro filmmakers wanted you to view the film. And often how they are screened in movie theaters. It may seem a little dimmer then the more Vivid Sports feature (which I do recommend if watching a game), but at night when you're watching movies in the dark- the colors and black contrasts are unmatched. Sony's X1 Processor help boost this to the best levels possible for a mid-range set. To test how strong this picture quality is in HDR 4K, if you subscribe to Netflix- select Planet Earth II and be prepared to be wowed by the impeccable sharpness, clarity and brightness of the wildlife and scenery. It's spectacular! And 65" is still a big screen to behold this on (I am upgrading from a 55" myself). Buy an HDR 4K Ultra Blu-Ray player too. Discs will still give you a more finessed look, and I got my Sony player for under $200 and it released this year. Price: A A 2017 Sony 65" (better reviewed then its 850F companion of this year thanks to the VA panels the company installed in the E0, and $1100 is a steal. I recommend Geek Squad's installation ONLY because this is a big set requiring two people - why not just let someone else handle all the stress? I also got a stand to match the TV from Best Buy, and GeekSquad gave me a bundle price so they could also assemble the stand and I didn't have to lift a finger. Worth the small extra cost. Ease of Use/Apps: A- Disregard reviewers that are complaining this set lags. ALL Android based devices will, and while it can be annoying to wait those few extra seconds - its not a problem. The set comes preloaded with Netflix, Amazon Prime, Hulu, HBO Now, ShowTime, ESPN Zone, and many others so no need to really download much. Once you get your Google Voice activated, you can speak what show or actor you're interested, and it works lightening fast. The remote is also easy to utilize. No backlight is a bit disappointing, but that's the norm with Sony's products. I do wish they could combine all the tools into one big remote vs having to deal with multiple ones. Also- if you hook up a Xbox, Playstation or Blu-Ray player you don't have to fuss about switching the Input on the remote. Simply turn on your actual device, and the screen will automatically take you to that device. Design: A Sleek, thin, mostly all screen. It will tilt a little backwards, but that is normal. The ambience of the white light under the center by the SONY branding is a nice tough. CONS No set is without a few issues. Jitter Effect: B If you stream shows, you might notice certain programs or movies will cause the tv to jitter (jump). This is normal with 4Ks, still fairly new out the gate. Even if 95% of programing is still 1080, the mechanics of the device have to deal with it. Internet Connection/Buffering: C+ (Solved with Ethernet cable) I have to say, internet connection on here is a hit or miss. When I first had the set, the TV kept losing signal and that is not fun when in the middle of a movie or show. The solution is to simply get an Ethernet cable, and run it from your modem directly to your TV's ethernet port. Worked like a charm. Now programs are super fast to load. You can still use Wifi on your modem with computer devices. But TVs like really need that wired convenience unless you have the modem directly next to the set. Sound Quality: Sound Bar (N/A) Because I purchased a sound bar, I can't comment on the sound. However, based on other reviews it seems like most thin sets, you might be wise to purchase one. It makes a difference compared to my 55" Sony I had in 2014 with no soundbar. 3D: NO My only real con is no 3D (Which is a dying breed). But for someone like me who collected many 3D BluRays with my previous set, its a drawback. The good news is that if you purchase an Ultra-4K Blu Ray player (Sony, Samsung the best), 3D capabilities are still there- in case they decide to bring it back. Only the big $4,000 sets have 3D still enabled. _____ Over-all, VERY pleased with my purchase! This TV is a super bargain, better equipped and reviewed then this year's model, and cheaper. On top of having outstanding picture quality. Who cares if it lacks local dimming? That actually can be a burden to some viewers. Enjoy!

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi jasonmovieguy, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rating: 5 out of 5 stars

    You can stop shopping, this is one great TV

    Posted
    rickintulsa

    I chose the 65 inch X850E after weeks of shopping around. Being a guy, I obsessed for a long time and quite honestly got tired of looking. Tired of looking at whole walls of TVs. Tired of trying to gauge what actually watching the TV is going to be like, when what they show you in the store is a satellite feed for the picture (or as one salesperson told me, a USB they get directly from the manufacturer for the display),and it is usually scenery, closeups of flowers or balls of paint, but nothing you would normally watch. Tired of being nudged by the sales people to go "just a little higher" on the model, because even though one TV says it's 120 Hz refresh rate, you know it is "native 60" on TVs in this price range, but if you'll go to this year's model for just $400.00 more you can get this, etc. etc etc. I've shopped for a lot of electronics for a lot of years and there's always one that's "just a little better for more money." So if I can help anyone who, like I was, is tired of looking around, let me just tell you: this TV is a good choice and will give you everything you want in a high-end TV for a very reasonable price. First and foremost, it's a Sony. Maybe I have some blind brand-loyalty, but I've always had good luck with Sony electronics. Shoot, I bought a Betamax in 1978 (Google it if you aren't familiar). Yeah, I'm old but have a lot of experience with Sony products and I have never been disappointed with a Sony. You should know this model, the X850E, is last year's model and you most likely are not going to be able to look at it in person at your store. You can see the X850F, which is this year's and more expensive. Trust a little - you can order this one from Best Buy and they'll deliver it for you in a few days. The picture is great, perfectly clear and bright. Netflix is built in. Chromecast is built in. Any app you use to stream content is going to be accessible and you can program the voice remote to play anything you want. Pay $11.99/month to up your Netflix subscription and watch 4K content - it got me to rewatch Season 1 of Breaking Bad - it looks great. There are YouTube videos that show you how to "calibrate" everything on the TV, and it's a good idea to do that - there's a couple of settings that are part of the default you'll want to turn off. But that is very easy to do. And yes it has native 120 refresh rate. And the price was lowered from just a few months ago down to $1,099.00. No need to spend the extra money to get a little more or get this year's model. I did the shopping and did the math and trust me, you will not be able to see a difference once you get the TV home. if you are a person who just watches TV rather than reviews every minute detail of it, you are going to be perfectly happy with this TV. Spend the extra $500.00 on something else. One last thing that sold me on this over the Samsung which I almost bought: this TV sits in a fairly bright room with overhead fixtures. If you watch at table level (rather than on the wall or over a mantle) any TV is going to give you glare from the overhead fixtures or lamps in the room. A salesman told me Sony tips its screen downward very slightly to reduce overhead glare. Once he told me that and I looked at other TVs while looking at the Sony, it did seem like the Sony had less screen glare. Also had something to do with the finish on the screen, but it does look less reflective. I hope that's true because I've convinced myself it is.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV IF You Get A Good One

    Posted
    BrianD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is an excellent 4k 65" television for the price, if you are lucky enough to get a good panel. POSITIVES are: The picture is very clear and the colors are excellent. The black levels are solid, although you can definitely buy better in that department if you are willing to spend a lot more money. The best thing about this TV for me is the motion. Sony really is at the cutting edge of motion processing technology in their televisions. I put the TV on the "True Cinema" setting for motion, and it is almost as good as my old DLP. Finally, the upscaling is excellent as well. I watch many old DVDs that I burned years before this TV was made, and they all look very watchable. NEGATIVES are: The android system is terrible, and the TV's "SMART" system is clearly under powered. I only use the TV as a home theater set, and I don't do any streaming, but there is lag even when adjusting the volume or going through the picture settings menus. It's not an issue for me, but if you are going to use the TV for streaming or something else where you will frequently interact with the Android interface, it can be really bad, with crashes, resets, etc. Second, the speakers are not that great. They are fine with regular TV, but not for movies or anything else. Next, the viewing angle is pretty poor. With my room, I'm always right in front tof the screen, but this would be a terrible TV for a large room with seats all around, and it is also important to get the TV at the correct height, because the image and black levels degrade badly if you are even a little too high or too low. Finally, to the big issue with this set, and of pretty much every 4k panel made today: the quality control is TERRIBLE. I first got a Sony 850e that had horrible flashlighting on both sides that made watching 4:3 content impossible, and the entire bottom half of the screen was visibly brighter and washed out then the top. I returned it and ended up with a more expensive Sony 900e, and while the picture was better, and the local dimming feature was nice for the black levels, the entire screen had about two inches of light leakage around the entire perimeter. At that point I was ready to give up on TVs for a while, but thanks to Best Buy's excellent return policy, I decided to give the 850e another shot after it went on sale, and the one I have is excellent. There are edge-lit sets from the bottom, and there is a tiny bit of uneven brightness down there, but it is not visible in the content and you probably wouldn't even notice it unless you were looking for it. The two 850e tvs I had were so different in quality, it is ridiculous. This is not just an issue with Sony, it is industry wide, but it is infuriating that companies have decided it is acceptable to send defective products to market. My advice is keep pushing until you get a panel you want, and DON'T feel pressured to spend more than you want to try to buy your way out of the problem. There are even huge problems with OLEDs and all other TVs as well. Anyways, sorry for the long review. My finally conclusion that there are definitely more high-end sets out there, and the 900e I returned was better than my current 850e besides the light leakage, but you have to decide what you want in a television, and what you want to spend, and be willing to fight until you get a quality 4k panel. If you want the absolute best 4k/HDR picture and you need all the bells and whistles, this TV might not be the best for you, but if you want something that gives you a solid array of features, including the much needed native 120hz motion, and a good size at a reasonable price, this is a good choice. Thanks for reading. :) Brian

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow! Unreal features for the price!

    Posted
    mikeylikesdrums

    This is my first Smart TV purchase and hopefully my last for the next 10+ years. I did a boat load of research prior to selecting this Sony model. The items that were most important to me: 4K Ultra High Dynamic Range (HDR) 120Hz Refresh Rate Smart TV Apps 3+ HDMI ports (Has 4!) 65" or bigger <$1500 My research and reading of reviews narrowed things down between Samsung and Sony. I was leaning towards Samsung after seeing my brother's Samsung TV but after reading reviews, I found 4.7/5 star ratings for both this Sony and the 9000 series Samsung but the Samsung as of last week when I purchased was $500 more expensive! I've always been happy with Sony products in my lifetime (TV's, stereos components, DVD players, car stereos, Playstations, etc.) Anyway, onto the TV itself. Initial setup is super easy, connects to Wifi easily, the AndroidTV app platform is very easy to navigate and setup, the remote is just enough - not too many features and not too simple either. I am using the included stand, which was easy to mount and is very sturdy and most importantly, fits on a narrow TV stand/table. Other TV's have the legs on the far sides of the screen which won't be compatible for a more narrow table/stand. The picture and sound ports are on the same side and there is a built-in zip tie thingy for neat and clean cabling/wiring. The picture...WOW. After some tweaking, I've never seen a TV with a better picture than this. After reading some Sony blogs and professional reviews and playing with the custom TV settings, I found that the preset settings look the best. You'll find something that looks great no matter what lighting your room presents. I can't comment on the TV speakers because I'm using a sound bar (but every flat panel TV in my experience has poor speaker quality). After a week, I couldn't be happier with this purchase. I'm sure there are many features that I haven't even dug into yet, such as the voice controlled remote. The ARC HDMI port is also intriguing as apparently an ARC compatible sound bar will allow the TV remote to control the sound bar volume also. That will be my next addition down the road. Netflix shows look great, NFL games on FIOS are awesome, and COD WW2 on PS4 is out of this world! I haven't tried a BluRay yet but I am looking forward to that! You won't regret buying this TV. They really seem to have thought of everything and I can't imagine having more features than this TV has for the price. Well done, Sony!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    When the BEST meets the BUDGET its a WIN for ME!

    Posted
    Naegele412
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So when it comes to 4K TVs I learned that quality and picture are very important, "upscaling" or viewing non-4K or Standard definition programming can be a headache with some sets - just ask the HORRIBLE VIZIO I returned a short time after purchasing this beauty. I would highly recommend this set! DirecTV ready, so it does NOT need a box to work with existing DTV. Android/Play Store based OS - meaning ALL apps (virtually), especially one specific app that Starts with a "K" and ends with "i", and that users typically need Firesticks and such to download with most other devices, can be downloaded directly to this TV - A HUGE PLUS! The apps that come on it are easily accessible, although I do feel the menu's and app lists are a little difficult to get used to (going from an older Samsung with "Smart Hub") it comes quickly and the remote MORE THAN makes up for the slight learning curve with the menus. In my opinion, this remote is the greatest of all - although some may think its outdated and cheap looking for the price and features of this set (as reviewed by one major tech reviewer) - I LOVE IT! It's not overly complicated, it has a Netflix button and a Google button, voice search capability, multiple menu options and it's easy to handle and maneuver around the TV. For me it was important to have something my 5 yr old daughter, who recently learned how to operate and turn on the old TV, would be able to easily pick up and be able to operate without needing a lot of help. The Netflix button almost guaranteed this would be easy for her! She started getting up on her own, before everybody else basically, and being able to turn the TV on her self and easily navigate to the Netflix profile and content/apps we have set up for her to use and enjoy was a big part of my decision to purchase the TV. ALL the content watched on this TV is AMAZING! Picture quality is fantastic, and my only let down of the whole deal is this - NOT ENOUGH CONTENT. That's not Sony's fault, though. Direct has specific equipment you have to have, including a 4k genie mini and if you want to have this as your main tv and have wireless setups for the rest then you need to have essentially two boxes connected to the same tv right now to enjoy 4K on their service, a lot of other companies offer little or no 4k content via cable/satellite programming, however, apparently if you go that route with DTV at least you have 2-3 channels dedicated to 4k one of which is PPV only, the other is a variety channel with no guarantee as to what may be actually available on it.. meaning - only certain programs or sporting events are broadcast and only certain angles sometimes so the olympics may be on but only some of the angles are 4k and you may have better and more diverse views from the regular program, but just because the olympics is on one day doesn't mean that same channel (Fox for instance) will be available after that's over, the next thing on might be a movie or tv show, maybe a concert, a sporting event, or whatever but no guarantee - it can be from one of virtually any of the other channels just a specific program or movie that is actually available and broadcast in HD - it's not AMC all the time in other words. (Geez - I think I explained it enough - I hope you got it LOL). Back to what's available - I have Netflix, they offer a lot of their own stuff and a bunch of other stuff that is available in 4K - pretty much ALL of their content that they produce, their series, movies, etc. is available in 4K, however, the 4K will run you $11.99 vs the $9.99 or $7.99 packages (mine was an additional $2 per month), AND you have to have fast enough internet to stream that content (speeds of 30mb/s, OR MORE, are REQUIRED). The other app we use a lot is Vudu, unfortunately they offer very little - when it is offered it's UHD and because it's an App where you PURCHASE (or rent) the movies the cost of doing so far outweighs the value of UHD vs their HDX, for instance in many cases instead of ourchasing a movie for their typical $14.99, you would have to either pay $19.99 OR in some cases buy the Disc and Digital copy at an outrageous price of $29.99, BUT I personally love having ownership of the digital copy and have purchased several (over 200, I think) over the last several years a enjoy having them available on all our devices anywhere we go, it comes in handy in the car or on a train, and especially on a plane because you can download it to the device. But, those are really the only two that I USE or HAVE that I can ACTUALLY VIEW 4K CONTENT ON, however, as I said that is going to be the quandry with any device you buy... just remember when you're up there watching that amazing 4K UHD HDR BEAUTIFULLY MASTERED DIGITAL AMAZEMENT that is the store loop/display, that is NOT the pocture you are going to see MOST (if not ALL) the time. With all of that said, I think this device was an AMAZING value for the price, I did own a Vizeo 70" for a short time - which was a glorified Chromecast, NOT A SMART TV as they claim, and the PICTURE? ABSOLUTELY HORRIBLE! Especially on some of the SD channels offered through our service provider, stations we watch regularly, we would have been happier watching on a B&W set with rabbit ears than we were with viewing on that set. IF you are comparing this model with a Vizio, thinking about getting an extra 5" for a few more bucks in a Vizio E series - PLEASE - DON'T DO IT. At least, I wasn't happy. The Sony has a beautiful display, looks good no matter where we are getting content from, has amazing built in features and apps like Screen Mirroring capabilities and casting capabilities with built in chromecast (I believe - haven't used this feature yet to say for certain), YouTube and trending or popular content available with just a click of the remote, several other free pre-loaded/available apps like Crackle, DirecTV Ready, Netflix, Google Play Music/Movies, Pandora, and more. Remote is AWESOME, IMO and for what I need in a remote. The remote allows you to control DTV as well, obviously, and feels good to handle - its not awkward to reach commonly used buttons, and I think it's sized right for the TV. NICE number of outputs with, I believe, 3 HDMI (I didn't need all of them, possibly 4?), and several others too. Smartphone remote control is available for iOS & Android (both) as well. I have not personally used the 900 series, which apparently features slightly better HDR and a few other small (for me) features for roughly $400-$500 more in a 65" - however, I saw a sale just started with this set being $100 cheaper than I paid (thanks Best Buy price guarantee) OR the 900 Sony for only $400 more. I am within my return period still so I may very well take this bad boy off the wall and try that 900 instead - If I do I will let ya'll know, otherwise, I would recommend this to ANYONE. I think the quality of the picture, the remote, the price, and the features make this the #1 set in this price range ($1300 - $1800). I personally own a 55" Vizio in my BR that I love, which was why I thought I might like the Vizeo - I admittedly thought "size mattered" and got caught up in price vs size and for the first time in my life spent less money on the bigger TV sacrificing quality for the budget and forgetting the golden rule - he that has the Gold, makes the Rules... AND USUALLY the BETTER TV. Quality and price do go hand in hand, more often than not, when it comes to your TV. If you are not a big TV watcher, or don't want to get a lot out of your TV, then you might be happier with something less expensive or with a bigger picture for the same or less money... PERSONALLY, I think this is the best bang for your buck. I have had an LG in the past but nothing new enough to comment on and for me Samsung has always been the "Go-To" for TVs. I always liked their UI, their picture, their look and feel, however, this time the SONY pulled me a way. They've been more expensive than Samsungs in the Past, and I have always been happy with the Samsungs I purchased, but this time the price was the same (or close enough) that I went for the SONY. In my opinion, I think Samsung has started charging more over the past several years and giving you LESS for that money...and some may argue, but I feel their MU8000 is inferior to this set... I had considered it and was leaning heavily toward it but the overall look and feel of everything including remote and UI made the Sony a slam dunk in my book! Honestly, I think Samsung has done nothing more than try to pull people in with these "gimmicks" over the last several years, and I think it's frustrating. Things on their phones like "heart beat monitors" (how many times did you actually use that as an avg user - thank god I had one of them!), the TVs with the "curved display" that they try to make a big deal out of, "gimmicks" that I feel are far less important than making a GOOD QUALITY, Well BUILT Electronics with just outstanding features and an amazing user experience. Show me the stuff that matters EVERY DAY, not silly stuff that makes the neighbors say, "hey, did u hear Bob got one of them new fangled curved TVs.. must be nice, to not have anything better to waste ur money on than a curved tv, what sense does that make?!" ... LOL We all got that neighbor, don't we? Honestly, the only real downside was it took 45 mins for intial setup, downloads, and to update of everything , but more often than not, it seems this is the norm with Smart TV's these days - a typical 30-60 min setup time. At the end of the day, unless the 900 proves far superior (if I go & get it.. I'm still on the fence... I hoped to decide by the end of this review), I can't imagine there being a huge noticeable difference - THEN THIS IS THE BEST BANG FOR YOUR BUDGET! Honestly, for $1500 this set is an HDR 4K 65" Smart TV, is thin, light weight (I thought), and bears the badge of a well known, highly regarded name in electronics.. I'd buy it again!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GOOD, BUT NOT PERFECT

    Posted
    TechyUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm a longtime Best Buy customer and have been in the technical field for many years as well as a previous satisfied Sony television and Sony product customer over the years. Some of the highlights and minor issues I found with the product are as follows: It has a good visual presentation when mounted on the wall (my configuration) with the thin border width. The stand is large and looks sturdy, but I didn't use it and cannot comment either way. The remote and terminology used on the remote is not what I've been used to and is just an average remote. The menu structure and setup menus for the TV are cumbersome and lack clarity on functional usage for a novice or intermediate user. The number of cable configurations is good with all the basic ones like multiple HDMI (4), optical sound out, composite and component, RF, and also has an internal antenna tuner for air wave channel receiving capability. The LED back light and pixel density provides for a high quality picture at close viewing distances to the TV if the receiving input is 1080i, 1080p or 4K, but with lower resolution inputs the viewing is best further back and in the center of the television. Another issue is the TV glare from lamps and sunlight is not acceptable and requires low light conditions or proper lamp and light placements to improve the viewing enjoyment. The initial setup was pretty easy with step by step setup of your TV remote and connecting device remote controls. Yet, with my older Panasonic receiver and blue-ray combination device, it was easier to control with the original Panasonic remote and not with the TV remote...other newer devices may fair better. Overall, with lower room lighting conditions, I am very happy with the picture quality and deep tones usually only provided with plasma sets. The weight seems heavy for an LED set as well. Despite the glare issue, remote improvements needed, a little heavy, and poor instruction and user friendliness of the menus, I would still recommend this set for the size, motion rate, connectivity, separate tuner, and excellent picture quality at higher resolutions. I would also recommend wall mounting for child safety, TV damage prevention, and space savings on this larger screen size.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Lagging, Buggy, Frustrating remote control

    Posted
    EandH
    • My Best Buy® MemberMember

    I will start with the good first, the picture is excellent for the price and colors are very natural. I purchased my TV at the famous local store not on Amazon. 1. The engineers at Sony are way behind Samsung engineers who made their TV remotes work as "Point any where" remotes, i.e., no more pointing to those sensors. All new generation remotes are WiFi. Roku devices use the same concept for their remotes. The remote control was the most annoying piece of electronics that I have used for years. It is very picky about where you are pointing it. 2. The TV uses an Android operating system for streaming and apps but unfortunately the TV itself seems like it lacks the processing power, storage, and memory to run the Android system smoothly. Lot of lagging while streaming. Lots of lagging if you use the Bluetooth feature to connect to a soundbar. Samsung uses their own system which seems to be much more responsive and less clunky. The Android version on this TV is just full of bloatware that you may never use and it just slows down the whole experience. 3. The sound volume is only 20 Watts, unlike Samsung MU8000 which is 40W. I tried to add a Vizio soundbar to have a better sound quality and used Bluetooth to connect it to the TV. It connected with ease but using the Bluetooth, in my assessment, caused the lagging problem to become worse. Optical connection worked but you cannot control the volume using the TV remote, you have to use the soundbar remote, bummer. Ended up using RCA connection to the headphone on TV, bummer. Lagging and remote control were my main problem. If I had the time, I would have taken the TV off the wall and took it back to return. I have a Roku Ultra connected to this TV since I have it for several month now. Both the TV and Roku are using wired connection. I have a 100 mbps cable Internet connection and Roku seems to be much more responsive when streaming Amazon or Netflix. There are many times when the TV streaming cuts off for no know reason. I will actually add/update this review in the future. It is been less than 30 days since I bought the TV. Sony Engineers: Come up with a "Point anywhere remote control for your TVs". Upgrade that Android software to a more functional version with less bloatware.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi EandH,
      We appreciate your time sharing this feedback and we are glad that you like the picture quality of this TV. Thank you for providing honest feedback. Sony takes into consideration all the feedback to improve the performance and quality of our products. We will make sure for the improvement in the future that will base in the investigation and analysis of the right department that will handle this issue. Thank you for choosing Sony. Regards, -Jay sony_US




Product images, including color, may differ from actual product appearance.