“Purchased this Tv 10 days ago. When I click on display on remote 1080 HD shows up in right hand corner of screen. This TV is a 2160 resolution we were told. Why is it reading 1080?”
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That is what the source resolution is that is being sent to the TV and then the TV up-scales that signal to 4K if it is lower than 4K.
Sorry, there was a problem. Please try again later.Hi Susie, The display format that is displayed on the TV screen is based on the capabilities and output settings of the source device (Blu-ray Disc player, DVD player, set-top box, etc.) and how it is connected to the television. If you are getting a 1080 HD resolution, then that's what the TV is receiving from the input source. -Jerome
Sorry, there was a problem. Please try again later.This is the resolution that is being sent to the t v A lot of people think the tv upscales the image to 4k. It does not. It does make any image you send it look good, but the fact is it needs 4k content to really shine. Buy 4k disks on sale with a 4k player, or connect t v to internet and go on YouTube. Search “ 4k” and enjoy!
Sorry, there was a problem. Please try again later.probably because there are not many 4k broadcasts right now.
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